8/10
We got lost at check-in due to not quite understanding that we were staying in the Richmond tower. The food options were very expensive ($25 for a breakfast sandwich) but the overall experience of our stay was great. We enjoyed the pool for several hours and even ordered some drinks to be delivered. It was quite loud during the night on Friday (lots of people coming back from the bar at 3am) but it was relatively quiet on Saturday night. Check out was a mess. The elevators weren't working so the wait time was ridiculous. Due to this, we decided we wanted to take the stairs down. A housekeeper directed us to take the service stairs resulting in setting off fire alarms, getting extremely lost, and ending up in the kitchen area but thankfully the staff understood and directed us to where we should go. It was a hectic and chaotic ending to an otherwise good weekend. I felt like I had run a marathon after finally getting into my vehicle after waiting 30 minutes for the valet. The hotel is beautiful otherwise and we loved using the PATH to the Eaton Center that was attached.
Robin
2 nachten verbleven in juli 2025