Good morning Albert, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay, and do hope you will book with us again the next time you are in the phoenix area. Thank you again,Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Albert, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Thank you again,Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Stephany, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are in the process of making many improvements to our property, and hope that you will come back to us the next time you are in town to see the improvements we are makingThank you again,Jon KreitlerFront Office ManagerGreenTree Inn and Suites

good morning Susan, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regardJon KreitlerFront Office ManagerGreenTree Inn and Suites

good afternoon Weihong, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

good afternoon Coleen, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We have heard your complaints, and will work with our housekeeping staff to ensure our floors and tubs are up to our standardsJon KreitlerFront Office ManagerGreenTree Inn and Suites

good afternoon Julia, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay with us and do hope that you will book with us again the next time you are in PhoenixJon KreitlerFront Office ManagerGreenTree Inn and Suites

good afternoon Marianna, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay with us and do hope that you will book with us again the next time you are in PhoenixJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good afternoon Wyn, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay and do hope that you will book with us again the next time you are in townJon KreitlerFront Office ManagerGreenTree Inn and Suites

Thank you Tracy for taking the time to leave us this review. We are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you will book with us again the next time you are in the area. Thank you and have a great day!Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good Morning Ulises, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are upset to hear you did not enjoy your stay, but completely understand as this week we have begun the process of redoing our bathrooms.

Good Morning Janet, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Thank you for taking the time to leave us this review, we are always striving to improve ourselves, and you're feedback is invaluable in that regard.Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Dragan, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay with us and do hope you will book with us again the next time you are in the Phoenix area.Thank youJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Kevin, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you will book with us again the next time you are in the Phoenix area.Thank youJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Dorrit, thank you for taking the time to provide this review, we are always striving to improve ourselves, and your comments are invaluable in that regard.

Good morning Bruce, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay with us and do hope you will book again the next time you are in the Phoenix area.thank you againJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good afternoon John, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. I apologize for any confusion during the checkin/checkout process, we recently switched to a new property management system and are still figuring out the quirks. I do hope the next time you are in town you will give us a second chance to show you how we are improving. thank you again for taking the time.Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Monica, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay, and do hope you will book with us the next time you are in the Phoenix area.Thank youJon KreitlerFront Office ManagerGreenTree Inn and Suites

good afternoon Avi, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear that you enjoyed your stay with us and do hope that you will book with us again the next time you are in PhoenixJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good Morning Dennis, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regardThank you again for taking the timeJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Sara, thank you for taking the time to leave this review, we are sorry that our phone system was down, but we have since gotten it back up. Regarding your expedia receipt, they are very clear with hotels that we are not to give their guests receipts. in most cases this is due to the fact that we do not actually know what price you agreed to pay. I do hope this clears this up for you and that the next time you are in phoenix you will stay with us. Have a great dayJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Margaret, thank you for taking the time to leave us this review. We are always striving to improve ourselves, and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and look forward to hosting you again the next time you are in town. We would be more than happy to oblige you in your request for a room in a quieter area of the hotel. Thank you againJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Maggie, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your comments are invaluable in that regard. We apologize that your stay did not meet expectations, and we will be working with the housekeeping department to ensure this does not happen againJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good Morning Guillermo, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good evening Elizabeth, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves, and your comments are invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Good evening Gabriel, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves, and your comments are invaluable in that regard. We apologize for our appearance, we are in the process of making the updatesJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good evening Saoimoana, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves, and your comments are invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Viviana, thank you for taking the time to provide us with this feedback, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We will take your comments into account and discuss ways to improve the time management strategies at the front desk. Thank you again for your time. Lilo (Front Desk Agent)

Good afternoon Bradley, thank you for taking the time to provide us with some feedback, we are always striving to improve ourselves, and your comments are invaluable in that regard. I am happy to hear that our staff was helpful to you, and we do apologize that the room did not meet expectations. We will take your comments into account as we work on updating the hotel. Thank you again for taking the time and we hope you have a great day. - Lilo (Front Desk Agent)

