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Beoordelingen van Arena Copacabana Hotel

4 out of 5
Arena Copacabana Hotel
Av Atlantica 2064 - Copacabana, Rio de Janeiro, RJ

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 602 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 271 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1010 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Estorai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at the Arena Copacabana Hotel was thoroughly enjoyable. Everything went as planned. We were pleasantly surprised to receive a room upgrade in celebration of my birthday. The staff were incredibly helpful and kind throughout our stay. We highly recommend this hotel for anyone looking for a seamless and delightful experience.
7 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 19 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your destination in Rio de Janeiro.Thank you for your review and for sharing your experience with us.Our team will certainly be very happy with your comments.It is very gratifying for all of us to know that we were able to meet your expectations.We hope to see you soon for new unforgettable and wonderful moments.Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent, modern and clean hotel
Really nice, modern and clean hotel on a perfect location right next to the beach of Copacabana. Excellent WiFi in and around the hotel, nice pool with sunbeds and poolbar with the perfect view over the beach of Copacabana.
11 nachten verbleven in april 2022

10/10 – Uitstekend

Maria D G V D

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig hotel in Copacabana strand
Het was geweldig, alles liep soepel. Arena hotel heeft een bar met delicious drinks en hapjes. De cocktailbarman is a master. Ze zorgen ook dat alles gasten in de COVID-19 goed volgen
1 nacht verbleven in januari 2021
Reactie van Cláudio Ferreira op 14 feb 2021
Thank you so much for staying at our Arena Copacabana Hotel! Your comments are very important to us and we were delighted to hear that your stay was great and that we met your expectations. We hope to receive your visit again soon! Sincerely, Cláudio Ferreira Operational Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service
Great location
1 nacht verbleven in april 2024

8/10 – Goed

Julien

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Gutes Hotel insgesamt.
1 nacht verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 3 mei 2024
Dear guest,It is very gratifying for us to receive this evaluation as it means that we are on the right path to always providing our guests with unique and unforgettable moments.We hope to welcome you soon for even more wonderful moments.Sincerely,

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic views from rooms. Floor to ceiling windows. Friendly and helpful staff.
7 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 3 mei 2024
Dear David,Thank you very much for taking the time to share your review with us and for choosing Arena Copacabana as your destination in the wonderful city.We are immensely happy to know that your experience was rewarding,It is very gratifying for us to receive this evaluation as it means that we are on the right path to always providing our guests with unique and unforgettable moments.We hope to welcome you soon for even more wonderful moments.Sincerely,

10/10 – Uitstekend

Laura

Reisde met familie
The Copacabana Arena is a beautiful property, I would highly recommend getting the suite. The stunning views were fabulous to wake up to go to sleep to every night. The front desk staff was especially attentive annd spoke perfect English. The room attendance did a wonderful job cleaning the rooms and keeping us in towels and other items. The rooftop bar is A fun place to hang out in the evenings. The location is excellent. The The morning buffet breakfast is also very good with a great variety of breakfast foods, local dishes, tasty juices, Fruit, cheese, bread and pastries. I can’t say enough about this property. I would recommend it highly.
6 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 1 mei 2024
Dear Laura,We are immensely happy to know that your experience was rewarding in so many ways. Our breakfast is prepared with great care by our team, who always seek to offer unique moments for our customers. Additionally, it's great to know that our team had a positive impact during your visit! At Arena Copacabana, we take care of our guests so they can be their best. We are happy to know that we completed our mission during your stay.Thank you for the compliments, we hope to have the chance to welcome you again soon to enjoy our facilities!Sincerely,

10/10 – Uitstekend

louise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel très bien situé, propre, très bon déjeuner
2 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 30 apr 2024
Cher invité,Tout d'abord, nous tenons à vous remercier d'avoir choisi l'Arena Hôtel et pour votre retour suite à votre dernier séjour. Nous aimerions vous revoir parmi nous lors de votre prochain voyage dans la ville de Rio de Janeiro. Nous serons à votre disposition pour tout ce dont vous aurez besoin.Sincèrement,

