Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 203 van 516 beoordelingen" "
10 - Uitstekend
203
Gastenscore: 8 - Goed. 178 van 516 beoordelingen" "
8 - Goed
178
Gastenscore: 6 - Redelijk. 69 van 516 beoordelingen" "
6 - Redelijk
69
Gastenscore: 4 - Matig. 40 van 516 beoordelingen" "
4 - Matig
40
Gastenscore: 2 - Ontzettend slecht. 26 van 516 beoordelingen" "
2 - Ontzettend slecht
26
8,4/10
Netheid
7,8/10
Personeel en service
7,8/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Sietze
18 mrt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Superb
Sietze
6 nachten verbleven in maart 2023
Reactie van Double Tree By Hilton Resort & SPA Marjan Team op 20 mrt 2023
Dear Sietze,Thank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time and we look forward to welcome you back in the near future.In the meantime, please stay safe!Kind Regards,Double Tree By Hilton Resort & SPA Marjan Island Team
10/10 – Uitstekend
Job
31 mrt 2014
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel!
Echt een super mooi hotel! Zeer behulpzaam en vriendelijk personeel. De kamer was top met een mooie badkamer en wij hadden uitzicht op het zwembad en de zee. Het ziet er allemaal zeer verzorgd uit! Het eten was er prima en vers!
Alleen ligt het hotel wel 50 minuten rijden met de auto buiten Dubai, dus een aanrader om een auto erbij te huren indien er wordt gekozen voor dit hotel.
Kortom een perfect hotel op een nieuw opgespoten eiland!
Job
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
5 nachten verbleven in januari 2024
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
DearWe are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
6/10 – Redelijk
Islam
Reisde met familie
21 jan 2024
Positief: Netheid, comfort kamer
Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Islam
2 nachten verbleven in januari 2024
Reactie van Pieter Van Beugen General Manager op 10 feb 2024
Dear Islam,Thank you for taking the time to review us and I am terribly sorry tohear of the shortcomings encountered during your recent stay. Wehighly value your input as it will assist us in improving our servicelevels.We hope to redeem your faith in us, and to one day provide youwith a great experience that you well deserve.Until then I remain with sincere apologies.Kind regards,
10/10 – Uitstekend
Jose R
Reisde met familie
17 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jose R
3 nachten verbleven in januari 2024
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Jose R,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
6/10 – Redelijk
Vinicius
Reisde met familie
29 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.
Vinicius
2 nachten verbleven in december 2023
Reactie van Pieter Van Beugen General Manager op 10 feb 2024
Dear Vincius,Thank you for taking the time to share your review on your recentstaying experience with us.It is unfortunate that we were not able to meet up to yourexpectations. I have shared your feedback to the team especially onbetter communication with our guests for the packages and optionsavailable for upgrades to ensure that our guests are able to enjoythe facilities better.Once again, thank you for sharing and we do hope to have theopportunity of welcoming you back to our family.Kind regards,
8/10 – Goed
paul
Reisde met familie
29 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great accomodation and facilities. Water sports and beach position excellent.
Breakfast buffet too noisy and busy.
paul
6 nachten verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear paul,Thank you for sharing your review with us.It is great to hear that you had a wonderful time and enjoyed withthe services and facilities that we have offer.We also hope that you brought back some memorable momentsduring your stay at property.We have taken note of your comments and shared them withrelevant department leaders as we constantly strive to improve ourguests' experience with us.Our purpose is, and will always be, to deliver a memorable serviceto each and every guest in our resort.We look forward to welcoming you back in the not too distantfuture and assure you of our best of attention and services at alltimes.Kind regards,
10/10 – Uitstekend
Ramy
Reisde met familie
26 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was amazing stay, we as a family enjoyed a lot.
The hotel is very clean, well organised and the staff is so helpful.
Ramy
3 nachten verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Ramy,Thank you for taking the time to share your recent experience andfor giving us perfect feedback. We are expecting to welcome youback to our hotel next time you will travel to our area - please letme know if we can assist with booking and arrangements.Kind Regards,
8/10 – Goed
Ahmed
Reisde met familie
18 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good to stay!
the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!
