Hotels met waterpark in Okanagan Valley

'The room was beautiful. But our washroom smelled like urine the whole time. Brought it up to front desk staff and they sent someone to clean our bathroom but still smelled like urine and we asked for a manager to call us but never received a call. The young staff was very indifferent at times be at the valet or hosting stations. It took three phone calls and an hour to bring an electric kettle to our room. We were just looking for a cup of water. Said they delivered it to our room but that was...

'Great place to stay'

'very nice place to stay with amazing view between the mountains'

'Spacious house with 3 bathrooms. I like the master bathroom with two beds. Family with kids friendly.'

'Overall the property met our needs as a group of 14 but there was definitely some things that need improvement, first and foremost being communication with the hosts. We had emailed prior to the trip to ask some questions about the area and never got a response. We then emailed a few days before checking in as we hadn’t received any check in information and most of our drive was without cell service and we had groups coming from different locations but didn’t get any information back until mid...