Good evening Sai, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves, and your comments are invaluable in that regard. Jon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello James, thank you for taking the time to leave us this feedback, we are always striving to improve ourselves and your feedback is invaluable in that regard. We are thrilled to hear you enjoyed your stay and do hope you book with us the next time you are in PhoenixJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good Morning Colby, thank you for taking the time to leave us this feedback, we are always striving to improve and your comments are invaluable in that regard. We do nope the next time you are in town you will give us a second chance to prove our commitment to customer service to youJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Cash, thank you for taking the time to provide us with this feedback, we are always striving to improve ourselves, and your feedback is invaluable in that regard. Thank you again for your timeJon KreitlerFront Office ManagerGreenTree Inn and Suites

Good morning Nancy, thank you for taking the time to leave us this review, we are always striving to improve ourselves and your feedback is invaluable in that regard. thank you againJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Donna, thank you for taking the time to provide us with this feedback, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We will take your comments into account and discuss ways to improve the time management strategies at the front desk. Thank you again for your timeJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Selene, thank you for taking the time to provide us with this feedback, we are always striving to improve ourselves, and your feedback is invaluable in that regard. We will take your comments into account and discuss ways to improve the time management strategies at the front desk. Thank you again for your timeJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Marryanna, thank you for taking the time to leave this review. We are always striving to improve ourselves, and your feedback is invaluable to that process. I do wish you had mentioned these issues to us during your stay as we may have been able to correct them for you.

Hello Douglas, thank you for taking the time to leave this review, we are always striving to improve ourselves, and your feedback is invaluable in the regard. I do apologize for the confusion with your reservation, I will look into this today, and once we track down the expedia credit card, we will refund you immediately. If you could please provide me with the last name on he reservation, I will happily resolve this for you.Jon KreitlerFront Office ManagerGreen Tree Inn and Suites

Good afternoon Cheryl, thank you for taking the time to leave us this review. We are always striving to improve ourselves, and your feedback is invaluable in that regard. We will take your comments into account and work to improve the experience of all our guests. we do hope you come back to see how we've improved. Thank you again and have a great dayJon KreitlerFront Office ManagerGreen Tree Inn and Suites

Good Morning Daniel, thank you for taking the time to leave us this review, we are always striving to improve ourselves, and your feedback is invaluable in that regardThank you again for taking the timeJon KreitlerFront Office ManagerGreenTree Inn and Suites

Hello Karen, we do apologize for not meeting your expectations. We are always striving to improve ourselves, and your feedback is invaluable in that regard. I assure you we will address these issues. Thank you again and have a great day

Hello Marcia, we do apologize for not meeting your expectations. We are always striving to improve ourselves, and your feedback is invaluable in that regard. I assure you we will address these issues. Thank you again and have a great day

Hello Beverly, thank you for taking the time to leave us this feedback, we appreciate your understanding of the situation and do hope that you will give us a chance to accommodate you in the future.

Good afternoon Mark, thank you for taking the time to leave us this feedback. we do apologize for any concerns you may have had, please know we are taking this feedback to heart and will be correcting the issues. Thank you again and have a great day.

Thank you for taking the time to post this review

Hello Leandra, I do apologize for the issues you faced during your stay. the sheets and blankets should have been placed in a closet, however it is possible they were never replaced and for that I am truly sorry, I will speak with housekeeping to make sure that does not happen again. As for the fire alarm, we unfortunately cannot control the actions of all our guests, we have taken steps to ensure they will not be allowed to disturb any other stays in the future. I do hope you will give us another chance the next time you are in phoenix. thank you again for taking the time.

Hello Letitia, thank you for taking the time out of your day to leave us some feedback, we do apologize for the fire alarm going off, we know it was an inconvenience to all guests, unfortunately we cannot control the actions that guests take when they are in the rooms. we have taken stapes to ensure that guest cannot disturb anyone else's stay in the future

Thank you Denise for your wonderful feedback, we sincerely hope you had a great trip and will choose to stay with us again the next time you are in Phoenix