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Beoordelingen van Palm Inn Hotel

3 out of 5
Palm Inn Hotel
#3, Hatte 3 Delmas 31, Port-au-Prince

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 29 van 52 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 52 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 52 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 52 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 52 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het is een eenvoudig hotel. Voordeel: ze hebben verschillende familiekamers.
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Frans, België

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best leuk en heel veilig. Ruime kamer, netjes. Correct zwembad. Behoorlijk restaurant.
2 nachten verbleven in november 2018

10/10 – Uitstekend

HERLANDE

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Le lit
3 nachten verbleven in april 2023

10/10 – Uitstekend

Lovena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place, workers are very polite, good breakfast . Good food menu Great service and safe place to stay. God bless you all and keep up the good work.
3 nachten verbleven in maart 2023
Reactie van Palm Inn Hotel op 31 mrt 2023
Dear Lovenawe are happy you have a good experience all palm Inn team is looking forward to welcoming youin a Near future

10/10 – Uitstekend

Patrick

Transportation was fine, Hotel was ok.
1 nacht verbleven in maart 2023
Reactie van Palm Inn Hotel op 11 mrt 2023
Dear Guest !thank you for your sharing your positive experiencewe hope too have the pleasure to see you soon warm RegardsTeam Palm Inn Hotel

10/10 – Uitstekend

Nixon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is relatively quiet which is hard to find nowadays in Haiti in the capital.
1 nacht verbleven in maart 2023
Reactie van Palm Inn Hotel op 5 mrt 2023
Bonjour Nixon thank you for your positive reviewSee you Soon !!

10/10 – Uitstekend

Bérangère

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La propreté de Palm in hôtel est excellente, le personnel est super gentil et professionnel. Les repas sont délicieux, le jardin est magnifique et propre grâce à Demai, ce monsieur fait un travail extraordinaire, il travaille avec le sourire, j'ai aimé le voir travailler pour garder le jardin propre Sauf le réseau Wi-Fi qui ne fonctionnait pas trop bien. Sinon tout était parfait. Je donne une note de 9/10
3 nachten verbleven in februari 2023
Reactie van Palm Inn Hotel op 18 feb 2023
Bonjour Mm BerangereMerci de vos commentaires positive qui ne feras que motiver l equipe de palm Inn On espere vous revoir Bientot Recevez nos sinceres salutations !!palm Inn hotel

10/10 – Uitstekend

KENINA MENDONA

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
J’ai passé un agréable séjour . Très bon accueil du personnel, très calme avec beaucoup de ☀️ , du bon vent et à part ça je suis trop satisfaite . Je recommande Cet hôtel à cent pour cent ...🇭🇹
7 nachten verbleven in februari 2023
Reactie van Palm Inn Hotel op 10 feb 2023
Bonjour Mlle MendonaMerci de votre Sejour a Palm Inn Hotel toute l equipe vous envoit leurs salutations en attendant d avoir le plaisir de vous revoir a tres Bientot palm Inn Hotel

8/10 – Goed

Mona

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Charly

2 nachten verbleven in januari 2023
Reactie van Palm Inn Hotel op 27 jan 2023
Bonjour Cher ClientMerci de votre review!! Bonne journee et recevez les salutations de toute l equipe du Palm Inn Hotel a tres Bientot

10/10 – Uitstekend

Ange

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time there”, so far I like it.
1 nacht verbleven in januari 2023
Reactie van Palm Inn Hotel op 26 jan 2023
Bonjour !!thank you for your feed backhope to have pleasure to see you Soon have a Great days

10/10 – Uitstekend

Harold, Bradenton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They doing good job thanks for everything guys
Reactie van Palm Inn Hotel op 19 jan 2023
Thank You !!and see you Soon Palm Inn Hotel

10/10 – Uitstekend

Marcorel

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
Reactie van Palm Inn Hotel op 7 jan 2023
Thank You !!Hope to see you Soon !!

8/10 – Goed

JEAN G

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable Experience
1 nacht verbleven in december 2022
Reactie van Palm Inn Hotel op 1 jan 2023
Thank you !!Happy new year 2023 !!and hoping to see you soon

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff. Quiet and convenient.
Reactie van Palm Inn Hotel op 7 jan 2023
Thank You !!See you Soon !!

10/10 – Uitstekend

Brigitte

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in september 2022
Reactie van Palm Inn Hotel op 21 sep 2022
Bonjour Mme Gaudreaucela a ete un vrai plaisir de vous recevoiron espere vous revoir Bientot merci et a tres Bientot palm Inn Hotel

10/10 – Uitstekend

Junior

2 nachten verbleven in maart 2022

10/10 – Uitstekend

Manabe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was truly beautiful. I loved it
2 nachten verbleven in december 2021

10/10 – Uitstekend

Julien, Dania Beach

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean environment
2 nachten verbleven in december 2021

