Exterieur

Beoordelingen van Vinpearl Wonderworld Phu Quoc

5 out of 5
Vinpearl Wonderworld Phu Quoc
Ganh Dau Ward, Phu Quoc Island, Phu Quoc, Kien Giang

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 97 van 173 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 173 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 173 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 173 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 173 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Chi Son

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Resort Management op 23 apr 2024
Dear Valued Guests, Thank you for choosing Vinpearl Wonderworld Phu Quoc for your recent stay. We appreciate your rating and are glad to see that you had a positive experience with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any feedback or specific comments you would like to share with us, please feel free to reach out. We are always here to assist you and ensure your future visits meet your expectations. Warm regards, Vinpearl Wonderworld Phu Quoc

2/10 – Ontzettend slecht

??

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is messy, the communication is bad
2 nachten verbleven in april 2024
Reactie van Resort Management op 20 apr 2024
Dear Ms. Seon Young,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.We do apologized for the inconvenience regarding communication which not reach your expectation. We appreciated your great feedback and please do believed that the issue will delivery to related department for better improvement.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

Quynhnhi

4 nachten verbleven in april 2024
Reactie van Resort Management op 2 mei 2024
Dear Ms. Quynh Nhi,Thank you so much for your feedback. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to our entire team as we strive to continuously improve the quality of our services. Sincerely, Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

KIM

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Resort Management op 20 apr 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

??

Positief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Resort Management op 23 mrt 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 – Redelijk

Young Hyun

Positief: Personeel en service
5 nachten verbleven in maart 2024
Reactie van Resort Management op 22 mrt 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

Hong Dao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Resort Management op 6 mrt 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

6/10 – Redelijk

BUM GYU

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Resort Management op 6 mrt 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

SUNG JIN

3 nachten verbleven in januari 2024
Reactie van Resort Management op 6 mrt 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

youngwoo

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
빈펄리조트 강추 입니다
빈펄디스커버리원더월드리조트는 아주 편리하고 조식뷔페도 음식 퀄리티가 높아요, 비치의 바다수영은. 물의 온도도 따뜻하고 해질녁 선셋의 수영은 황홀감에 빠져들게 먼들어요. 4베드룸의 풀빌라에서 아주 훌륭한 숙소와 풀 선배드에 누워서 바라보는 밤하늘의 별들은 어찌 아름다운지.. 방마다 욕실마다 컨셉이 다르고 멋집니다 산책과 툭툭이 이용도 편리하고요
3 nachten verbleven in januari 2024
Reactie van Resort Management op 6 mrt 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

GEUMHEE

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Resort Management op 31 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

Gihoon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
좋았다
Reactie van Resort Management op 31 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

JAESOOK

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
툭툭이를 타고다니는 별천지 리조트^^ 대가족이 함께 여행하기에 최적의 조건임. 가까이 그랜드월드와 빈월드를 무료셔틀로 다닐수 있음. 모든 직원이 친절해서 좋았음~
4 nachten verbleven in januari 2024
Reactie van Resort Management op 31 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

MINJU

3 nachten verbleven in januari 2024
Reactie van Resort Management op 31 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 – Redelijk

SANG GYU

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
4 nachten verbleven in januari 2024
Reactie van Resort Management op 31 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

JooHyang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
최고최고
너무 최고입니다 아이들과 약티비티 즐기기도 나무 좋은 위치에요.툭툭 주르면 빈원더스까지 단번에 갑니다. 조식 맛 매우 훌륭하구요.룸 컨디션 좋습니다
메인 풀장
2층 3베드룸
최고의 메인 풀
입구
3 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest - Joo hyang, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

DUC WOO

Reisde met een groep, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
풀빌라, 메인 풀장 수질은 좋지 않았어요 풀빌라 풀장 청소도 매일 해주지 않았어요 (모벤픽은 매일 해줬고 수질 좋았어요) 전체적인 친절도와 서비스 즉시성은 좋았어요
3 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

Tony

3 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

Jaesun

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
청소 상태나 시설은 낡앗지만 서비스나 객실의 크기 안락함은 훌륭했습니다 빈펄묵다 세일링왓는다 너무 좁네요
3 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

SEONGHO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

An

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed the facilities, children loved swimming pool, clean beach. Staffs are wonderful
5 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear An,We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

