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'This is going to sound ridiculous--there are so many awesome things about this place, from the view to the high-tech everything to the fantastically deep bathtub--but as an American on a road trip through Scotland, I was *so excited* to have a real, actual, American-style clothes dryer to do laundry! So many rentals in Europe have those air-fluff washer/dryer combos, or just plain old drying racks for wet clothes, so to have a full-fledged electric dryer was the height of luxury. Silly, I know....

'The property was clean and as expected for a 3 star. Unfortunately we could not communicate with the host the day before checkin and the day of checkin. We escalated the day before with Expedia because the phone numbers did not work. The cell provided on checkin instructions rung someone in UK, he had no clue what I was asking. The land line number never answered. We also sent an email morning of checkin to Sykes cottages, no response. I sent a message using the contact property feature...

'Wonderful stay'

'We spent a wonderful week in an apartment in Lews Castle Stornoway. The apartment was very spacious, light and with high ceilings as befits a castle. Its location was excellent, in extensive grounds and in walking distance of Stornoway. It also had views of the harbour. We could watch ferries and cruise ships come in and out.'