Ahmed
2 nachten verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Ahmed,Thank you for sharing your review with us.It is great to hear that you had a wonderful time and enjoyed withthe services and facilities that we have offer.We also hope that you brought back some memorable momentsduring your stay at property.We have taken note of your comments and shared them withrelevant department leaders as we constantly strive to improve ourguests' experience with us.Our purpose is, and will always be, to deliver a memorable serviceto each and every guest in our resort.We look forward to welcoming you back in the not too distantfuture and assure you of our best of attention and services at alltimes.Kind regards,
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
17 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast was limited
The water in Kids playing area are so cold
Geverifieerde reiziger
2 nachten verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
DearThank you for sharing your review with us.It is great to hear that you had a wonderful time and enjoyed withthe services and facilities that we have offer.We also hope that you brought back some memorable momentsduring your stay at property.We have taken note of your comments and shared them withrelevant department leaders as we constantly strive to improve ourguests' experience with us.Our purpose is, and will always be, to deliver a memorable serviceto each and every guest in our resort.We look forward to welcoming you back in the not too distantfuture and assure you of our best of attention and services at alltimes.Kind regards,
10/10 – Uitstekend
Amal
16 dec 2023
Amal
1 nacht verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Amal,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
10/10 – Uitstekend
Tushar
Reisde met familie en kleine kinderen
16 dec 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property for families and kids while retaining adult only areas for guests who don’t come with kids. Good sized rooms, excellent staff and plenty of activities for everyone. This resort is my and my family’s top 2 destinations in UAE.
However, there are a few small issues that I noticed. I got the impression that some (very few) facilities are struggling due to their age and with the huge influx of guests. Toilets near the pool and Pirate ship splash pad were clogged one day. Splash pad showed signs of wear and tear. Kids club has limited options and also needs a refresh. Breakfast options for vegetarians was limited.
But these are very small issues and overall the resort facilities and staff are amazing, among the best I have experienced in UAE.
Highly recommended!
Tushar
1 nacht verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Tushar,Thank you for sharing your review with us.It is great to hear that you had a wonderful time and enjoyed withthe services and facilities that we have offer.We also hope that you brought back some memorable momentsduring your stay at property.We have taken note of your comments and shared them withrelevant department leaders as we constantly strive to improve ourguests' experience with us.Our purpose is, and will always be, to deliver a memorable serviceto each and every guest in our resort.We look forward to welcoming you back in the not too distantfuture and assure you of our best of attention and services at alltimes.Kind regards,
6/10 – Redelijk
Mehtab
7 dec 2023
Mehtab
3 nachten verbleven in december 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
DearWe are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.********************************************DearWe are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
8/10 – Goed
PAUL
5 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PAUL
6 nachten verbleven in november 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Paul,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
10/10 – Uitstekend
Muhammad Ali
27 okt 2023
Muhammad Ali
3 nachten verbleven in oktober 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Muhammad Ali,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
4/10 – Matig
Moussa
Reisde met familie
27 okt 2023
Positief: Personeel en service
Chambres déçu
Ayant payer une chambre vue mer et ayant reçu une chambre vue bâtiment chaufferie
Très déçu
Moussa
5 nachten verbleven in oktober 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Moussa,Thank you for taking the time to review us and I am terribly sorry tohear of the shortcomings encountered during your recent stay. Wehighly value your input as it will assist us in improving our servicelevels.We hope to redeem your faith in us, and to one day provide youwith a great experience that you well deserve.Until then I remain with sincere apologies.Kind regards,
8/10 – Goed
Jani
Reisde met familie
23 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jani
7 nachten verbleven in oktober 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Jani,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind Regards,
2/10 – Ontzettend slecht
Ocean
Reisde met familie
22 okt 2023
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is outdated and few amenities inside the rooms. Our bidet in our room is rusty and we are so scared to use it. The TV was an outdated one, the air conditioning was too noisy as well. Didn’t sleep well and the pillows in our room are not that good it flattens all the time. The buffet if you are on a all inclusive has fewer selections, same set of appetizers everyday no fruits such as blueberries, and other berries. Better to choose the ultra inclusive which u can eat everything. I was so totally disappointed since it was our first time here. It did not met my expectations at all since it was nice on the picture.
