We stayed for 6 nights at the Akumal Beach and Wellness resort, and we did not want to leave. We are a family of four with kids aged 9 & 7.
The staff on site is very friendly and very helpful. All staff attended us friendly and courteously.
The rooms all have a beautiful ocean view. They have great beds and the rooms are very spacious with a jacuzzi on the balcony. Our room had no disturbing noises and we really had a great rest. The only improvement to the rooms was that the bathrooms is part of the room and there is no privacy from the rest of the family.
The food at the buffet was great, for us the best dining option. The restaurants don't make reservations, which works great, when we used the restaurants we hardly had to wait.
The grounds are very beautifully kept and there are places that are very quiet and parts that are more lively. The whole resort gives a serene sense though and it is not noisy.
We understand the hotel will be making the option to join two rooms to have a family room, which would be a great addition.
Very close to the hotel you can snorkel in Acumal Bay and see big sea turtles in the wild and rays. A magnificent experience!
There are issues with seagrass, it gives off an unpleasant smell, the hotel does everything to reduce the impact; when we were there we counted about 30 people working tirelessly to remove this natural product.
