Zoek naar B&B in West Point

'Dear Expedia Support, I am writing to formally request a refund regarding a recent booking that did not meet the agreed standards and was significantly misrepresented. Upon arrival, we were informed that the room we had originally booked was unavailable. Instead, we were offered a different room at a reduced price (from $160 to $135). However, this replacement room was of substantially lower quality and did not match the listing we selected at the time of booking. The conditions of the room...

'Staff is excellent. Breakfast was served with very fancy table settings (correct for the mansion). Property is super clean. Downside is location, which is just on the edge of the historic district.'

'I enjoyed my stay, however the breakfast portion was very small even for a petite person like myself, I was still very hungry after breakfast. There was a cleaning issue with the bathroom that was overlooked by the cleaning staff that I alerted the owners to that will hopefully be fixed for future visitors. The house is great and very clean overall. The owners are very nice.'

'What a grand experience! The house was beautiful! Annette was our host, she made us feel right at home. The breakfast was delicious! Location was perfect for visiting the local distilleries! We will be back….'

'The house is absolutely stunning! Pat the owner goes out of her way to make sure your stay is as wonderful as possible. She has everything for you toiletries, beverages, snacks, etc. She takes special orders for breakfast, which is amazing when traveling with picky eaters. '