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'very nice'

'There was no hot water. We came down to Eugene for a concert and our plan was to get ready at the home before the show. To our dismay, we found out there was no hot water and were forced to use a teakettle for warm water. We were in a rush to get to the show so we didn’t get a chance to reach out to the host immediately but did contact them later. I never heard back about our concerns. We spent nearly $400 for a one night stay And we’re very disappointed at the overall appearance of the home...