Exterieur

Beoordelingen van Uma Sebatu Villa

3.5 out of 5
Uma Sebatu Villa
Banjar Sebatu, Sebatu, Bali

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 2 van 5 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 5 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 5 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 5 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 5 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hendrik

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for a few days of relaxation!
Amazing natural spot to stay for a couple of days! We enjoyed every bit!
5 nachten verbleven in november 2023

4/10 – Matig

Linda C

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I hope the property owner and management take these comments as constructive criticism. 1. Although the stepping stone pathway may look sweet. The uneveness made walking to room uneasy. 2. Dark wood room and dim lighting made room very depressing. 3. Asked room to be cleaned but on twi occasion it was not done. 4. English breakfast only the eggs were hot, bacon sausage and potato was cold. Asked for butter, was told they only had butter for the chef. Waited 5 minutes for them to bring salt and pepper after asking 3 times. They were also out of a lot of items. Most properties include breakfast in the room fee. This location charged. 5. The bath dresser was missing handles. I found one inside the drawer which I put on myself. After cleaning the mouse poop out of the drawers. 6. The manager dud even say hello or introduce himself when we walked through reception. I believe that with so much competition the standard of service and accommodations would have been better. We ended up checking out early and our new hotel came to pick us up.
10 nachten verbleven in november 2023

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is very picturesque, nestled in amongst working rice fields. It’s remote, which I like. I rented a scooter to access things in the area. Food was quite good. Rooms are a bit dark, though.
3 nachten verbleven in mei 2023
Reactie van wayan op 19 mei 2023
Thank you for your feedback and assessment of our villa. We truly appreciate your input and are delighted to hear that you found the location to be picturesque, surrounded by working rice fields. We understand that the remote nature of the area appealed to you, providing a sense of tranquility and privacy.We also appreciate your positive remark about the food. It's great to know that you enjoyed the culinary offerings during your stay. We take pride in providing quality dining experiences for our guests.Regarding your comment about the rooms being a bit dark, we apologize for any inconvenience caused. We understand that well-lit rooms can enhance the overall experience and ambiance. We assure you that we will take immediate action to address this issue. We will explore different ways to improve the lighting in the rooms to ensure a brighter and more welcoming atmosphere for our guests.Your valuable feedback helps us identify areas for improvement, and we are committed to making our villa even better in the future. We strive to provide our guests with an exceptional experience, and your comments will assist us in achieving that goal.Once again, we appreciate your assessment and thank you for choosing our villa for your stay. We hope to have the opportunity to welcome you back in the future, allowing us to showcase the improvements we have made based on your feedback.regardswayan

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Génial
Accueil très chaleureux, ils ont été à nos petits soins durant tout notre séjour ! La vue sur les rizières est juste magique. Merci pour le cours de cuisine, nous avons hâte de reproduire les recettes en France. Nous recommandons ++++
2 nachten verbleven in oktober 2022
Reactie van Kadek op 26 okt 2022
Dear Génial,Thank you for your good review and we are looking forward to welcoming you back on your next vacation.Best Regards,Kadek

8/10 – Goed

Manuel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
?
1 nacht verbleven in september 2022