Vind je ideale hotel in Plainwell

'Nice and new'

'I wanted to enjoy my stay, but I had two complaints, one of which was related to safety. 1. No wi-fi (wasn't crucial, but would have been nice). 2. The back door wouldn't properly close or lock. It was supposed to only open with an active key card, but it wouldn't even fully close, let alone lock. As a single female traveler, the back door being accessible made me extremely uncomfortable. Especially as my room was two doors away from the back door. Staff was great, breakfast was fair,...

'Clean and friendly!'

'Needs updated. did not like that the reception area is behind glass, makes it feel like an unsafe neighborhood.'

'Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

'Breakfast had fixings for burritos- very good. They were asphaling the parking lot so parking was confusing. Clean and comfortable. I would stay there again.'

'I had a vip access, but what is it. It was still the same as the other hotels. Breakfast was not so good, orange juice was like water! '

'I booked this room at the last minute and was not disappointed. Room was immaculate, staff was friendly, and the complimentary breakfast was delicious! If we come back to this area, we would definitely stay here again.'

'When I see the rooms I canceled directly the room and planned an other hotel. Dirty, old, defects, damaged non closing doors (frontdoor too), non smoking room smells to smoke.'

'The property was beautifully landscaped and meticulously maintained. It is a first class property.'

'Extremely disappointed with this hotel and the way our stay was handled. The room was way overpriced for the condition and amenities. There was no pool, and our first room didn't even have a working TV, so we had to switch rooms. The second room wasn't any better—the toilet ran constantly and the TV wouldn't even shut off. When we brought up the issues and asked for some type of credit for the expensive room and all the inconveniences, no one was willing to do anything. Instead, we were told...

'We travelled to Grand Rapids for a concert. We chose Quality Inn based on the price and proximity to Acrisure as this was a last minute road trip. The bed, blanket and pillows were exceptional. The room was clean. The pool was inviting. One minor downfall was the traffic on the expressway, but it wasn’t a concern for us. Be mindful if you book here ask for a room on the east side of the hotel. Happy travels!'

'The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff'

'Nice place'

'The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus.'

'Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well...

'Check out staff was absolutely rude.'

'Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.'

'Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.'