Luxe hotels in Zuid-Londen

'I booked a 3 nights stay at Shangri-La The Shard for my fiancée and a friend including free breakfast as silver-tier benefit. On check-in, the hotel first claimed that free breakfast was not a silver benefit. When I emailed them the proof it was, the hotel then said it was only valid for the account holder. When I explained this is our household account, they said the error was on the booking website. They said to fully understand and regret the situation but could give only 1 day breakfast...

'While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent.'

'Schitterend uitzicht over Thames en gelegen naast de Lonodon Eye'

'Kamers waren brandschoon! Uitstekend warm onthaal, telkens bij binnenkomen een vriendelijke goededag. In hartje London is het ook heerlijk rustig slapen, we komen zeker terug!'

'Having a cinema with the lastest release was incredible. Also free water and sparkling water available at all times. Lots of space in the room, especially for a city hotel. Large bathroom with excellent shower. Very friendly staff. Super nice location.'

'Kind staff, good proper rooms and good feeling '

'Overall a good stay but state of bathroom was disappointing and request to fix foul smell coming from shower not responded to'