Hello,Thank you for choosing Kinam Hotel.We were happy to have you here.Best regards,

Hello,Thank you for your usual collaboration.And, thank you for your review.Best regards,

Bonsoir,Merci d'avoir choisi Kinam Hotel.Nous sommes heureux de vous compter parmi nos clients.Et, nous espérons de vous revoir très bientôt.Cordialement,

Cher Stanley, Je regrette d'apprendre votre expérience décenvante à notre hôtel. nous nous excusons sincèrement pour les inconvenients que vous avez rencontrés, notamment en ce qui concerne la qualité de la nourriture, le service après-vente, etle problème avec le climatiseur. Nous prendrons vos commentaires très au serieux et travaillerons à améliorer nos services pour garantir une expérience plus agréable à l'avenir. Merci de nous avoir informer de ces problèmes, et nous espérons avoir l'occasion de vous acceuillir à nouveau pour rectifier cette expérience.

Bonsoir,Merci d'avoir choisi Kinam Hotel.Nous étions heureux de vous accueillir et nous aimerions vous revoir très bientôt.Cordialement,

Hello,Thank you for choosing Kinam Hotel.And thank you for your feedback.Best Regards,

We're truly sorry to hear about your disappointing experience. Your feedback is invaluable to us, and we sincerely apologize for falling short of your expectations. We appreciate your honesty and hope for the opportunity to make it right in the future.

Bonsoir,Merci d'avoir choisi Kinam Hotel.Et, merci d'avoir pris le temps de partager votre expérience avec nous.Cordialement,

Hello,Thank you for choosing Kinam Hotel.And thank you for your feedback.Best Regards,

Hello,Thank you for choosing Kinam Hotel.And thank you for your feedback.Best Regards,

Hello,Thank you for choosing Kinam Hotel.And thank you for sharing your experience with us.Best Regards,

Hello,Thank you for choosing Kinam HotelAnd for sharing your experience with us.Best regards,

Hello,Thank you for choosing Kinam Hotel.And thank you for your feedback.Best Regards,

Thank you for your review! It's great to hear that you had a positive experience with our reception, room cleanliness, and security measures. We're glad you found it to be a good place to travel. We hope to welcome you back again soon for another experience. Best Regards,

Dear Wiliana,Thank you immensely for your glowing 10/10 rating! We're delighted to hear that you had a superb experience during your stay. It was a pleasure serving you and we look forward to the opportunity to welcome you back for another outstanding visit.Kind regards,

Dear Britney,Thank you for choosing our hotel and we're thrilled to see your positive 4/5 rating! We're glad you enjoyed your stay. If there's anything specific that could make it a perfect 5/5 next time, please let us know. We look forward to welcoming you back.

Hi Sandrine,I'm sorry to hear about the breakfast and the air conditioning in the room. Your feedback is important to us, and we apologize for any inconvenience you faced. We'll address these issues to improve our services and ensure a more comfortable stay for our guests.

Hello Steve,We apologize for the inconvenience. Please note that the name on the reservation should match the name of the person checking in according to Expedia policies. Also, it appears there might have been a misunderstanding; you reserved a Junior Suite not a full Suite. Our reception is available 24/7 to assist with issues like the AC. We regret the room did not meet your expectation.

Hello Mr. Wesley.Thank you for staying at Kinam HotelAnd, thank you for your review.Best regards,

Hello,Thank you for choosing Kinam Hotel and thank you for your review.Best regards,Elie Nicolas

Mr. Jean Serge,Thank you for taking the time to share your feedback. We appreciate your coming to our establishment and your willingness to provide your thoughts on your experience. We're pleased to hear that you found our place to be nice. We always strive to provide to create a comfortable and enjoyable environment for our guests. We understand your concerns regarding the pricing. We continuously evaluate our rates to ensure they reflect the quality of service and amenities we offer. We'll take your feedback into consideration as we review our pricing strategy in the future. We hope you'll consider staying with us again in the future.