8/10 – Goed

BIBI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, cosy and clean. Took a long time to check in. The r resturant is good and clean.
1 nacht verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 30 apr 2024
Dear Guest,On behalf of our entire team, I would like to express our gratitude for choosing the Arena Hotel and for the time you took to leave us your comments. All your information is very valuable as it will help us to offer an even better service in the future. We will be entirely at your disposal on your next trip.Sincerely,

10/10 – Uitstekend

Bonney, Langley

Reisde met een groep
Positief: Voorzieningen
Amazing area on the Copacabbana Beach. Great roof top patio for people watching.
1 nacht verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 1 mei 2024
Dear Boney,Thank you very much for choosing Arena Leme as your destination in Rio de Janeiro.It is very gratifying for us to receive this evaluation as it means that we are on the right path to always providing our guests with unique and unforgettable moments.We hope to welcome you soon for even more wonderful moments.Sincerely,

8/10 – Goed

inez, browns mills

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was right across from the beach. It was beautiful. It was easy to get transportation from the hotel. The restaurant food and service was wonderful. Front desk staff was helpful. Cleaning staff, wonderful. Clean our room everyday we were there. The only thing, they would not let us check in early. We waited 3 hours before we could check in. Other then that, everything was ok.
7 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 30 apr 2024
Dear customer,Thank you for choosing our Arena Copacabana and for taking the time to write this review.We hope to be able to welcome you soon to Arena Copacabana and reverse the image that our hotel has had.Sincerely,

8/10 – Goed

Ariane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gutes Preis-Leistungs-Verhältnis. Top Lage an der Copacabana. Schöne Dachterrasse mit Bar und freundlichem Service.
2 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Lieber Gast,Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich für das Arena Hotel entschieden haben und für Ihr Feedback nach Ihrem letzten Aufenthalt. Wir würden uns freuen, Sie bei Ihrer nächsten Reise in die Stadt Rio de Janeiro wieder bei uns zu haben. Wir stehen Ihnen für alles zur Verfügung, was Sie brauchen.Aufrichtig,

10/10 – Uitstekend

Krystall

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My friend and I, both educators, enjoyed our spring break in Rio at this prime location. Lopes provided great dinner suggestions, and the check-in process was smooth thanks to the cordial young lady who even gave us a key for the hotel restroom. Linhares was exceptional, securing our bags and assisting with directions. William at the bar and breakfast restaurant provided outstanding hospitality, making delicious caipirinhas and even bringing us towels when we dozed off. The breakfast staff were friendly, and the food was varied and tasty. Our room had stunning views of Copacabana, and although there were no balconies, the window allowed for fresh air. We always felt safe, and there were plenty of nearby restaurants to explore. Overall, it was one of our most pleasant hotel stays, and we will definitely return!
3 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Dear Guest, Thank you for choosing Arena Hotel and for the feedback about your last stay. We are pleased to know that our products and services made your trip a positive one. We will share your kind words with our employees. On your next trip, we will be fully available for whatever you need.Sincerely,

10/10 – Uitstekend

Rafael, SanJpse

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff ! Definitely will come back!
5 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Dear Guest,On behalf of our entire team, I would like to express our gratitude for choosing the Arena Hotel and for the time you took to leave us your comments. All your information is very valuable as it will help us to offer an even better service in the future. We will be entirely at your disposal on your next trip.Sincerely,

10/10 – Uitstekend

Otoniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
4 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

10/10 – Uitstekend

Cintia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was satisfied with the accuracy of what I booked upon arrival. Some staff members are very friendly and keep the hotel clean
3 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Dear guest,Thank you for choosing our Arena Copacabana hotel and for taking the time to write this review.We are happy that you enjoyed your stay. We hope to see you soon for wonderful moments.Sincerely,

10/10 – Uitstekend

clare

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel right in the middle of the Copacabana stripe. Lovely roof top bar/pool. East walking distance to metro and shops. Fantastic time in Rio.
8 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 20 apr 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and willing to accommodate every need. The hotel is conveniently located right across from Copacabana beach. Housekeeping staff made sure that the rooms were very clean and organized.
5 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 apr 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

8/10 – Goed

Phieu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience location. Beautiful view of Copacabana beach from hotel rooftop. Clean and spacious room.
1 nacht verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

