Executive Twin kamer, niet-roken, op de hoek (Executive, with Guest Lounge Access) | Luxe beddengoed, een minibar, een kluis op de kamer, een bureau

Beoordelingen van Hotel The Celestine Tokyo Shiba

4 out of 5
Hotel The Celestine Tokyo Shiba
3-23-1 Shiba, Minato-ku, Tokyo, Tokyo-to

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 685 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 1001 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pieter

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
4 nachten verbleven in april 2024
Reactie van Front Office Manager op 23 apr 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in november 2019
Reactie van Front Office Manager op 12 dec 2019
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your rating. We hope to have the chance to welcome you back here when you visit next time to Tokyo. Sincerely, Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super vriendelijk en behulpzaam personeel. Mooie en schone kamers kortom. Top hotel.
6 nachten verbleven in juli 2019
Reactie van Front Office Manager op 26 nov 2019
Thank you very much for staying at The Celestine Tokyo Shiba for your trip to Tokyo and taking your time to write a lovely comment.We are very much looking forward to welcoming you back on your future travel to Tokyo. Sincerely, Front Office Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in mei 2019
Reactie van 宿泊支配人 op 12 mei 2019
この度はホテルザセレスティン東京芝にご宿泊賜り、誠にありがとうございます。次回のご来館をスタッフ一同、心よりお待ち申し上げております。 宿泊支配人

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Front Office Manager op 24 apr 2019
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would like to express our gratitude regarding the very positive rate you gave to us. We are happy to know that you had a pleasant stay with us and were able to fully relax in our facility. It would be a pleasure if we could serve you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

8/10 – Goed

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
*2024 First Impressions* Overall Hotel Rating: ■ General Hotel Appearance: [Rating: ☆☆☆☆ (4.0)] □ Note: Both exterior and interior designs of the hotel is very beautiful. Oozes luxury and comfort. Hotel Lobby looks great, especially with the Hotel Cafe being right across. The lighting of the hotel is alright. Both the Hotel Open Space Guest Living Room and Hotel Breakfast Buffet is fantastic (Would book again for their Breakfast Buffet. Whoever the chef (Or chefs) are. God damn! Thank you for everything!. Unfortunately, due to time, we couldn't do the Hotel Spa, so can't give a quick opinion on it.)) ■ (Superior Queen) Room & Bathroom Appearance: [Rating: ☆☆☆ (3.7)] □ Cleaniness - [Rating: ☆☆☆☆ (4.0)] □ Amenities - [Rating: ☆☆☆ (3.5)] □ Room Size - Note: Small (possibly tight), but doable for 2 people. However, the overall window view, amenities, cleaniness, and daily housekeeping services makes it up. (Great to be in if you are always on the go due to packed itinerary and/or secure luggage purposes. Also to note, no microwaves available in the room.) ■ Quality Management & Housekeeping Service: [Rating: ☆☆☆☆ (4.5)] □ Note: The Lobby Staff and Crew were very friendly and informative. A very special thanks to the Housekeeping Staff for their daily work and service. And also a very special thanks to the Breakfast Chefs, Cooks, and Server Staffs. Thank you guys for taking care of us during our stay! Love from Guam ♡!
8 nachten verbleven in april 2024

10/10 – Uitstekend

Hollyjoy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Front Office Manager op 1 mei 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 – Uitstekend

Mang Che Kathy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and nice place, it’s great to have a free happy hour bar every evening. I will visit the hotel next time.
2 nachten verbleven in februari 2024
Reactie van Front Office Manager op 27 apr 2024
Thank you very much for choosing Hotel The Celestine Tokyo Shiba from among many hotels.We are very glad to hear that you enjoyed your stay at our hotel and we are all relieved to hear your kind words.We are delighted to hear that you enjoyed the complimentary evening beverage service in our guest lounge.We are also pleased to know that the patio offers different plants and views depending on the season and weather, so we hope you will experience a different atmosphere when you stay with us in the future.We look forward to welcoming you again next time.If there is anything we can do to help you, please do not hesitate to contact us.Sincerely,