Ocean
1 nacht verbleven in oktober 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Ocean,Thank you for taking the time to review us and I am terriblysorry to hear of the shortcomings encountered during yourrecent stay. We highly value your input as it will assist us inimproving our service levels.We hope to redeem your faith in us, and to one day provideyou with a great experience that you well deserve. Until then Iremain with sincere apologies.Kind regards,
4/10 – Matig
Geverifieerde reiziger
Reisde met familie
2 okt 2023
Negatief: Personeel en service, comfort kamer
Geverifieerde reiziger
2 nachten verbleven in september 2023
Reactie van Pieter Van Beugen, General Manager op 10 feb 2024
Dear Anonymous,Greetings! Thank you for taking the time to share your experienceabout your recent stay at our hotel.Please accept our sincere apology if your experience this time wasnot up to your expectation. Your comment is forwarded to theconcerned managers to take the necessary action.The entire team looks forward to the pleasure of welcoming youback very soon.Kind Regards,
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
25 jul 2023
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
Large resort with good family options
A big resort with lots of beachfront and plenty to keep the kids occupied. Rooms are okay with good space and all the basics.
However the Hilton TV system is terrible and when it actually loaded we were unable to connect any devices to it from the built-in Hilton menu. If you've got a Samsung TV remote at home, bring it with you and simply use the Screen Mirroring built into the actual TV OS.
Each night we had to register with the front desk about noise complaints for the guests upstairs and although this can happen anywhere, a good hotel knows how to respond quickly to resolve the situation for guests. Here we had no luck and the front desk didn't do anything and was very disappointing.
So lots of good with the trip, but unfortunately lots of bad and wouldn't stay there again (given so many competing options next door and nearby).
Geverifieerde reiziger
2 nachten verbleven in juli 2023
Reactie van Pieter Van Beugen , General Manager op 6 aug 2023
Dear Guest ,Thank you for taking the time to review us and I am very sorry to hear of the shortcomings encountered during your recent stay. We highly value your input as it will assist us inimproving our service levels.We hope to redeem your faith in us, and to one day provide you with a great experience that you well deserve. Until then I remain with sincere apologies.Kind regards,Pieter Van BeugenGeneral Manager
10/10 – Uitstekend
Hany
23 mei 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hany
1 nacht verbleven in mei 2023
Reactie van Pieter op 24 mei 2023
Dear Hany,Thank you for taking the time to share your review with us.We are delighted to know that you had a pleasant stay,We are expecting to welcome you back in near future.Kind Regards,Pieter Van BeugenGeneral Manager
10/10 – Uitstekend
MOHAMMED
Reisde met familie
21 mei 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel for kids with family
Good service and different feasibility
And I liked the kids club
MOHAMMED
1 nacht verbleven in mei 2023
Reactie van Pieter op 21 mei 2023
Dear MOHAMMED,We are truly heartened to receive your generous review. Thank youfor letting us know how much you enjoyed it, we are especiallypleased that you felt well-looked after. We look forward to havingyou with us again in the near future.Kind regards,Pieter Van BeugenGeneral Manager
6/10 – Redelijk
Badr
2 apr 2023
Badr
1 nacht verbleven in maart 2023
Reactie van Pieter Van Beugen , General Manager op 13 mei 2023
Dear Badr,Thank you for sharing your review with us.It was an absolute delight to have welcomed you to our resortDoubletree by Hilton Resort & Spa Marjan Island.We have reviewed your recent stay at our hotel and we appreciateyour feedback.Your wonderful comments make our efforts so much moreworthwhile knowing they are appreciated.I am sorry to hear that at some point shortcomings encounteredduring your recent stay hence we highly value your input as it willassist us in improving our service in certain level of highlightedconcerns.We hope to redeem your faith in us, and to one day provide youwith a great experience that you well deserve.Until then I remain with sincere apologies.Kind regards,Pieter Van BeugenGeneral Manager
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
1 apr 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
checkin took time, however, overall it was a pleasant trip
Geverifieerde reiziger
1 nacht verbleven in maart 2023
Reactie van Pieter Van Beugen , General Manager op 13 mei 2023
Dear Guest ,Thank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time and we look forward to welcome you back in the near future.In the meantime, please stay safe!With kind regards, Pieter Van BeugenGeneral Manager
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
27 mrt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend stay
Really love this hotel - good location on the lagoon and lots of good facilities. Great breakfast - loads of option and now included with room price.