HOIKYONG

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
우선 넓고 쾌적해서 좋았습니다. 화장실도 많아서 좋았습니다. 개인풀도 있고 바로 해변가로 나갈수 있어서 정말 편리했습니다. 바닷물도 맑아서 바다에서도 수영하기 좋았습니다. 파도가 거칠지 않아서 안전했습니다. 모든 곳을 툭툭을 불러 쉽게 다닐수 있어 편리했고 기사님들도 친절했습니다.
2 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

jongnam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest - Jongnam, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
완벽한 시설
시설도 훌륭하고 업그레이드 시켜주셔서 아주 좋았어요. 다만 모든 시설을 툭툭을 타고 다녀야 할 정도로 넓어서 오히려 충분히 즐기지 못한게 흠이었어요
2 nachten verbleven in januari 2024
Reactie van Resort Management op 13 jan 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

KAYOUNG

4 nachten verbleven in januari 2024
Reactie van Resort Management op 25 jan 2024
Dear Valued Guest Kayoung,We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

KWANG YOUNG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
Best hotel For family.
1 nacht verbleven in januari 2024
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Kwang Young, We are proud to be the best selected destination in South East Asia for being family-oriented and we are glad that it made an impression on you. Thank you for your stay with us and we hope to see you again!

10/10 – Uitstekend

Yeongji

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Yeongji,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thank for your support, we really appreciate it! Looking forward to seeing you again soon. Warm regards,Tuan NguyenFront Office Manager

10/10 – Uitstekend

SUNYOUNG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Sunyoung,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

10/10 – Uitstekend

sunkyung

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Sunkyung,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

10/10 – Uitstekend

Boldsukh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Very good stay in this hotel
7 nachten verbleven in december 2023
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Boldsukh,We are incredibly grateful that you took the time out to leave us a 10 out of 10 review! We take pride in knowing our customers are happy with their experience with us. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,Warm regards,Tuan NguyenFront Office Manager

8/10 – Goed

Gregory

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poorly managed and harming their brand
Poor service. And the worst part is the constant nickle and diming you. They seriously up charge you for every little thing. We rented a villa with a kitchen... well guess what? There's no dishes... yep, you have to pay a fee for that. Its a great property, but when you pay as much as it costs, they should provide a service instead of trying to sell it to you twice. The way its managed degrades the experience and drops it down from truly five star luxury, to something I've done and don't need to go back to do again.
7 nachten verbleven in december 2023
Reactie van Tuan Nguyen, Front Office Manager op 11 jan 2024
Dear Gregory,Thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. We strive to ensure that each one of our guest is hospitalized to the highest standard, so I’m disappointed to read that may have fallen short. With regard to the cutlery renting fee, it is listed on our website and notified to all our partners. This practice is to make sure that we can offer the best competitive price to our customer while ensuring that our guests still have the option to use when needed. Also, at our property, we are always happy to support our customers with food warming requests at free of charge. Thank you again for your feedback. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time your planning on visiting Vinpearl Wonderworld Phu Quoc and I’ll make sure that your stay not only meets, but exceeds your expectations. Thank you and we wish you and your family a happy holiday season.Very Respectfully,Tuan NguyenFront Office Manager

6/10 – Redelijk

Simon Abraham

Positief: Netheid
Negatief: Personeel en service
12 nachten verbleven in december 2023
Reactie van Resort Management op 13 jan 2024
Dear Valued Guests, Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 – Redelijk

donghyun

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Resort Management op 13 jan 2024
Dear Valued Guests, Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

KIHONG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
전반적으로 숙소 상태 양호합니다 더불어 직원분들이 친절합니다 다만 체크아웃시 이용했던 금액에 대해 꼭 확인후 진행하는것이 좋습니다!
4 nachten verbleven in december 2023
Reactie van Resort Management op 5 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

yuri

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
5 nachten verbleven in december 2023
Reactie van Resort Management op 5 jan 2024
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

JUNGHO

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
편암한 휴식을 취할 수 있는 숙박시설입니다.
숙박시설은 깨끗하고 좋습니다. 그런데 빈펄 리조트 프론트 직원들을 제외하고는 다른 직원들은 영어를 잘하지도, 알아듣지도 못하여 소통이 많이 불편했습니다. 리조트 안에서의 환전도 현금이 부족하다는 이유로 몇번을 들러야 겨우 환전이 가능하는 등 사소한 불편함이 있습니다. 식당도 메뉴와 식당의 수가 부족하여 리조트안에서 4일동안의 식사를 모두 진행하기에는 메뉴가 식상합니다. 교통편 등은 아주 잘되어 있습니다.
4 nachten verbleven in december 2023
Reactie van Resort Management op 30 dec 2023
Dear Mr. Jung Ho,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