10/10 – Uitstekend

Enver

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place near subway and convenience stalls
7 nachten verbleven in januari 2024
Reactie van Front Office Manager op 23 apr 2024
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay at Hotel the Celestine Tokyo Shiba was satisfactory for you. As you said, we have easy access to 4 subway stations. We are pleased that you found our public transportation access helpful.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and also for your kind comment. Sincerely,

8/10 – Goed

Alvina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Front Office Manager op 23 apr 2024
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are very happy to receive 4stars from you. We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 – Uitstekend

Alvina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and conveniently located. Our room was pretty small but well equipped. Overall it was a great experience to stay in Celestine.
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 21 apr 2024
First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo.We express our gratitude for the feedback and we are also very pleased that you were impressed with our facilities.We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future.Sincerely,

6/10 – Redelijk

Adam

Reisde met partner
Looks super nice from the lobby, but rooms are tiny and not that nice.
3 nachten verbleven in april 2024
Reactie van Fornt Office Manager op 19 apr 2024
Thank you very much for choosing The Celestine Tokyo Shiba and sharing your experience during your stay at our hotel. We are very sorry to hear that the room you stayed did not meet your expectation. We have several room types and hope the other bigger room suite your expectation. If you have need any assistance about the room, our staffs are happy to solve the issue.Again, we sincerely appreciate your feedback and we look forward to welcoming you to The Celestine Tokyo Shiba again in near future.Sincerely

10/10 – Uitstekend

Stephanie Jennel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My bestfriend and I stayed at this hotel and it’s 10/10. I would recommend this to every and any one! Super friendly staff. It’s convenient to walk to places. It’s so clean. We loved our stay and cannot wait to go back
4 nachten verbleven in april 2024
Reactie van Front Office Manager op 19 apr 2024
Thank you very much for your stay at The Celestine Tokyo Shiba. Firstly may we thank you for the feedback you gave us and we are also very pleased that you were impressed with our atmosphere. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.Sincerly,

10/10 – Uitstekend

Reinaldo, San Francisco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will come back again. Celestine is awesome
6 nachten verbleven in april 2024
Reactie van Front Office Manager op 16 apr 2024
Greetings from Hotel the Celestine Tokyo Shiba. Thank you for having stayed with us, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Hotel the Celestine Tokyo Shiba.Sincerely,

8/10 – Goed

Gemma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good for places on the mita line but a little out of the way. They also had no provision for allergy friendly bedding and gave me one strange pillow and a blanket. I don’t think it was very good value
1 nacht verbleven in april 2024
Reactie van Front Office Manager op 16 apr 2024
Thank you very much for having stayed at the The Celestine Tokyo Shiba. We are very sorry to hear that the pillow and a blanket did not meet your expectation. We are keenly aware that we need to re-examine the issue of not being prepared to accommodate those with feather allergies. Your comments are taken very seriously, and will follow up in order to ensure we provide our guests with a more comfortable stay. Again we sincerely appreciate the comment you gave us. If we may, we look forward to the opportunity of welcoming you back to The Celestine Tokyo Shiba in the near future. Sincerely,

10/10 – Uitstekend

Katerina C

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Front Office Manager op 16 apr 2024
First of all, may we express our gratitude for the rating you gave us.We are dedicating ourselves to providing excellent memory for our guests.Therefore, we are very delighted to see your high rating for us.We are looking forward to welcoming you again in the near future.Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

6/10 – Redelijk

Lee

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great service. Nice lounge on 14th floor. Hotel is a bit dated, needs to be renewed with USB ports etc
2 nachten verbleven in april 2024
Reactie van Front Office Manager op 13 apr 2024
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, apple juice from 7am to 10pm.We also serve free alcohol from 5pm to 8pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. Regarding our facility, we will put more effort to do proper maintenance. We appreciate your suggestion about USB ports. We value your feedback, and we will put it into our consideration for the possible improvement in the future.If your journey brings you back to Tokyo, please visit us again. Once again, thank you very much for you for kind feedback. Sincerely,

6/10 – Redelijk

June

Reisde met partner
Positief: Personeel en service
Staff were excellent. The property seemed a little outdated. Dining was a little further out than expected.
5 nachten verbleven in maart 2024
Reactie van Front Office Manager op 13 apr 2024
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are happy to receive feedbacks from you. We are sorry that our property and dining were not able to meet your expectation.We constantly strive to serve our guests better, soif you have any suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 – Uitstekend

