ALH Group-accommodaties in Waterloo

"Dichtbij de haven, mooi uitzicht op het dak."

"Clean. Big room. Shuttlebus to airport, Frendly staff. Perfect for an overnight stay between flights."

"Wij hebben een fantastisch verblijf gehad in dit hotel.de mooie en goed uitgeruste kamer verraste ons. Wat een prachtig uitzicht en wat een fijn bed. Van het hotel een fles bubbels gekregen. Heerlijk gegeten in het restaurant en gebruik gemaakt van een aanbieding. Uitstekende kwaliteit, heerlijk. De ligging van het hotel is ook prima en makkelijk met het openbaar vervoer naar het centrum. Parkeren in garage, erg makkelijk. Personeel uitstekend."

"Zeer modern ingericht super schoon een zeer vriendelijk personeel. Het eten op de kamer was ook zeer lekker."

"Everything helped us to have a nice relaxing evening and getting ready to board in the morning Rooms were 👌"

"I was expecting something different when I booked a hotel with 4,5 stars. It's that definitely not worth that many. The lobby and restaurant are stunning, but the rooms are definitely out-dated and not worth 4,5 stars. The furniture is extremely old and some have locks, which is weird since I'd like to use the furniture in my room? The bathroom was also very old and out-dated. Our conditioner was empty after 1 shower (we were 3 people, 1 person used the conditioner). We were so kind and practical to write 'Empty' on a piece of paper and stuck it in the holder of the conditioner so housekeeping would notice. They ignored or didn't see it TWICE. I mean can we make it any easier for you? Do have to mention that I loved the staff at the reception, they really saved our stay with their kindness and helpfulness. We went down to ask for more conditioner (and by that point also body wash) and they had housekeeping bring us replacements for all the products (5 different in total). But housekeeping did not replace them during our stay, they just left the new ones in the bathroom where we had put them and left the old ones, empty ones, in their holders. Otherwise we did always get towels and the beds were made properly. Overall an okay experience, if you're used to a 4,5 star hotel being luxurious though, I'd recommend you go somewhere else since this is more of a 3 star hotel in my opinion as a frequent traveller. "

"Great hotel to explore the city. Stayed in family room which was clean and spacious."

"hotel is in a prime location, with good views of harbour bridge and opera house. Rooms are very spacious and comfortably furnished. the hotel is definitely worth repeating. was an unforgettable experience!"

"Room could do with a good make over . Very old, damaged and even not that clean overall. Bed was comfy. Also not much going on in the area. "