Vind je ideale hotel in Santa María Peñoles

'The hotel is a very nice and up to date. The on problem for us was the beds were too small and uncomfortable and there’s a lot of outside noise that you can hear from inside the rooms. Makes it difficult for a goodnight sleep if you are a light sleeper.'

'We chose a queen room because it was rated higher than the king room online. But the room we checked into had a skylight over the front of the wall that led into the hallway so it was so bright in our room all night long and we had to wear eye masks to sleep. The mattress was very firm and uncomfortable, and the bathroom was extremely hot because it's separate from the main room without A/C. There are open windows in the bathroom so we had a cockroach visitor. The next day we asked the staff to...

'Het eten was prima in de bar en het ontbijt ook'

'Very kind and always present ...'

'Un hermoso lugar tranquilo, el personal muy amable, siempre está limpio, estan atentos a los que necesite el huesperd.'

'They change the menu every day. I like the honesty from the staff, We were waiting for in lobby for Us to pick up for a tour and my wife dropped $500 pesos were She was sitting, the next morning the receptionist gave to me.'

'We liked everything about the property. We enjoyed our stay.'

'Let me draw out the positives first: great location in the historical centre, overall very clean and with a certain charm in the public areas. Friendly staff at the reception. But that’s it. The pricy “Junior Suite” with two separate beds turned out to be a kind of corridor '

'Buena ubicación, buenas instalaciones, ambiente y trato por parte del personal. Es de operación 24/7 entonces siempre había alguien atento en recepción. Quizá lo único sería recomendar aire acondicionado, ya que a veces la habitación estaba mucho más caliente que el exterior, con todo y el ventilador operando. Recomiendo la estadía en este hotel. Es mi segunda vez como huésped y para lo que buscaba en calidad-precio fue ideal.'

'Negatief is dat hotels.com aan het hotel niet had doorgegeven dat wij 2 kamers in een boeking hadden gedaan. Zonder problemen bij inchecken wel een tweede kamer gekregen, maar bij het uitchecken wilde het hotel een kamer in rekening brengen terwijl alles vooraf via credit card was betaald. Rumoerig en onrustig hotel door vele groepen die daar verblijven. Duur restaurant. Wel mooi hotel en ideale ligging.'

'I paid for a room with 2 double beds, but received a room with 1 double bed and 1 single bed. When I told this to the reception they first did not want to help me at all, only after a discussion they told me they would change the room the next day. I did not receive any refund or apology for getting a 3 person room while paying for a 4 person room. Furthermore, the view from the windows of the room was a wall.. No sunlight entered the room. Very very bad customer service. Some staff were very...

'The hotel sells day passes to the pool area so it is effectively unusable for hotel guests. Every day there will be more day pass guests than there are lounge chairs and there are always numerous children. The hotel staff also so not enforce the rules of the pool at all. We had to leave the hotel for a ssh because the local children were screaming so loudly and so constantly that we couldn’t even be in our room… let alone the pool area. I asked the staff if they would enforce the rules and they...

'This place is to feel like home, everyone will be always willing to help and try to make your stay as comfortable as possible for you. The staff is friendly, amazingly knowledgeable and very helpful!'

'From the moment we arrived the front desk had our paperwork ready. Check in to under 5 min and then got help to our suite. Very nice suite , very clean ,comfy and all around would book again. '

'Muy céntrica ubicacion,pero concuartos un poco pequeños con tvs de 32 pulgadas!creí que ya no existian'

'Een heerlijke plek om te verblijven. Guillermo en de rest van de staf zijn zeer behulpzaam en vriendelijk. Voor een volgende keer zou ik zonder twijfel hier weer terugkomen!'