Luxe hotels in Santa Rosa Island

'Friendly staff and a nice overall atmosphere. The service was welcoming and made the stay pleasant. However, the shower was very dirty, which was disappointing and took away from the experience. With better attention to cleanliness, this place could be much better. I also wish we had been informed ahead of time about the construction at the beach, as we weren’t able to enjoy it on Saturday and Sunday because of the work being done.'

'The beach was beautiful. It started off with them, putting us in the wrong room overlooking the bay instead of the ocean, which is what I paid for went downstairs to let them be aware of what they had made a mistake in the best that she could do was put me in a room with two full-size bed overlooking the ocean instead the king size bed with the balcony so that did not make me happy. The floor was full of sand. The room did not smell fresh. The refrigerator stunk out of this world and did not...

'Clean rooms '

'Terrible service by the front desk lady and the manager!!!!!! Wrong charges on smoke detectors by $250 … scamming people who stayed there by saying your room smoke detector activated and you have to pay $250 . We were not in the room that time and we have to get video proof from the restaurant where we had dinner on that time and waste our whole last day in the trip !!!! Stay where ever you want other than this scamming resort who don’t have 1% of Hospitality understanding how to take care the...

'The property is gorgeous, however, they could give you more details than they do. For instance, we opened the room with no instruction, no directories, no anything. The electrical outlets in the kitchen mostly did not work. I tried to use the Keurig and ran it through a few times and it was the most disgusting thing I have seen. Thank goodness, I did bring my own Keurig.. If you like a really really hard bed than you would love this one. I could hardly sleep and when I did get up my back was...