10/10 – Uitstekend

Junior

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a blast there!!
2 nachten verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice food and nice people
2 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid
I said over and over I did not stay at this pig place and I want my money back You people are so disrespectful . I a litthe respect make sens. Please put the money on my account. I am a human not an animal.
3 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a peaceful experience.
4 nachten verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is beautiful it feel like an oasis. The food is delicious, the pool was nice. And the staff are amazing!
2 nachten verbleven in december 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

6 nachten verbleven in mei 2020

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is, without question, the nicest, affordable hotel in Port a Prince. Love the staff, food, service and ambiance.
1 nacht verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a lovely Haitian hotel, which means, it is distinctly and beautifully itself. It is *not* the Marriott down the road, which is definitely more transnational high-end, genuine five-star, from gleaming elevators to immaculate aircon rooms. The Palm Inn is a small, family-run and owned, personal hotel, with outside winding staircases and bougainvillea, located right by the airport. If you would like to feel like you haven’t left home, Marriott is great; if you want a small, personal, Haitian family experience, with ups and downs in terms of water temperature and pressure, electricity and Wi-Fi a tad unpredictable, but consistently lovely food and the warmest smiles and welcome, I have been coming here for the past ten years, and this is the place to come.
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Jean Francois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfait pour une deuxième fois !
Deuxième présence dans cet hôtel ! C'est vraiment très bien considérant les normes de ce pays ! Le personnel est avenant et tente de bien répondre à nos demandes. La nourriture est en général très bonne ! C'est un lieu étonnement calme bien que situé en pleine ville. Bel endroit pour décrocher ! Service gratuit de transport pour l'aéroport efficace et très apprécié !
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Private. Very nice landscaping. Restaurant on premises. Prices for food at restaurant was overpriced. Check in was ... they couldn’t find my reservation and it didn’t matter to them that I brought my receipt and itinerary as proof, because it wasn’t had-written on their books.
2 nachten verbleven in december 2018
Reactie van Wilherm op 25 jul 2019
Bonjour!! thank you for informing us of the delay Al arrangements are made so that your next check inn will be made in express thank again for your stay at Palm Inn Hotel

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in juli 2019

8/10 – Goed

Crystal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly suggest
I have stayed at the Palm Inn many times in the past few years. It is my "go-to" place before I need to be at the airport since I live over an hour away and the roads can be unpredictible. I have also gone just for some much needed respite from the heat and stresses of ministry here in Haiti. It is peaceful, quiet, and I am always treated well and feel safe (I am usually alone). Be sure to stop by to see Zeus and tell him I said hello. 😉
1 nacht verbleven in juli 2019
Reactie van Palm Inn op 22 jul 2019
Bonjour Crystal Thank you for your comments for your Stay at palm Inn Zeus is waiting for your next Stay have a wonderful week

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
I liked the vegetation.... great location.....5 minutes to the airport....people were friendly....cute bird that sings and talks, food was okay. Cons: coffee machine in room had moldy coffee grains in it, sink in bathroom leaks onto floor.....you can hear other people talking next door (nothing to muffle sound - little drapery and no rugs), pool looked neglected.
1 nacht verbleven in februari 2019

8/10 – Goed

YOJI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
周辺には何もありませんが静かな地区にある。　Wifiはレストランでしか使用できませんが価格を考えるとこんな感じでは。。
3 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Perfect personal truly Haitian hotel If you love Haiti this is where you stay
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in oktober 2018

6/10 – Redelijk

Jean, Miami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasantly surprised. Very calm. Very relaxing Would recommend.
1 nacht verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Comfort kamer
This place charge you per guest.it is not like any hotel where the rate assume a second guest.in my case,they gave a double bed when I checked in.so the room sleeps 4.i checked in alone.My friend slept over one night and the next night my cousin slept over since I was closer to the airport to drop me off.they wanted to charge u an additional $35 a night.pool is nice but food is not.
3 nachten verbleven in augustus 2018

8/10 – Goed

Jean-François

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Satisfait !
C'est très bien comme endroit ! La nourriture est bonne ! Les lieux sont propres et les chambres corrects. Le service est lent au bar (parfois il faut carrément chercher la personne....).
1 nacht verbleven in augustus 2018

6/10 – Redelijk

JEAN G

Positief: Netheid, personeel en service
It was good but they need to change or upgrade their AC Unit.
2 nachten verbleven in juli 2018
Reactie van Palm-Inn Hotel op 8 aug 2018
Thank for choosing and staying with Palm Inn Hotel. Your comments are greatly appreciated because it will help us make the necessary changes to make your next stay not just good; but to make it an excellent one.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a nice place. It is simple, but everything you need is there. It is clean, the restaurant is nice. The palm trees provide a lot of shade and are beautiful. The price is very good compared to the others near by. It is a little difficult to find, it is on a dirt road and not a lot of signage. I used the airport pick up and that worked fine, except we were suppose to get another person, as well, but the driver never found the other person. So, we did wait quite awhile for him and left once someone gave a report that everyone was out of the airport.
1 nacht verbleven in juni 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Welcoming Courtyard
Pleasantly surprised description was accurate mangoes & pineapples delicious, staff courteous
1 nacht verbleven in juli 2018
Reactie van Palm Inn Hotel op 8 aug 2018
Thank you for taking the time to write your feedback. This is what motivates us to better our service for your next stay with us. -Palm Inn Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient Comfortable Hotel
Very nice hotel close to the airport. Shuttle makes getting to and from airport easy. Nice restaurant on grounds with very friendly servers. Electricity/generator is sometimes on/off but staff do their best to make guests comfortable and, after all, this is to be expected in Haiti.
1 nacht verbleven in juni 2018

