We were upgraded to the Dorothy Palmer suite, whilst in some aspects it required updating and could do with a fridge in the room, overall a good hotel.
The food and drinks were extremely expensive and the food repetitive. I was disheartened that the bar shut at 10pm on a few days so after a show we could not relax in the bar to finish the evening off.
Annoyingly to us they put a 18% gratuity onto the bill and also a space for additional gratuity, it took away the how happy with the service element, as the service on most days was extremely poor, think it was because we did not add an extra gratuity, personalty I thought a basic beer in a small glass was 10 dollars plus tax and then 18% gratuity was excessive as it made a simple small beer very expensive compared to outside bars/restaurants.
Overall a good hotel in a good area close to times square, but overall expensive for what you got, the receptionist when leaving said as we did not use the daily credit they had added it to our account no benefit for us but guess it was for them.