10/10 – Uitstekend

Gene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Robyn, Aurora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for access to restaurants, shopping and the beach. Hotel was great, staff was wonderful and accommodating. Lopes was extremely helpful with answering all our questions and requests. Linhares handled our luggage and kept it secure for us while we explored the city. I would stay at this hotel again if I return to Rio de Janeiro!
2 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your hotel in Rio.Thank you for your review and comments. We are very pleased to know that you had a pleasant stay at our hotel.We hope to see you soon for another wonderful and unforgettable stay.Yours sincerely,

8/10 – Goed

dana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value for the money
5 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your destination in Rio de Janeiro.Thank you for your review and for sharing your experience with us.Our team will certainly be very happy with your comments.It is very gratifying for all of us to know that we were able to meet your expectations.We hope to see you soon for new unforgettable and wonderful moments.Sincerely,

8/10 – Goed

Christopher

Positief: Netheid, personeel en service
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Gabriela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well located, delicious breakfast and nice staff (don’t forget to tip them)!
7 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

8/10 – Goed

moises

Reisde met partner
Positief: Netheid, personeel en service
Good hotel, but the area it’s not so good, a lot of people on streets that get in your way offering you stuff to buy, doesn’t look like a tourist area with so many citizens going by, not complaining just a comment. Now the outside on on the cabana, restaurants was good.
5 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear Guest,On behalf of our entire team, I would like to express our gratitude for choosing the Arena Hotel and for the time you took to leave us your comments. All your information is very valuable as it will help us to offer an even better service in the future. We will be entirely at your disposal on your next trip. Sincerely,

6/10 – Redelijk

rojiny

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The Rooms need more amenities. Simple things, like! Pen and paper. Toiletries kit. Nice hotel but information to the guest is not the best.
8 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear customer,Thank you for choosing our Arena Copacabana and for taking the time to write this review.We hope to be able to welcome you soon to Arena Copacabana and reverse the image that our hotel has had. Sincerely,

8/10 – Goed

Stuart

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I booked this hotel for a party of 7, with children aged 2, 6, 8 and 4 adults. The staff were kind and helpful. The area is safe, close to the beach and within easy reach of the key sites. Breakfast was good. I would have given a full 5* review, but despite asking over 12 weeks ahead for nearby rooms the family was split over 3 different floors which was rather inconvenient.
3 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 8 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your hotel in Rio.Thank you for your review and comments. We are very pleased to know that you had a pleasant stay at our hotel.We hope to see you soon for another wonderful and unforgettable stay.Yours sincerely,

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service
Great location in Copacobana. This is an older property, no coffee in the room or an iron. Mini fridge options are limited. Breakfast was good.
5 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 8 apr 2024
Dear Guest,On behalf of our entire team, I would like to express our gratitude for choosing the Arena Hotel and for the time you took to leave us your comments. All your information is very valuable as it will help us to offer an even better service in the future. We will be entirely at your disposal on your next trip.Sincerely,

10/10 – Uitstekend

Jaroslaw

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location at a reasonable price. Highly recommend.
2 nachten verbleven in april 2024
Reactie van Vicente Carvalho/Gerente de Operações op 16 apr 2024
Dear customer,Thank you very much for choosing our Arena Copacabana as your destination in Rio de Janeiro.Thank you for your review and for sharing your experience with us.Our team will certainly be very happy with your comments.It is very gratifying for all of us to know that we were able to meet your expectations.We hope to see you soon for new unforgettable and wonderful moments.Sincerely,

10/10 – Uitstekend

Renan

2 nachten verbleven in maart 2024

4/10 – Matig

April

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This property had a TERRIBLE plumbing issue. There were days that the shower was cold, the sink was stopped up, and the toilet leaked all over the floor after flushing.
5 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 2 apr 2024
Dear Guest,Thank you for sharing your comments with us, taking care of our customers is our priority, therefore we apologize for any inconveniences that occurred during your stay with us, this is not the standard of excellence that we value in offering our guests. Make sure that all your comments have been passed on to the responsible teams, so that situations like these do not happen again.Sincerely,Vicente CarvalhoOperational Manager