8/10 – Goed

Fritz, Sharon, MA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
04/15-04/17
The site is very nice and peaceful. The staff is friendly and the food delicious. I would suggest a GIF plug in the bathroom for shaving and an iron for guests who might need it. I will definitely come back for a second visit. Sincerely, Fritz Gabelus
2 nachten verbleven in april 2018

8/10 – Goed

Stanley , Calgary, Alberta, Canada

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, quiet and relaxing.
We stayed here for the first time and we were staying just one nite as we were on our way back to the cold, frozen Great, White North. We had just completed a rather gruelling 4 hour car trip over the mountain from Marigot via Jacmel with another couple. We were hot, dusty and feeling rather beat up as a result. We had a wee bit of a problem finding the hotel due to a lack of signage but we learned that the sign was being refinished so this should not be a problem for others. Then we had just a we bit of a problem locating the office to sign in. Who knew that it would right in the front under a .... are you ready for this ..... beautiful, big palm tree? We were about an hour early for check in time but this made no problem at all. We were immediately shown to our rooms. The rooms are a good size and very, very clean. The entrance doors themselves are from local craftsmen as most everything else in the room including local art on the walls. Beautiful! And definitely not 'chain hotel' inspired. The a/c's were working great, thank you very much and the warm water shower was terrific. The pool was refreshing and the restaurant food was very good but not as good as the staff were to us. They were great. We thoroughly enjoyed our free breakfast with an omelet and fruit etc. Let us not forget the great Haitian coffee either. The location is secure, quiet, clean and well cared for. Just remember that this is Haiti and you will thoroughly enjoy your stay here. Very hard beds aside.
1 nacht verbleven in februari 2018

4/10 – Matig

David, Tampa, FL

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Could be so much better
This hotel has the potential to be so much better. Small but basic changes would make a big difference. For example: Bottled drinking water in each room, many more than just two routers for the whole hotel, better training of staff on administrative issues [I was over charged for dinner and no one knew how to reimburse my credit card], acceptance of AmEx cards.
2 nachten verbleven in januari 2018
Reactie van Reception Desk op 23 jan 2018
Dear David, Thank you for taking the time to share your experience with us. We are sorry if you were overcharged and apologize for the delay and the inconvenience in the refund process. However, Visa and Master's card are the only cards we work with. Your feedback will help us identify areas where we need improvement, and we hope to have the opportunity to welcome you in the future.

10/10 – Uitstekend

Beau

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Haitian Hotel
The Palm Inn Hotel is a great Haitian hote. It's not a chain, so don't expect fancy finishes and continuously hot water. But as far as Haitian hotels go, this one is by far the best. It's very clean, the bathrooms were spotless and not old or grimy. The beds are comfortable and the AC worked great. The grounds are gorgeous and very relaxing. The food was absolutely amazing, just be aware it will take a good 45 minutes for food to get to the table, which is par for the course in Haiti. The lights went in and out a few times, but the generator always kicked on. The owner was super friendly. Location is close to the airport in a very safe part of town. Overall we had a great stay and will certainly stay again!
1 nacht verbleven in januari 2018
Reactie van The Management op 10 jan 2018
Dear D.Beau, Thank you for taking the time to share your experience with us and for choosing Pam Inn hotel. We are glad that you enjoyed your stay with us. We look forward to welcoming you back for your next visit to Haiti. Sincerely, Gerry L | General Manager

4/10 – Matig

sean, daytona

Positief: Netheid
Nice hotel but poor management
Hotel is not extravagant but is cute . The restaurant was so bad that we ventured out frequently to nearby hotels to eat . Manager was more interested in being waited on by the staff than correcting the poor quality that was being served to his customers . Unfortunately this probably won't change due to the fact his is related to the owner (he stated the owner was family) . He is a very nice gentleman but poor management of this hotel is an issue as to why I will find a different hotel if we go to Haiti again ...... Perhaps Elite Hotel ? ( One of the restaurants we ate at instead of our own hotel .) It appeared to have superior service at only $20 more a night .
16 nachten verbleven in december 2017
Reactie van Reservation op 16 jan 2018
Dear guest, Your comments are very important to us because they give us the opportunity to improve or correct our services in case there is any wrongdoing. We apologize that you had a less than pleasant stay at Palm Inn, and would like to make sure this doesn't occur again. It would be more constructive for you to have given more specific feedback concerning what you disliked about the restaurant; either through our online site or directly to any one of our staff. We strongly encourage guests to communicate with us as we believe there is always room for improvement. Thank you for your feedback. Palm Inn Hotel