Hotels met restaurant in Unterbilk

"Goed ontbijt en werd netjes optijd bijgevuld alleen was tijdens ons verblijf bijna iedereen die rond de zelfde tijd gingen ontbijten en dan zijn er te weinig plekken dus werden we over neergezet om te ontbijten. Het hotel zat ook helemaal vol dus kan het begrijpen dat het dan ook lastig is voor iedereen een plek te hebben. "

"Mooi hotel, prijzig maar de moeite waard. Personeel zeer vriendelijk en behulpzaam. Bij inchecken was er een computerstoring waardoor de wachtrij wel lang werd, dit werd gecompenseerd met een lekker drankje en de mogelijkheid om de koffers bewaakt achter te laten zodat je al wel even de stad in kon. Heerlijk fles wijn en bloemen op de kamer vanwege de VIP silver status! Kerst is goed begonnen! "

"Ontvangst was hartelijk. Personeel vriendelijk en behulpzaam. Mooie kamer. Ligging van het hotel t.o.v. Neuss perfect. Openbaar vervoer naar Düsseldorf voor de deur. Alles prima in orde."

"Ja kamer was wel schoon toilet erg laag maar voor de rest netjes "

"Fijn dichtbij de luchthaven "

"Prima hotel voor kort verblijf, goed gelegen op loopafstand van het Hauptbahnhof. In de Japanse wijk met leuke horeca in de buurt. "

"There is a lot of road construction around the hotel which means that I heard every sound all morning. That also meant that it took me 45 mins to find the parking of the hotel, when I booked I received a message that access to the parking is free due to road construction. Apparently the hotel meant that you can still use the parking, however the wording sounded like they meant its free as in no fee. Anyway, I discussed this with the staff and the guy who handled my complaint was extremely rude and even made a joke about me not wanting to pay the fee. He told me I had to call Expedia but Expedia told me I had to discuss it with the hotel which meant nobody helped. The whole visit he just gave dirty looks, no hello no nothing. Not very 4 star hotel service of him. My bedsheets had hairs on them and the whole room was extremely dusty as if it was an unused or just unclean room. I literally saw dust flying when I put down my stuff. The sink had some very weird mold on it so I didn't drink water from it. Very noisy hotel and the parking is so small that every car had to try 3-5 times to get out. I can imagine that it's a decent hotel for a worktrip but the whole experience for our little sistertrip was a 3/10. Highly would NOT recommend. And in case the hotel will respond: a 4 star hotel should handle confusion calmy and with a certain amount of service. This guy was so rude that I also got rude because I honestly couldn't believe the audacity. "

"Perfect location next to the airport"

"Keurig en vriendelijk personeel "