Panorama kamer, 1 kingsize bed, uitzicht op haven | Uitzicht op het water

Beoordelingen van Alt Hotel St. John's

3.5 out of 5
Alt Hotel St. John's
125 Water Street, St. John's, NL

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 721 van 964 beoordelingen" "
Gastenscore: 8 - Goed. 172 van 964 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 964 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 964 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 964 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jaime

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van Justin Tobin | Supervisor, Guest Services op 28 apr 2024
Hi there, Jamie!Thank you for kind review. We enjoyed hosting you and truly look forward to your next visit!Kindly,

10/10 – Uitstekend

Dennis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness, staff, Puffins 🤗. All around our favorite place for a little get away.
1 nacht verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 21 apr 2024
Hi there, Dennis!We are so happy to hear that you enjoyed your most recent get-away. We want to thank you for your kind words and assure you that we are always happy to host you. We look forward to your next visit!Kindly,

8/10 – Goed

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleased with this hotel! The only issue was water wasn’t hot enough in shower for some reason?
2 nachten verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 21 apr 2024
Hi there, Dave!Thank you for your kind review. We suggest to reach out to our guest services team whenever you are in the hotel. Our maintenance department would be happy to assist you in reaching a water temperature that you are comfortable with!Kindly,

10/10 – Uitstekend

Candace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff go above and beyond! Friendly and lovely location.. will be back again!
1 nacht verbleven in april 2024
Reactie van Jenna Reynolds. Supervisor, Guest Services op 20 apr 2024
Candace, Thank you so much for your very kind review, very much appreciated. We look forward to your next visit :)

10/10 – Uitstekend

Angus, Sooke

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great place. I love the modern design of the rooms and the high-tech conveniences. The beds are comfortable, and the bathrooms are not skimpy with the towels. The people who work here are the best, thoughtful, attentive, and responsive. I like Alt hotels generally, and this is a really good one!
3 nachten verbleven in april 2024
Reactie van Jenna Reynolds. Supervisor, Guest Services op 18 apr 2024
Hi there, AngusThank you so so much for your extremely kind review! We look forward to your next visit with us!

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small rooms but great downtown location
2 nachten verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Paul!Thank you for your review. We are also in love with our location. We look forward to your next visit.

8/10 – Goed

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was small but cozy. We had a partial view room but it had a lovely view of the harbour. Bed and pillows were so comfortable! Loved the rain shower but the water temperature must be regulated as I could not get the water quite hot enough for me. Nice to have onsite parking but having to pay extra for parking as a customer of the hotel still baffles me.
1 nacht verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Diane!Thank you for your thoughtful review. We are happy to hear that you largely enjoyed your stay and look forward to your next visit.

10/10 – Uitstekend

Jaymie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
These guys are so awesome. I had the WORST flight experience and was delayed two days arriving. When I finally got there, this hotel was helpful, clean, friendly and centrally located. The front desk staff went above and beyond and were so kind, courteous and understanding. I would absolutely stay here again and highly recommend!
3 nachten verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Jaymie!We are so happy to hear that you enjoyed your experience with us! We understand how frustrating complications with airlines can be and we are proud to be a humble oasis for your relaxation. We look forward to your next check-in!

10/10 – Uitstekend

Molly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place!!
1 nacht verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Molly!Thank you for your kind review.

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay. Would definitely choose the Alt again!
1 nacht verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Nicole!Thank you for taking time to share this with us. We are thrilled to hear that you enjoyed your stay and we look forward to welcoming you again!

6/10 – Redelijk

Brandon

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
No where to park
2 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Brandon!Thank you for sharing your concerns with us! Our hotel is proud to have an underground parking garage hosted by Indigo Parking. This includes two levels of underground parking for vehicles smaller than 6'2". Additionally, we have limited over-size parking at the rear of our building!

6/10 – Redelijk

Rebecca

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The rain & wind on the windows/metal structure outside was SUPER loud all night & reception couldn’t offer any solution to the problem - poor design of a building by the sea…!
1 nacht verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 14 apr 2024
Hi there, Rebecca!Thank you for taking time to share this with us. We can see that you stayed during a particularly stormy night. We are so sorry to hear about the disruption to your sleep and encourage you to reach out to our team so we can remedy this before your next visit!

10/10 – Uitstekend

Kelsey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and easy parking
1 nacht verbleven in april 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 3 apr 2024
Thank you so much for your kind review, Kelsey! We hope to see you again soon.

10/10 – Uitstekend

Finn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good rooms and great area. There was a cafe that was kind of expensive but food was good. Would definitely stay there again
3 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for your candid review, Finn! We look forward to welcoming you again.

10/10 – Uitstekend

Jamie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. Would stay again!
1 nacht verbleven in maart 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 31 mrt 2024
Thank you Jamie! We look forward to welcoming you back :)

8/10 – Goed

Lorna

Reisde met partner
The property is great. Nice location with comfortable bed, parking good restaurants options. The only improvement- I would suggest upgrading the TV system. Still using cable with no streaming services seems outdated. It was fine for one night but would be an issue for a longer stay.
1 nacht verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for your well written response, Lorna! We appreciate you taking the time to provide your feedback and look forward to checking you in again soon!

10/10 – Uitstekend

Natasha

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were amazing and very welcoming. The only thing we did not like about our stay was the restaurant. We found it very very pricy for the amount of food and quality. They wanted 85.00 for beer can chicken. We found other restaurants in the area for much cheaper.
5 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for taking time to provide your insights, Natasha! We are glad to hear that you enjoyed your stay and were able to find nearby shops and restaurants that you enjoyed!

10/10 – Uitstekend

Alyssa

Reisde met partner
Positief: Voorzieningen
Really nice !
1 nacht verbleven in maart 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 mrt 2024
And we enjoyed having you, Alyssa!