Johann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front Office Manager op 10 apr 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

6/10 – Redelijk

Yang Miney

Reisde met familie
Positief: Voorzieningen
I can only give a 3 on laundry service. There is no laundry service on Sunday. No one told me until I check in. They pick laundry every morning only if you call extension number before 10am. One morning when I call, one staff come to my room and picked up the laundry . Two minutes later another staff come to my room asking my laundry bag. This is a little bit scary because I feels like I gave my laundry to wrong person. The staff here are all very nice. But their
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 7 apr 2024
First of all, thank you very much for having stayed with us. I want to extend my sincerest apologies for the negative experience that you had with our laundry service.We recently chnaged our laundry factory and they are closed on Sundays and holidays. We are sorry for the inconvenience it caused. We also would like to apologize for visiting your room twice for laundry pickup. We are sorry for making you feel scared. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Once again, thank you very much for you for kind feedback. Sincerely,

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful, the staff is sinking and they are always happy to help you... the room was so clean and comfy
4 nachten verbleven in maart 2024
Reactie van Front Office Manager op 4 apr 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest points about your stay. We are very much delighted to hear that nothing disappointed you.We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

10/10 – Uitstekend

Hanghang

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is good there are several train stations nearby. And the staff helped us to send our luggage to the next hotel.
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 2 apr 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 – Uitstekend

Anna

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay, recommended highly!
2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 1 apr 2024
Thank you very much for having stayed at The Celestine Tokyo Shiba and we express our gratitude for the kind feedback.We are delighted that you had a pleasant stay.We hope to welcome you back to The Celestine Tokyo Shiba.

10/10 – Uitstekend

Kevin Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and facilities are good. Staff polite and would definitely recommend
10 nachten verbleven in maart 2024
Reactie van Front Office Manager op 2 apr 2024
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback. We are glad that you liked the cleanliness of our room. Also, we are delighted to hear that our staff left you a good impression!Providing our guests with the best service and the best memories is what we always pursue. Thank you very much for your wonderful comment. If your travels bring you to Tokyo in the future, we hope you stay with us again!Sincerely,

10/10 – Uitstekend

Sara SJ

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조용한 곳에 위치하고, 스탭들이 정말 친절합니다 다만, 지하철역까지의 거리가 애매해 많이 걸어야 했습니다
4 nachten verbleven in maart 2024
Reactie van Front Office Manager op 2 apr 2024
Thank you very much for taking the time to review your stay with us at Hotel the Celestine Tokyo Shiba.We appreciate the positive comments about our hotel staff and being friendly.On the other hand, regarding to your comment about the location, we are very sorry to hear that it inconvenienced you. Although you need to walk 5 to 7 minutes, we have access to 4 subway stations. We hope it helped during your stay here. If we may, we look forward to the opportunity to welcome you back to Celestine Hotel in the near future.Sincerely,

8/10 – Goed

CHIE

1 nacht verbleven in maart 2024
Reactie van 宿泊支配人 op 1 apr 2024
この度は、ホテル ザ セレスティン東京芝にご宿泊いただき、また高い評価をいただきまして誠にありがとうございます。またのお越しを心よりお待ち申し上げております。

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super helpful and accommodating, location was near a number of train stations within walking distance and the room itself was very clean and comfortable
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 26 mrt 2024
First of all, we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We were happy to assist you during your stay. As you mentioned we have a good transportation access, since we have 45 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely,

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location and value.
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 26 mrt 2024
Thank you very much for having stayed at the Hotel the Celestine Tokyo Shiba and we express our gratitude for the feedback you gave us.The Celestine Tokyo Shiba is well located near the Tokyo Tower and in the heart of metropolitan area where historic attractions and sightseeing spots around.We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.

