'Upon entering the room, we discovered mold throughout the room. Despite bringing this issue to management’s attention, we were not permitted to change rooms, leaving us with no reasonable alternative but to remain in unacceptable accommodations.
Additionally, virtually none of the amenities or services advertised in my reservation were available. The hotel appeared to be completely understaffed, with only one employee present on the day of check-in. I did not see another hotel employee...
'Upon entering the room, we discovered mold throughout the room. Despite bringing this issue to management’s attention, we were not permitted to change rooms, leaving us with no reasonable alternative but to remain in unacceptable accommodations.
Additionally, virtually none of the amenities or services advertised in my reservation were available. The hotel appeared to be completely understaffed, with only one employee present on the day of check-in. I did not see another hotel employee...
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