6/10 – Redelijk

DUC

4 nachten verbleven in december 2023
Reactie van Resort Management op 1 jan 2024
Dear Mr. Duc,Thank you for taking the time to leave a review of your recent stay with us.We are heartened to learn that you had a wonderful stay and our staff are especially helpful and friendly. Our team takes pride in providing exceptional and attentive service to all our guests and we are delighted that they were exemplary. We will be sure to share your positive experience with them and take your feedback into consideration as we continue to improve our offerings.Thank you for choosing our resort as your choice of accommodation, we look forward to welcoming you back for another memorable vacation. Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

JINSOO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
대가족여행으로 이보다 더 좋은 숙소를 찾기는 어려울것 같습니다.
4 nachten verbleven in december 2023
Reactie van Resort Management op 30 dec 2023
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

Joe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for family trip
Nice and helpful staff
4 nachten verbleven in december 2023
Reactie van Resort Management op 30 dec 2023
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

4/10 – Matig

JAEPIL

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Resort Management op 24 dec 2023
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

JEANG HUN

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
분위기도 좋고 시설도 좋고 너무 친절하고 다 좋았다
3 nachten verbleven in december 2023
Reactie van Resort Management op 21 dec 2023
Dear Valued Guest,Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

JeongSeok

2 nachten verbleven in december 2023
Reactie van Resort Management op 17 dec 2023
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

TEO ENG

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Huge Villa with well kept interiors.
Fast response when we needed hotel transport.Staff were all very friendly.
2 nachten verbleven in december 2023
Reactie van Resort Management op 17 dec 2023
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

Hanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
푸꾸옥 호텔 중에서는 저렴한 편은 아니었는데 블라인드가 고장이 나 있고 세면대 물이 조금 이상하게 나오는 등 관리가 조금 부족한 것처럼 보였어요. 개인 풀장 물은 처음에 지저분한 상태라 요청해서 깨끗하게 관리 받았구요. 예약하면서 early check-in, late check out 가능하면 된다고 했는데 빈방이 엄청 많은데도 안된다고 해서 조금 실망스러웠습니다. 그치만 직원들은 친절했고, 집안도 예뻤고, 조식도 만족스러웠습니다. 한가지 더 아쉬운 점은 셔틀버스가 있는데 낮시간에는 리조트-원더랜드-그랜드월드-사파리-리조트의 코스인데 그랜드월드에서 사파리는 꽤 먼데 그랜드월드에서 바로 리조트 오는 것이 없어서 시간을 좀 허비하는 것이 불편했어요.
Reactie van Resort Management op 6 mrt 2024
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

2/10 – Ontzettend slecht

SOOYI

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Resort Management op 9 dec 2023
Dear Mrs. Sooyi,Thank you for taking the time and making the effort to provide us with feedback on your recent stay.It is disappointing to note that we did not deliver to our usual standard and we apologise for the inconvenience and discomfort this has caused you.We continuously strive to keep improving our service delivery and your feedback will be shared with the team, so we can avoid future repeats.I hope we will have another opportunity to have you stay with us, so we can prove that this was an exception from our norm.Sincerely,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

SUNG HUN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Resort Management op 7 dec 2023
Dear Mr/ Mrs. Sung Hun, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

SANG HO

2 nachten verbleven in november 2023
Reactie van Resort Management op 29 nov 2023
Dear Valued Guest, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
어른 5명 아이 5명 가족여행으로 빈펄 원더월드 리조트 이용했는데 넓고 편안하고 좋았어요. 4베드룸 좋네요. 리조트 조식은 화려하진 않지만 간단하게 먹을 수 있었고 쌀국수가 특히 제일 좋았어요. 나머지는 평범했습니다. 그래도 대가족여행도 좋았고요. 적은 인원으로 다시 간다면 더 좋을 것 같아요.
3 nachten verbleven in november 2023
Reactie van Resort Management op 20 nov 2023
Dear Valued Guest, We are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. Any positive feedback brings us joy. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

yoonah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Resort Management op 18 nov 2023
Dear Mrs. YoonahWe are very grateful for your comments regarding your stay at Vinpearl Wonderworld Phu Quoc. Any positive feedback brings us joy. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones.Best regards and best wishes to you,Vinpearl Wonderworld Phu Quoc

10/10 – Uitstekend

Angela

5 nachten verbleven in oktober 2023
Reactie van Resort Management op 29 nov 2023
Dear Ms. Angela, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us.It is a pleasure for us to know that you have enjoyed your time here at the resort.Thank you again, and we hope to see you next time.Sincerely,Vinpearl Wonderworld Phu Quoc