Vind je ideale hotel in Universal City

'Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.'

'Nice clean hotel, friendly staff, extensive breakfast. Great that it is a green hotel. That they take the environment into account and separate the waste. Safe the planet. Excellently located hotel for a good price.'

'It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.'

'Super friendly and helpful'

'Good'

'The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.'

'Room was okay, seemed to be occupied by extended stay. Mistakenly booked smoking king (which there was a notation of additional 200 deposit) asked to change to king non smoking was informed that would be an upcharge so had to go to double queen non smoking. Asked about ice machines and was informed non were working. Breakfast was minimal. An ok stay but will not book again.'

'Everything was great'

'It's alright for quick stay'

'Great place to stay'

'Nice hotel at the right location of San Antonio. Just a few minutes from the river walk and a few steps from the Alamo. Nice and clean rooms. Breakfast is good if you want breakfast burritos. The bar (all say happy hour) was a bit boring. Staff was friendly. The valet was pretty expensive, but that's the same at all hotels.'

'The management went out of their way to make us more comfortable, once it was Available,in the same day, for my husband and his disabilities. Moved us from the 2nd floor to the first. The staff was friendly and always willing to give a supply if needed. A friendly and helpful environment.'

'I was pretty disappointed in the cleanliness of the room and lack of staff. Breakfast was limited and very little. When i needed fresh towels or assistance from the front desk I would have to go down and get the items and still had to wait for a staff member to show up. It was definitely a convenient location for what we were there for. Would suggest updating the furniture and having an outside cleaning crew to do a thorough cleaning. Thank you'

'Room is not clea'

'The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good'

'Staff was not helpful didn't like the location...'

'Great place, friendly staff'

'The staff was very helpful and nice. The room was clean and what my family needed. The food was ok. My son enjoyed the pool.'