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'Cleaness is not in Room'

'In this hostel,I'm not even getting my keys, later not even wifi password after asking too , from the very first day room smells terrible the lights were not working, till date I'm adjusted , no cleaning done at all before too and talking about the fan it's too old not giving proper spinning so really hard to survive without daily needs things after paying this much ,I'm using a big white light only they are not that cooperative when you go and try to speak with them...'