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Beoordelingen van Royal West Indies Resort

4 out of 5
Royal West Indies Resort
Grace Bay Rd, Providenciales, Providenciales

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 756 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 172 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1006 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Michael Scott

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Dina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don’t usually post reviews but our experience at this hotel was not great and I’m really surprised at all the wonderful reviews. We arrived at the hotel in time for check in to find the air conditioner in our room was not working. We were not able to access our room until late evening (at which point we were exhausted). We requested another room but they said there were none available. The manager gave us vouchers to the restaurant on the premises to make it up to us. The room was infested with mosquitoes. The internet didn’t work for 2 days (no tv and no computer). My daughter got food poisoning from the restaurant. When my husband requested to use the bikes offered at the hotel to go to the market to purchase Gatorade for my sick daughter at 5:55 the manager at reception was rude and nasty and told him he can’t use the bike because at 6pm the bikes can no longer be used. When he explained the situation (that my daughter is sick) and that he will be back quickly she nastily told to take a taxi (for a 2 minute ride) showing zero humanity. The staff was ill informed about where and when to go places, sending us via taxi to a closed restaurant. Some of the staff were super nice especially Sheldon and a few were absolutely awful especially a manager who told me her name was Jeanne?. When asked in the last day if we can extend our checkout by 1 hour she was extremely rude explaining that they can not. No offer of you can keep your suitcases etc that most hotels offer. Awful
5 nachten verbleven in april 2024

10/10 – Uitstekend

Narmer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was awesome! I’d def come back. The staff was very friendly and it’s so close to Grace Bay Beach.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Harvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The area is very relaxing and beautiful.
5 nachten verbleven in april 2024

10/10 – Uitstekend

felicia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was amazing. Personable, informative, and very kind and patient. Customer service went above and beyond.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Khalida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Tami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second time at Royal West Indies and it was fantastic! The resort is so well cared for both inside and outside! The beach area is pristine. The employees are friendly and very helpful. Can’t wait to return!
14 nachten verbleven in februari 2024

10/10 – Uitstekend

David B

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Third visit! You couldn’t ask for a better vacation when staying at RWI. Hope we get back someday.
7 nachten verbleven in april 2024

10/10 – Uitstekend

Marcella Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most amazing trip! We were able to try different restaurants at the other hotels. Wonderful trip.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Gina A

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our 5th time staying at Royal West Indies Resort, and the 1st time bringing our kids and grandkids with us. The 2 bedroom condo with ocean view was just perfect. Can't say enough about this beautiful place! The staff is wonderful, the grounds are meticulous, and the beach is stunning. We'll be back!
5 nachten verbleven in april 2024

10/10 – Uitstekend

Christopher, Valley Stream

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We usually stay at the Palms but decided to give the Royal West Indies a shot. They exceeded the expectations and then some. I'd highly recommend staying here.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

svetlana, pound ridge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small quiet resort. Very safe. The staff is very polite and friendly. The rooms are clean. The pillows require an update. Only one restaurant with bar. The food is acceptable but expensive. Cocktails are 14- 20 USD, a glass of wine is 15 USD, a bottle of beer is 8 USD. There are excellent restaurants around, steps away from the resort, except Aziza. The supermarket is 15- 20 min walk away. The prices are triple compare to US. The beach is exceptional, with white sand and blue shallow waters. Long walks along the deserted beaches of the Grace Bay were fantastic. Watersports are free except parasailing. Overall our stay was excellent.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Kimberly

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great property. Very clean and we walked to restaurants. Restaurant on sit was awesome!! Beach is beautiful!
5 nachten verbleven in april 2024

10/10 – Uitstekend

Shannon Marie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are amazing. Clean and comfy rooms. Beautiful property and the restaurant is great!
6 nachten verbleven in april 2024

8/10 – Goed

Carole

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We really liked the location and the property. Our unit could have used some upgrades but overall, it was above average. Some staff was very friendly. The bartender was overworked and understandably gruff. Biggest complaint is that there was NO beach food and beverage service. Every other resort had it but ours!! This was a bummer. Otherwise I’d give them a higher score.
5 nachten verbleven in april 2024

8/10 – Goed

Patricia

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful foliage and grounds. Outside pool areas very clean. Staff was so nice and helpful. The bikes offered could have been a little better maintained. One had a flat and one had no brakes.
5 nachten verbleven in april 2024

8/10 – Goed

Frank, Memphis

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

April

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, serene property right on beach. Great restaurant with a good happy hour (typical resort prices). Rooms are comfortable and clean. Wonderful staff. Overall a great place for a relaxing vacation.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Jason, Trumbull

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grounds are beautiful, beaches and pool incredible, staff very friendly. Loved it! Only drawback is that the food and drinks at the restaurant are extremely expensive. You’ll need to take a trip to the grocery for long stays.
5 nachten verbleven in april 2024

10/10 – Uitstekend

robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the beach and property was amazing, the staff for the most part great, restaurant was soso and super slow.
9 nachten verbleven in maart 2024