Dear Bermane, We're sorry to hear about the issues you experienced during your stay. It's frustrating when essential amenities like the AC and the lock box do not function properly, especially when it affects your comfort and sleep. However, we're glad to hear that you found the staff to be excellent and the property clean. The management is working to address the concerns to ensure a better experience for future guests. Thank you for taking the time to share your thoughts.

Hello, Thank you for sharing your experience with us.We look forward to welcome you soon. Best regards,

Hello,Thank you for your feedback.We were glad to have you here.Best regards,

Thank you for taking the time to share your feedback regarding your recent experience with our customer service. We sincerely apologize for any inconvenience or frustration caused. Providing excellent customer service is of utmost importance to us, and we are disappointed to learn that we fell short of your expectations.We want to assure you that it is never our intention to give the impression that customers should be okay with not receiving the services they have paid for. We understand the importance of delivering on our commitments and meeting our customers' needs. If there was a specific incident or issue that led you to this conclusion, we would appreciate any additional details you can provide, as it will assist us in addressing the matter internally.

Hello, Thank you for choosing Kinam HotelAnd thank you for your review.Best regards

Dear Samy, We acknowledge your comment regarding the service.We would like to clarify that the reason why you gave us such a poor rating is due to the fact that the hotel policy was violated. Our Night Manager had to inform you that you are not allowed to bring any drinks that were not purchased purchased at the hotel in the pool area.As you know we do have a restaurant and bar that is open during our pool hours to be able to accommodate our guests. We really regret that this misunderstanding had to get the point of such a poor review, as you are a regular customers of ours. We also regret that the reason was not clarified in your review.

Hello, Thank you for sharing your experience with us. Best regards,

Hello,Thank you for staying at Kinam Hotel.We look forward to welcome you back very soon. Best Regards,

Hello Mr. Charleus !Thank you for sharing your experience with us.We are very glad to know, you have been satified with the provided services. We look forward to welcome you very soon. Best regards,

Hello Mr. Smith,Thank you for staying at Kinam Hotel.We were glad to have you here.Best regards,

Hello,Thank you for staying at Kinam Hotel.We were glad to have you here.Best regards,

Hello,Thank you for sharing your experience with us. We are glad to count you among our guests.Best regards,

Dear Mr. Reinaldo, Thank you for your feedback.Thank you for pointing out the Staff and the accommodation.We hope to welcome you back very soon for another experience.Best Regards,

Hello, Thank you for sharing your experience with us.We are honored to couunt you among our guests.Best Regards,

Hello, Thank you for your feedback !We look forward to welcome you very soon for another experience.Best Regards,

Hello,Thank you for sharing your experience with us.We were very glad to have you here. And we invite you to come back very soon for another experience.Best regards,

Hello Mrs. Carole,Thank you for staying at Kinam Hotel.And thank you for your feedback.We hope to welcome you back very soon for another experience.Best regards,

Hello Dear Client,Thank you for sharing your experience with us. Your review has been taking into account. Best regards,

Hello,Thank you for staying at Kinam Hotel.We are very honored to count you among our guests.We are deeply sorry that the restaurant food did not meet your expectation. We will keep on working hard to improve our services. Thank you for sharing your experience with us. Best regards,

Hello,Thank you for choosing Kinam Hotel.Thank you for pointing out, the architecture of our Hotel.We were honoured by your presence and we hope to see you very soon for another experience.

Hello, Thank you sharing your experience with us. Your comment has been taking into account for follow up. It was a pleasure to have you here and we hope to welcome you back very soon... Best regards,

Hello, Thank you for choosing Kinam Hotel. And thank you for your feedback. Best regards,

Dear Mr. Wagner, Thank you for pointing out the professionalism of our Front Desk staff, we are deeply sorry, if the pool, the food price and the kitchen staff did not meet your expectations. We will keep on working hard to improve our services. Thank you for your feedback ! Best regards,