Geverifieerde reiziger
2 nachten verbleven in maart 2023
Reactie van Pieter Van Beugen , General Manager op 13 mei 2023
Dear Guest ,Thank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time and we look forward to welcome you back in the near future.In the meantime, please stay safe!With kind regards, Pieter Van BeugenGeneral Manager
10/10 – Uitstekend
lucas
Zakenreiziger
21 mrt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for families.
lucas
6 nachten verbleven in maart 2023
Reactie van Pieter Van Beugen , General Manager op 13 mei 2023
Dear Lucas,Thank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time and we look forward to welcome you back in the near future.In the meantime, please stay safe!With kind regards, Pieter Van BeugenGeneral Manager
6/10 – Redelijk
Geverifieerde reiziger
27 feb 2023
Positief: Netheid, comfort kamer
Geverifieerde reiziger
2 nachten verbleven in februari 2023
Reactie van Double Tree By Hilton Resort & SPA Marjan Team op 20 mrt 2023
Dear Guest , we would like to thank you for staying with us and glad to learn that you have enjoyed you recent stay .hope to welcome you again at the nearest future.
10/10 – Uitstekend
Donal
20 feb 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Donal
1 nacht verbleven in februari 2023
Reactie van Double Tree By Hilton Resort & SPA Marjan Team op 20 mrt 2023
Dear Donal , we would like to thank you for staying with us and glad to learn that you have enjoyed you recent stay .hope to welcome you again at the nearest future.
10/10 – Uitstekend
Tone Cecilie
Reisde met familie en kleine kinderen
14 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Flott hotell, fin utsikt og de mest hyggelig ansatte..Fine basseng, og fin strand. Mange aktiviteter for barn. Litt begrensede spisemuligheter, det er langt til sentrum og andre restauranter. Prisene på mat og drikke på hotellet er skyhøye, så all inclusive er å anbefale.
Tone Cecilie
8 nachten verbleven in februari 2023
Reactie van Double Tree By Hilton Resort & SPA Marjan Team op 19 feb 2023
Dear ToneThank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time, and we look forward to welcoming you back in the near future.In the meantime, please stay safe!Kind Regards,Double Tree By Hilton Resort & SPA Team
10/10 – Uitstekend
Laura
Reisde met familie
16 jan 2023
Positief: Personeel en service, comfort kamer
Laura
1 nacht verbleven in januari 2023
Reactie van Double Tree By Hilton Resort & SPA Marjan Team op 19 feb 2023
Dear LauraThank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time, and we look forward to welcoming you back in the near future.In the meantime, please stay safe!Kind Regards,Double Tree By Hilton Resort & SPA Marjan Island Team
10/10 – Uitstekend
Shams
2 jan 2023
Shams
2 nachten verbleven in december 2022
Reactie van Pieter Van Beugen , General Manager op 13 mei 2023
Dear Shams , Thank you for sharing your review on your recent stay with us.It is great to hear that you had a wonderful time, and we look forward to welcoming you back in the near future.In the meantime, please stay safe!With Kind Regards,Pieter Van Beugen , General Manager
2/10 – Ontzettend slecht
Aleksi
Reisde met familie
29 dec 2022
Aleksi
7 nachten verbleven in december 2022
10/10 – Uitstekend
NALIN
28 dec 2022
NALIN
2 nachten verbleven in december 2022
10/10 – Uitstekend
kalpna
28 dec 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
kalpna
8/10 – Goed
Prateek
Reisde met familie
27 dec 2022
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Everything perfect except the food and food servic
Everything perfect except the food and food servic
Prateek
2 nachten verbleven in december 2022
8/10 – Goed
Zeeshan
25 dec 2022
Zeeshan
1 nacht verbleven in december 2022
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
23 dec 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
3 nachten verbleven in december 2022
10/10 – Uitstekend
M.MOUSTAFA
Reisde met partner
18 dec 2022
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay! Relaxing and beautiful! Highly recommended.