10/10 – Uitstekend

Rich

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024

8/10 – Goed

Yevgeniy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very well maintained property. Some rooms are updated and clean and some need upgrades. The staff is friendly and attentive. Would come back.
6 nachten verbleven in maart 2024

8/10 – Goed

Andrew

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
RWI is always a great place to stay. Great staff - Sherman to greet you and Berth at bar! Why we keep going back 👍
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rented two bedroom suite for family of 5 and it was very spacious. A little worn in kitchen area but the bathrooms renovated. Huge balconies and common area (basically a one bedroom condo with attached second room which was great). Full kitchen. Overlooked the pool/botanical area. Grounds were beautiful. Uncrowded resort with just enough people. Does not have amenities of other resorts (no pool or room service) but very good room cleaning/stocking, reception assisted with excursions and taxis. Towel, chairs and umbrellas service for beach which was beautiful and easy to find seating everyday. It's a pretty long walk to town area (15-20 minutes?) on the side of a road (can be hot) but used the resort bicycles a couple of times to go to grocery store. If you don't rent a car cab fare is pricey but we used cabs rather than rent to get to different restaurants in the area. It is not in center of town like other resorts but we liked the quiet. Easy beach walk to other resorts/restaurants. Used the Amani Spa at Grace Bay Club which was 5 minute walk up the beach. The restaurant/bar on resort is expensive, but not anymore so then anywhere on the island. Even the grocery store which we used to stock up on breakfast foods for the mornings on balcony was pricey. Great little town for walking, coffee, drinks and shopping. Really would have been better experience if they had a shuttle service to and from main shopping area. Would recommend the resort.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Marisa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love RWI!!! It was a perfect week for our family of 5. Gorgeous property, beach and beautiful clean pools. Our two bedroom/two bath condo was spacious and great for a week. Everyone was so nice, welcoming and kind and we felt very safe. So many great places to walk to, we didn’t need a car. Just bring $$ for taxis as they are not cheaper Sherman was a wonderful, kind accommodating host- thank you especially to him! We will be back!
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved staying at the Royal West. Certainly on the quieter side than larger hotels but perfect for what u need. The Pelican bar has the best bar service staff (MJ and B are the best) food for bfast, lunch, happy hour, and dinner. Easy to get a can whenever needed and the oceanfront rooms are a must.
7 nachten verbleven in maart 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful pristine property. Gorgeous beach. Quiet! Staff all amazing & friendly. Highly recommend this property!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Jodi L

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property
5 nachten verbleven in februari 2024

8/10 – Goed

Shawn M

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Our stay at royal West Indies was fantastic, beautiful area, the things we didn’t like was very expensive and the taxi service provided (tinies) was not very reliable. Very late picking up at airport which required a different service to transport us to resort.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Bobby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Mark S, Copley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024

8/10 – Goed

Kristi Huard

6 nachten verbleven in maart 2024

10/10 – Uitstekend

Michael Wayne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is beautiful and well maintained. It is situated right at Grace Bay and a few short steps to the beautiful beach. The staff are very kind and very helpful. I would stay again with no hesitation.
4 nachten verbleven in maart 2024

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff in facility; restaurant was excellent both in service and food quality. Rooms were very nice but without an elevator. No shopping or gift shop on premises so need to take a taxi or walk for supplies, groceries or gifts. Taxi services are available but need to be called. Suggest renting a car. 2 nice pools and directly on the beach.
9 nachten verbleven in maart 2024

8/10 – Goed

Kathy

7 nachten verbleven in maart 2024

8/10 – Goed

Wayne

4 nachten verbleven in maart 2024

10/10 – Uitstekend

xiaoming, Fenton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024

8/10 – Goed

Chantal

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very quiet place, nice architecture not to big not to small
4 nachten verbleven in maart 2024

8/10 – Goed

christopher

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful and the staff was great. Short walk to the beach and the food was delicious. Would highly recommend. Turks and Caicos we will definitely return.
6 nachten verbleven in februari 2024

10/10 – Uitstekend

Oscar M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Jody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this property. Grounds were beautiful-clean and very well maintained. The restaurant had a great happy hour every day from 5-7. Good food as well. Plenty of chairs at the beach for the hotel guests.
6 nachten verbleven in februari 2024

8/10 – Goed

Joel

5 nachten verbleven in februari 2024

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a wonderful hide-a-way from the usual throngs of touri in TCI. Excellent beach, restaurant and bar. The only limitation was that the cable TV did not work properly. Back next year!
13 nachten verbleven in februari 2024

8/10 – Goed

Jardelita

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like: Beach, location. The Studio was also good. The Pools. Didn' like : The Restaurant
5 nachten verbleven in februari 2024

8/10 – Goed

Robynn

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, quieter property, small resort that’s easily accessible to the beach.
5 nachten verbleven in februari 2024

6/10 – Redelijk

Elizabeth Emily-Stearns

Reisde met partner
Positief: Netheid
Dining staff was very friendly. Room was advertised as “Ocean Biew” which was a big stretch. Desk staff was not helpful or friendly. Guests were locked out of their room early (overheard).
4 nachten verbleven in februari 2024