10/10 – Uitstekend

Chee Weng

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet area, very friendly staff. Room was very spacious for my family and will stay here next time
7 nachten verbleven in maart 2024
Reactie van Front Office Manager op 15 mrt 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 – Uitstekend

RIKIYA

2 nachten verbleven in maart 2024
Reactie van 宿泊支配人 op 4 apr 2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 – Uitstekend

Andrew

Reisde met partner
What a fantastic hotel… great location and amazing staff who went out of their way for us at every opportunity The room was smaller than we expected but was not an issue but perfect for what we needed with great amenities Overall a lovely hotel 😻
4 nachten verbleven in februari 2024
Reactie van Front Office Manager op 10 mrt 2024
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay here was satisfactory for you. As for location, we have easy access to 4 subway stations. We are pleased that you found our access helpful.Also, we were delighted to read your comment about the amenities. As you mentioned, convenient amenities are set in every room.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Celestine Hotel and also for your kind comment. Sincerely,

10/10 – Uitstekend

Marinor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very clean, modern looking and great staff. The rooms are very clean, quiet and great amenities. They provide free pajamas and slippers for the guests!
2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 10 mrt 2024
Firstly, we would like to express our gratitude for having stayed with us. All of the staff including myself are very glad to have your pleasant comment. Especially it is very gratifying to read that it seems you liked our staff and amenities.We will always strive to provide our guests with the best service. Hoping to see you in the near future, we thank you again for the positive review. Sincerely,

8/10 – Goed

Autumn

Good
5 nachten verbleven in maart 2024
Reactie van Front Office Manager op 10 mrt 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the high rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 – Uitstekend

Armando, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoy the bird sounds in the morning, and the always attentive staff.
6 nachten verbleven in februari 2024
Reactie van Front Office Manager op 5 mrt 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 – Uitstekend

Colin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a good place to stay and good prices for Tokyo. You cannot go wrong !
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 1 mrt 2024
Thank you for choosing Hotel The Celestine Tokyo Shiba and sharing your comments.We are very glad to know that you liked staying with us.We hope to welcome you back again.Hotel The Celestine Tokyo Shiba

10/10 – Uitstekend

tiahna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is very clean and smells so good. Staff was kind, helpful and willing to answer all my questions. Didn’t have time to check out any of their extra amenities. Only a 5 min walk to the train station which was great
4 nachten verbleven in januari 2024
Reactie van Front Office Manager op 19 feb 2024
Thank you very much for staying at The Celestine Tokyo Shiba during your recent trip to Tokyo and taking your time to write a lovely comment. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were satisfied with the hotel. We are very much looking forward to welcoming you back on your future travels to Tokyo.Sincerely,

10/10 – Uitstekend

MOE

1 nacht verbleven in februari 2024
Reactie van 宿泊支配人 op 21 mrt 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またご滞在につきまして高い評価をいただけましたこと、心から御礼申し上げます。この度のご滞在がご期待に添えましたことをスタッフ一同安堵しております。今後も皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、努めて参ります。またお目にかかれます日を心よりお待ち申し上げております。

8/10 – Goed

RIYO

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ビジネス利用の為、特に観光はしませんでしたので周辺施設は不明です。
1 nacht verbleven in januari 2024
Reactie van 宿泊支配人 op 7 feb 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またお忙しい中、ご感想も頂戴し重ねて御礼申し上げます。今後とも都心でのご予定の拠点として、ホテル ザ セレスティン東京芝をご利用いただきますよう宜しくお願い申し上げます。

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient from Haneda Airport and close to subway for a Tokyo adventure. Super comfortable and clean. The staff was excellent!
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 6 feb 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest rating about your stay. We are very much delighted to hear that there was nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 – Goed

