Avonturenhotels in Schiereiland Yucatán

'깨끗한 환경과 방 청결상태도 너무 좋았음 비수기라 그런지?3개의 레스토랑만 운영됨. 그 중 이탈리안 레스토랑에서 예약 관리하는직원과 메니저에게 전혀 프로페셔널한 모습을 받지못했음 직원 서비스 교육이 시급해보이는데 매니저부터가 서비스 마인드가 없음…. 코코 카페 디저트 놓는 곳이 오픈형이라..파리랑 벌레들이 날아다님… 그래서 하나도 먹지 못했다 디저트 다양성도 없고 끌리는 게 하나도 없었다…. 점심 뷔페는 메일 똑같진 않지만전체적으로 매일 동일한 메뉴로 제공됨 Breakfast 뷔페는 대체적으로 먹을 게 정말 없음 매우 실망한 건 비치 클럽에서 하루 종일 있을 수가 없음 비치클럽에서 제공되는 음식은 vip만 제공된다며 추가금을 내야함…. 이미 ㅇall-inclusive에 그만큼 돈을 냈는데 추가금을 내고 meal을 먹어야한다는 게 어이가 없어서 호텔로 돌아가서 런치뷔페 먹음.. 비치는 호텔에서 차로 10분도 안 걸리는 거리지만 호텔 앞에 비치가 있었더라면 더 자주 갔을 것...

'Best all inclusive so far!'

'Staff was amazing and friendly, pools were clean, drinks were definitely strong. I’d definitely stay here again.'

'The room, the stuff and the service '

'Secrets The Vine is a beautiful resort with gorgeous pools, amazing ocean views, and one of the best hotel fitness centers I’ve used. We also loved the themed Mexican Night, it was a fun highlight of our trip. We were on our anniversary so they made that special as well with a big sign upon arrival and champagne in the room. I asked for non-alcoholic and that was not provided. The biggest downside was the constant upselling. From the vacation club presentation to spa promotions and other...

'Staff were genuinely sincere and appreciative of guests. Hydrotherapy spa was great except lockers and bathrooms were not well stocked. Restaurants were adequate, you will have to pay for steaks and lobsters. Alcohol was avg, all cocktails tasted the same. At check-in Front desk sold us an upgrade to ocean view room but the floor above was either under renovation or very noisy guests, constant stomping and furniture moving. Noon, night ALL the time! There were bathing suits hanging over...

'Todo muy bueno excelente servicio muy limpio'