M.MOUSTAFA
10/10 – Uitstekend
ANDRES, itta bena
Reisde met familie en kleine kinderen
14 nov 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent, is the only word I can say about our stay in the resort. Facilities are nice and elegant, family friendly, rooms comfy and clean, food tasty with many options and the best part...genuine kind and nice people taking care of any guest request. Plus the Colombian singers at night time doing and extraordinary job !!!
ANDRES
10 nachten verbleven in oktober 2022
8/10 – Goed
Silvia
19 okt 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Silvia
3 nachten verbleven in oktober 2022
8/10 – Goed
Khaled
18 okt 2022
Khaled
2 nachten verbleven in oktober 2022
4/10 – Matig
Samer
9 okt 2022
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Samer
1 nacht verbleven in oktober 2022
8/10 – Goed
Geverifieerde reiziger
Reisde met een groep
12 sep 2022
Positief: Netheid, personeel en service
Average - extremely busy - not a place for a quiet trip away - service was ok - nothing special
Geverifieerde reiziger
2 nachten verbleven in september 2022
10/10 – Uitstekend
Amir
Reisde met familie
11 sep 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amir
1 nacht verbleven in september 2022
6/10 – Redelijk
Puzante
11 jul 2022
Puzante
1 nacht verbleven in juli 2022
Reactie van Doubletree by Hilton Resort & Spa Marjan Island op 28 jul 2022
Dear Puzante ,
Thank you for sharing your review with us.
It was an absolute delight to have welcomed you to our resort
Doubletree by Hilton Resort & Spa Marjan Island.
We have reviewed your recent stay at our hotel and we appreciate
your feedback.
Your wonderful comments make our efforts so much more
worthwhile knowing they are appreciated.
I am sorry to hear that at some point shortcomings encountered
during your recent stay hence we highly value your input as it will
assist us in improving our service in certain level of highlighted
concerns.
We hope to redeem your faith in us, and to one day provide you
with a great experience that you well deserve.
Until then I remain with sincere apologies.
Kind regards,
Doubletree by Hilton Resort & Spa Marjan Island Team
8/10 – Goed
Georges
15 jun 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Georges
1 nacht verbleven in juni 2022
Reactie van Double Tree by Hilton Resort & SPA Marjan Island op 28 jul 2022
Dear Georges ,
Thank you for sharing your review with us.
It was an absolute delight to have welcomed you to our resort Doubletree by Hilton Resort & Spa Marjan Island.
We have reviewed your recent stay at our hotel and we appreciate your feedback.
Your wonderful rating make our efforts so much more
worthwhile knowing they are appreciated.
We hope to redeem your faith in us, and to one day provide you with a great experience that you well deserve.
Kind regards,
Double Tree by Hilton Resort & SPA Marjan Island Team
6/10 – Redelijk
Ahmed
Reisde met familie
9 jun 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Generally it's very nice hotel, great for families. No much variety in buffet, especially in dinner. Friendly and helpful staff in restaurant and housekeeping.
Ahmed
2 nachten verbleven in juni 2022
Reactie van Double Tree by Hilton Resort & SPA Marjan Island op 28 jul 2022
Thank you for choosing to stay with us, and for taking time to share your feedback on your experience at Double Tree by Hilton Resort & SPA Marjan Island.
We have taken note of your comments and shared them with relevant department leaders as we constantly strive to improve our guests' experience with us. Our purpose is, and will always be, to deliver a memorable service to each and every guest in our resort ; please rest assured that we do not intend to make you feel otherwise.
Once again, please accept our sincere apologies. We hope you will continue to use Hilton hotels as your lodging of choice, and we look forward to welcoming you back in an effort to provide you the level of service you expect from Double Tree by Hilton Resort & SPA Marjan Island.
Warm regards,
Double Tree by Hilton Resort & SPA Marjan Island Team
2/10 – Ontzettend slecht
fathi
27 mei 2022
fathi
1 nacht verbleven in mei 2022
10/10 – Uitstekend
Faysel
Reisde met een groep
22 mei 2022
Positief: Personeel en service, staat van de accommodatie en faciliteiten