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very nice stay at this hotel for a solo trip to Japan. It’s a great location with only a 5 min walk (2 mins if you’re a New Yorker) to the Shibakoen subway station and also easily walkable to the Mita station (~ 8-10 mins). My room didn’t have a view of Tokyo Tower but it’s a lovely 15 min stroll to that landmark which is super helpful if you are ever lost (just look for the Tower and you know you’re close). I booked the moderate queen room which felt a bit tight upon arrival but it’s apparently on par with room sizes in the area. It’s smartly designed so even if you are traveling with a suitcase, carry on and additional medium to large size bag, you’ll have the space you need. Amenities were great with complimentary snacks and (nonalcoholic) drinks served daily in the lounge next to the patio area. I took one star away because the wifi was quite weak in my room and floor but the lobby wifi however was flawless. A big highlight was the on-site dining offerings with very reasonable prices for breakfast lunch and dinner. All the staff were excellent and also the showers and toilets were great! Bed and bedding was very very comfy and the room temps were perfect. Great sunlight in the room and black out curtains that work wonderfully for a quiet and restful sleep. Would recommend as a top option for travelers staying in the Tokyo area.
Reactie van Front Office Manager op 3 feb 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from you gave us a lot of encouragement.You mentioned so many good things of our hotel. We hope you made wonderful memories here.Regarding to the bad Wifi connection, we would like to apologize for the inconvenience. We knew there were some comments about the negative experience regarding to the Wifi, therefore we are preparing free rental router to prevent bad Wifi experience. Please tell us if it happens again next time, and we appreciate your constructive comments.Once again, we appreciate your detailed review of your recent stay with us. We look forward to welcoming you again. Sincerely,

10/10 – Uitstekend

Atsuhisa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
3 nachten verbleven in januari 2024
Reactie van Front Office Manager op 3 feb 2024
Thank you for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo. We are very glad to hear that our staff left you a good impression!Providing our guests with the best service and the best memories is what we always pursue. Again, we value your feedback, which will assist us improving the need of our guests. We look forward to welcoming you again in the near future.Sincerely,

6/10 – Redelijk

MUTSUMI

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
朝食が充実していて良かったです ラウンジが無料で利用できて便利でした
2 nachten verbleven in januari 2024
Reactie van ホテル ザ セレスティン東京芝 宿泊支配人 op 29 jan 2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。ご朝食ならびにラウンジでお時間をお楽しみいただけましたご様子、大変嬉しく拝読いたしました。ラウンジでの無料ドリンク、スナックサービスはコロナ禍が落ち着き、再開いたしました。このようにお客様のご意見を直接お聞きすることができ、大変嬉しく存じます。次回も都心でのご予定の拠点として、ホテル ザ セレスティン東京芝へお迎えできますことをホテルスタッフ一同お待ち申し上げております。

10/10 – Uitstekend

Kazumi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
色々と素晴らしく関心しました
2 nachten verbleven in januari 2024
Reactie van ホテル ザ セレスティン東京芝 宿泊支配人 op 28 jan 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜りましたこと、またクチコミに高い評価を賜りましたことに心より御礼申し上げます。 この度のご滞在がご期待に添えましたことを、大変光栄に存じます。クチコミの内容、大変嬉しく拝読させていただきました。お客様からの温かいお言葉が、私共の日々の励みでございます。 次回もホテル ザ セレスティン東京芝へお迎えできますことをホテルスタッフ一同お待ち申し上げております。

10/10 – Uitstekend

roger

1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 28 jan 2024
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating. We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future.Sincerely,

10/10 – Uitstekend

AMIT

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super nice and friendly hotel
6 nachten verbleven in januari 2024
Reactie van Front Office Manager. op 21 jan 2024
We would like to warmly thank you for having stayed at The Celestine Tokyo Shiba. We also appreciate your feedback and kind rating.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 19 jan 2024
Thank you very much for your stay at The Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to The Celestine Tokyo Shiba again in near future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Front Office Manager op 20 jan 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our customers are our encouragement every day. If there is an opportunity, we would like you to visit us again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 – Uitstekend

Soun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Front Office Manager op 18 jan 2024
We would like to warmly thank you for having stayed at The Celestine Tokyo Shiba. We also appreciate your feedback and kind rating.Sincerely,

8/10 – Goed

M

2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 20 jan 2024
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future.Sincerely,

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from the room was incredible. I love the location of the hotel and it is easy to transport to different areas of Tokyo from the hotel.
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 19 jan 2024
First of all, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with nice comment. We are very delighted that you enjoyed your stay here at Hotel the Celestine Tokyo Shiba. Celestine Hotel has rooms from 14th floor to 17th floor, so if you like high floor and view from high floor, Hotel The Celestine Tokyo Shiba might be a wonderful choice. Also as you commented, we have good public transport access because there are 4 subway stations and 5 subway lines you can use. Again, we would like to express our gratitude for having stayed with us and leaving us a good comment. We would like to welcome you again in the near future. Sincerely,