Britannia Hotels-accommodaties in Stratford-upon-Avon

'The room smelt awful someone had clearly been smoking in there, the radiator was broken and stuck on full heat, there were stains on the walls, it was so noisy you can hear everything going on. I woke up at 1:15 and there were mice in the room - disgusting! '

'Fantastic, thank you! '

'Everything was how I expected at the hotel. The staff were very friendly and helpful. I enjoyed my stay.'