Exclusive Penthouse | Terrace/patio
Check availability

Reviews of Residence Massou Bastos Golf

4 out of 5
Residence Massou Bastos Golf
Bastos Rond Point du Palais Présidentiel, Yaoundé, Central

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Samuel

Travelled with family and small children
Liked: Cleanliness
The pool would have been nice, except that it's still being built. The spa would have been nice, except that it was broken. The wifi would have been nice. But it took them 3 days to finally get us a wifi code, after us asking repeatedly. When we got it, the connection was slower than dial-up in the 90's. The air conditioning was nice, but we were asked to turn it off every time we left the property to save on electricity which meant coming back to a hot apartment, and when the city power went out their back-up generator couldn't run the AC as well. There's no restaurant anywhere within walking distance. If you have your own car, you will be fine for food. The apartment was clean, spacious, and in a safe location. The cleaning staff may come in and rearrange your stuff while you're out looking for food, though. It took us hours to find all our stuff again. But we're a family of 6, so others might have a different experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nina, Los Gatos

Liked: Cleanliness

10/10 Excellent

Nina, Los Gatos

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is our 4th stay in the last year at this luxurious apartment. One word that best describes our experiences at this incredible gated facility is “EXCEPTIONAL.” The rooms at Massou were modern and very spacious. The hotel overlooks a nature forest with green trees and a beautiful park. From the rooftop, you can enjoy sounds of nature while enjoying morning breakfast. It also has onsite 24/7 security. On arrival, we were received by the amazing help staff who served us fresh natural juices and assisted with our luggage. A highlight of our last trip this November, 2023 was to see many professional international soccer players at the facility. Customer service was great and to have laundry machines, in-room Air conditioners, free Wifi, steady electricity and water flow, a fully stocked kitchen with a gas cooker, fridge and microwave in a spacious 3 bedroom unit made our visit wonderful. I’ve stayed at many top hotels in Cameroon. Maison Massou in Bastos, Yaounde, is the only one I've experienced that provides the best luxury value for money without compromising quality and security. A total surprise and delight! This experience also explains why we are repeat customers.
Response from David on 13 Dec 2023
Chère Nina,Résidence MASSOU vous remercie infiniment pour avoir pris le temps de partager votre expérience avec la communauté.Merci pour vos paroles aimables qui vont nous encourager à redoubler d'énergie afin de mieux répondre aux attentes de nos invités.Merci surtout pour votre fidélité, et au plaisir de vous revoir.

10/10 Excellent

Marielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Emplacement magnifique face à la verdure du Parc Vita, personnel chaleureux, service et propreté impeccables, meubles, literie et équipements de qualité. Prestations exceptionnelles pour la ville de Yaoundé. Bravo et garder le cap.
Stayed 1 night in Sep 2022
Response from David on 5 Oct 2022
Merci pour vos chaleureux encouragements.Tout le staff y tire la motivation pour contribuer à rendre vos séjours à la Résidence MASSOU des plus agréables.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well-equipped apartment in Bastos area of Yaoundé. We used if for a very short family get-away and were very pleased. Very nice view from the patio of the forest. Our kids loved the apartment and there were some nice family activities in the area (swimming pool at another hotel, walking trail and sports area with a playground, good restaurants). We would stay there again!
Stayed 1 night in Oct 2019
Response from David on 27 Oct 2019
Rachel, la Residence Massou et son staff vous remercient pour votre feedback. Nous sommes heureux d'avoir répondu à vos attentes durant votre séjour. Nous tacherons de maintenir nos prestations au sommet, afin de mériter votre confiance.