Poor service. And the worst part is the constant nickle and diming you. They seriously up charge you for every little thing. We rented a villa with a kitchen... well guess what? There's no dishes... yep, you have to pay a fee for that. Its a great property, but when you pay as much as it costs, they should provide a service instead of trying to sell it to you twice. The way its managed degrades the experience and drops it down from truly five star luxury, to something I've done and don't need to go back to do again.