10/10 – Uitstekend

Yira, san francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hire across the street from Copacabana beach, clean, friendly staff. We stayed 11 days for carnival Rio de Janeiro. The tickets office for the carnaval are located in this hotel. You won’t regret staying there.
10 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 2 apr 2024
Dear guest,I would like to thank you for evaluating Arena Copacabana, we are immensely happy to know that your experience was rewarding in so many ways.At Arena Copacabana, we take care of our guests so they can be their best. We are happy to know that we completed our mission during your stay.Thank you for the compliments, we hope to have the chance to welcome you again soon to enjoy our facilities!Sincerely,Vicente CarvalhoOperational Manager

6/10 – Redelijk

Adegboyeea

It is an okay hotel. Don't expect 5 star treatment. But it is also not a basic hotel.
7 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 2 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your hotel in Rio.Thank you for your review and comments. We are very pleased to know that you had a pleasant stay at our hotel.We hope to see you soon for another wonderful and unforgettable stay.Yours sincerely,

10/10 – Uitstekend

NOHEMI PACHECO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
5 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Yessenia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unsafe property to stay at
3 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 9 apr 2024
Dear Guest,Thank you very much for choosing our Arena Copacabana as your hotel in Rio.Thank you for your review and comments.The safety of our customers is a priority for us, if you could let us know where your concerns about safety in our enterprise were, we would be honored to hear from you.Sincerely,

8/10 – Goed

Karen, colorado Springs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice helpful staff Great location great breakfast Good value for the price Comfortable bed clean Could have used more lounge chairs at pool
2 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 22 mrt 2024
Dear Guest,Firstly, we would like to thank you for choosing the Arena Hotel and for your feedback after your last stay. We would like to have you with us again on your next trip to the city of Rio de Janeiro. We will be at your disposal for whatever you need.Sincerely,

6/10 – Redelijk

Emilie

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Convenient location, great staff but outdated hotel
6 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 20 mrt 2024
Dear guest,Thank you very much for choosing our Arena Copacabana and for your evaluation and comment.Experiences such as those described in your report are not part of our service standards.Make sure that all your comments have been passed on to the responsible teams, so that situations like these do not happen again.We hope to be able to welcome you soon to Arena Copacabana and reverse the image that our hotel has had.Sincerely,

10/10 – Uitstekend

Angelo, Kingston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place with beautiful view for copa cabana beach
2 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 20 mrt 2024
Dear guest,I would like to thank you for evaluating Arena Copacabana, we are immensely happy to know that your experience was rewarding in so many ways.It is very gratifying for us to receive this evaluation as it means that we are on the right path to always providing our guests with unique and unforgettable moments.We hope to welcome you soon for even more wonderful moments.Sincerely,

4/10 – Matig

Walter

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Maybe it is our bad luck, but our room had a moldy stale smell and we developed a persistent cough during the week we stayed in this hotel. We suspect the air conditioner was in bad need of service (i.e., general service/cleaning and change of air filter). Our cough quickly improved once we left this hotel.
7 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 20 mrt 2024
Dear guest,Thank you for sharing your comments with us, taking care of our customers is our priority, therefore we apologize for any inconveniences that occurred during your stay with us, this is not the standard of excellence that we value in offering our guests. Make sure that all your comments have been passed on to the responsible teams, so that situations like these do not happen again.We hope to be able to welcome you soon to Arena Copacabana and reverse the image that our hotel has had.Sincerely,

8/10 – Goed

Angelika

Reisde met familie
Positief: Netheid, personeel en service
great view and very friendly people
2 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 15 mrt 2024
Dear customer,We also want to thank you for your review. It is very gratifying for us to receive this evaluation as it means that we are on the right path to always providing our guests with unique and unforgettable moments.We hope to welcome you soon for even more wonderful moments.Sincerely,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome views from the roof! Great location central on Copacabana beach. Also recommend Xodozin and amoR for meals drinks.
7 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 15 mrt 2024
Dear customer,Thank you very much for choosing our Arena Copacabana as your destination in Rio de Janeiro. Thank you for your review and for sharing your experience with us.Our team will certainly be very happy with your comments. It is very gratifying for all of us to know that we were able to meet your expectations.We hope to see you soon for new unforgettable and wonderful moments.Yours sincerely,