6/10 – Redelijk

Jenny

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Jordon the staff member is great! Hands down the best customer service
2 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for your review, Jenny! We also adore working with Jordan as she is a fabulous member of our team.

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for your review, Phillip!

8/10 – Goed

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terre restaurant is amazing!!!
1 nacht verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
We are so glad to hear that you enjoyed your time in our hotel and at Terre. Christina!

10/10 – Uitstekend

Robert George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Never slept so good away from home... and the staff was by far the best.
3 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for your candid review, Robert George! We adore our comfy beds too and look forward to your next check-in!

10/10 – Uitstekend

Haley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 31 mrt 2024
Thank you for your review, Haley!

10/10 – Uitstekend

susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a lovely hotel with accommodating, friendly staff. The attached restaurant is absolutely fabulous!
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for your kind review, Susan! We also adore our team-members and restaurant. We are happy to hear that you had a good time and look forward to your next visit.

6/10 – Redelijk

Jarrett

Reisde met partner
Positief: Netheid, personeel en service
Never got much sleep while there. There was a loud noise outside the window that sounded like metal hitting metal for the entire night. I was also surprised she I got there and they didn’t have a fridge in the room or even wine glasses which I common things in most hotel rooms.
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for taking the time to review us, Jarrett! We are so sorry to hear about the poor sleep you had during the stormy night in which you stayed. To maximize your comfort during your next visit, please know that fridges and wine glasses are available upon request. Simply reach out to our team and we will be happy to assist you.

10/10 – Uitstekend

Jen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for your review, Jen!

10/10 – Uitstekend

Agnes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for your review, Agnes!

10/10 – Uitstekend

Caitlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service and experience
1 nacht verbleven in februari 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 31 mrt 2024
Caitlin,Thank you so much for your kind feedback! So glad to hear you had a great experience with us. We look forward to welcoming you back soon! :)

8/10 – Goed

Hugh

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for your kind review, Hugh!

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 31 mrt 2024
Thank you, Jamie!

6/10 – Redelijk

Jason

Reisde met partner
Positief: Netheid, personeel en service
Trying to be too modern, and is to difficult to use room amenities. Condition of bathroom is sub par
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you for taking time to review us, Jason! We take all feedback seriously and into great consideration. We look forward to providing you the utmost service upon your return.

10/10 – Uitstekend

Kelly

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is beautiful! What a great staff!
2 nachten verbleven in februari 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 29 mrt 2024
Thank you so much Kelly for your kind response! :)

10/10 – Uitstekend

Hermel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location. Environnent friendly
1 nacht verbleven in februari 2024
Reactie van Justin Tobin. Supervisor, Guest Services op 1 apr 2024
Thank you so much for your review, Hermel!

10/10 – Uitstekend

Bryan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this property.
3 nachten verbleven in januari 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 29 mrt 2024
Thank you so much! We look forward to welcoming you back :)

10/10 – Uitstekend

Alan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 6 feb 2024
Thank you for your kind response, Alan!

8/10 – Goed

Wendy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are nicely decorated and comfortable. Good location. Not very sound proof. Was woken by other guests throughout the night.
3 nachten verbleven in februari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 6 feb 2024
Thank you for your candid review, Wendy! We strive to maintain a comfortable space for all our guests and apologize for any interruptions to your peaceful enjoyment. This will be taken into consideration for future improvements!

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Get a room with a view, you won’t regret it. The room itself was cozy and comfortable with cool modern features. The lobby and cafe too… I’d give this place a 10/5 if I could.
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 6 feb 2024
Thank you very much, Andrew! We are stoked that you enjoyed your time with us and we hope to see you again in the near future.

8/10 – Goed

Jessica

1 nacht verbleven in februari 2024
Reactie van Jenna Reynolds. Team Lead, Guest Services op 31 mrt 2024
Thank you Jessica! :)

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!!
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 6 feb 2024
Thank you for your kind review, Lori!

10/10 – Uitstekend

Juliana

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved our stay. The bed was so comfortable, everything was clean and modern, and sleek/elegant. Staff were great at check in and out. The rainfall shower was a dream!
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 6 feb 2024
Thank you so much for your kind words, Juliana! We are thrilled that you enjoyed your stay and we look forward to your next check-in!

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your kind review, Megan! We look forward to your next visit.

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
St. John's Getaway
Fabulous hotel right on the harbour. Great location downtown. For the price of the room, you'd think the hotel parking would be included though.
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your kind words, Raymond! We adore our location too. We look forward to seeing you on your next visit!

6/10 – Redelijk

Jerry

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your review, Jerry!

8/10 – Goed

Joan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Totally enjoyed my stay. Great lighting. View is always great. Would love a comfortable chair.
2 nachten verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your feedback, Joan! We appreciated having you and look forward to your next visit!

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent! Would recommend.
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your kind review, Mike! We look forward to seeing you again in the near future.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent place to stay right downtown!
Great service. Very inclusive staff.
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your candid review, Lisa! We adore our team and are so grateful for them and their hard work.

10/10 – Uitstekend

Hilary

1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your kind review, Hilary! We hope to see you again soon.

10/10 – Uitstekend

David

1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your response, David! We hope to welcome you again soon.

10/10 – Uitstekend

Adam

1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your review, Adam! We hope to check you in again soon!

10/10 – Uitstekend

DENIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern,clean wonderful stall. Excellent downtown location. On site parking garage
1 nacht verbleven in januari 2024
Reactie van Justin Tobin. Team Lead, Guest Services op 31 jan 2024
Thank you for your kind review, Denis! We love our location too and find the parking garage to be quite convenient. We look forward to your next visit.