Familiehotels in Sarasota

'Overall, this hotel was disappointing because of the customer service. The valet attendants were wonderful friendly, welcoming, and always helpful. Brittany, who worked the evening front desk shift, was also excellent. She was kind, professional, and made us feel valued as guests. Unfortunately, our experience with the morning front desk employee, Gretchen, was the complete opposite. Every interaction with her was unpleasant. I asked where I could get ice because the ice machine wasn't working,...

'Front desk was very helpful! Our first rooms A/C was not working so they were able to get us into another room. The breakfast is NOT worth the money! Don’t spend your money! Also they charge gratuity even though they don’t serve you. There’s only one lady in the bar area that’s rude and ruins it for the rest. Everyone else is great!! Unfortunately I never got her name. I would stay again because of the convenience of the location, drinks are good and overall staff is very nice and helpful.'