10/10 – Uitstekend

Abner

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff st the pool area needs improvement
5 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 13 mrt 2024
First of all we would like to thank you for choosing the Arena Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely,

10/10 – Uitstekend

maryam

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is nice and excellent location near everything , breakfast is ok , gym is no good!
4 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 13 mrt 2024
Dear Guest, Thank you very much for choosing the Arena Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return and become a regular guest of ours. We look forward to welcoming you back in the future. Yours sincerely,

8/10 – Goed

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
PROS: English speakers, excellent staff at the restaurant, amazing location, great views, comfy beds, safe area CONS: the air conditioning does not reach the beds, it only cools the common room. I was unable to sleep and had to sleep on the couch by the AC. Also the noise from other rooms’ windows and doors is very loud
1 nacht verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 13 mrt 2024
Dear Guest, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Thank you again for your preference, and we look forward to welcoming you back to the Arena Hotel in the near future. Yours Sincerely,

10/10 – Uitstekend

Patrick

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On y a passé un très beau moment. Tout était excellent ! Beau rapport qualité/prix
6 nachten verbleven in maart 2024
Reactie van Vicente Carvalho/Gerente de Operações op 13 mrt 2024
Cher invité, Merci beaucoup d'avoir choisi l'Arena Hotel et d'avoir partagé vos commentaires avec nous. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons que vous reviendrez et deviendrez un de nos clients réguliers. Nous sommes impatients de vous accueillir à nouveau dans le futur. Cordialement,

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were incredibly helpful in every way my girlfriend only spoke Russian and they were very patient with both of us
8 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 13 mrt 2024
Dear Guest, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Thank you again for your preference, and we look forward to welcoming you back to the Arena Hotel in the near future. Yours Sincerely,

10/10 – Uitstekend

Vilma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the most relaxing and accommodating experience ever. So happy I found them for my first out of country experience. Definitely recommend them to everyone. From helping with excursions sign ups and accommodations with early arrivals.
7 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 3 mrt 2024
Dear Guest,Thank you for choosing Arena Hotel and for the feedback about your last stay. We are pleased to know that our products and services made your trip a positive one. We will share your kind words with our employees.

10/10 – Uitstekend

Blanca Estela

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo excelente. Muy buen servicio del personal. Solo que necesitaba una frazada, la tomé del closet y olia muy mal.
2 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 3 mrt 2024
Querido invitado, En nombre de todo nuestro equipo, me gustaría expresarle nuestro agradecimiento por elegir el Hotel Arena y por el tiempo que se tomó para dejarnos sus comentarios. Toda su información es muy valiosa ya que nos ayudará a ofrecer un servicio aún mejor en el futuro. Estaremos totalmente a tu disposición en tu próximo viaje. Atentamente,

10/10 – Uitstekend

Sarah, Rochester

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean , comfortable Located across beach, safe , polite staff. Breakfast had everything you could wish for . Fruit was delicious . I had a sea view suite -excellent, spacious with views to die for . I don’t know what the VIP benefit for this hotel is . When booking it says VIP access but does not say what you get . Perhaps Expedia needs to list the perks - I know it varies . In room - nothing is free . you have to purchase , coffee and water. Hotel exchange rate for USD is very low . Don’t exchange money here
3 nachten verbleven in februari 2024
Reactie van Vicente Carvalho/Gerente de Operações op 23 feb 2024
Dear Guest, First of all we would like to thank you for choosing the Arena Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely,

10/10 – Uitstekend

Silke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir hatten einen super Aufenthalt. Ein Top Zimmer mit seitlichen Meerblick,. Vom Bett aus einen super Blick über die Copacabana. Das Personal hat jederzeit geholfen und war immer super freundlich. Die Dachterrasse mit Blick auf den Zuckerhut und die Cristos Statur ein Traum.
Reactie van Vicente Carvalho/Gerente de Operações op 23 feb 2024
Dear Guest, First of all we would like to thank you for choosing the Arena Hotel as your destination, and for having taken your valuable time to comment your stay with us. We are delighted to know that we were able to exceed your expectations, and that you enjoyed your time spent in our Hotel. We look forward to welcoming you back in the near future. Yours Sincerely,