Kies je hotel in Davidson County

'House keeping older Hispanic lady. Excellent cleaning and details to room. Mataniece still has not replaced t.v. in room. They saw screen is black on 1 side. Needs to be replaced.'

'The hotel is dated and dark and needs upkeep. I paid for a king-size room, but the internet connection didn't work there, so I had to be moved to a double, which was just as dark, with torn carpet and broken lampshades. The internet connection did work there, but the TV stopped working after a while. The following day, I was offered to move to other rooms, each with different problems of their own: loud air conditioning, and no internet connection again (even though it was an "upgrade"). I...

'They switched to a TV cable network hard for old people to get their channels. Phone in room did not work unable to call the desk. Had to wait 15 minutes before someone s howed up at the desk.'

'I’ve never stayed at a bare bone extended stay hotel. Didn’t really understand that this is what it was. But it was clean and the general manager, Nicole, handle everything with the utmost professionalism! She was very friendly and helpful and made us feel welcome!! Wood springs would be very fortunate to have more managers like Nicole!'

'The hotel is located in a between downtown area with a lot of restaurants in walking distance to choice from. When we arrived valet was awesome and the hotel lobby was beautiful. They did have to change our room due to some small issues that were addressed immediately. The recreation area was so nice and the kids had so much bowling. We ate at Mellow Mushroom which was about 3 blocks up and it was worth every bite 10/10'

'We had a great stay'

'I was travelling with a pet for a one-night stay. I booked through Expedia. The listing stated that the hotel was pet friendly, but did not state that there was an additional $25.00 pet fee per night. I found this out from the clerk who checked me in. I was not happy about that, but I paid it. The grounds were not great for pets. There was not much grassy area for pet bathroom breaks and no bags available to pick up pet waste. The side entrance nearest to my room did not open with the key card,...

'I would definitely stay here again. There was plenty to choose from at the breakfast station. Nice location also.'

'The pool was closed. This was very disappointing bc it was the main reason we booked. The staff was friendly but he didn't know when the pool would be opened up. Standing near the pool door you could smell stinky water.'

'Fine option for the price, although the road in and approach to the hotel suggests a lesser experience. I’d stay again but wouldn’t recommend it to most people I know.'

'Clean linens, but there was still hair in the shower, the jacuzzi felt like you were going to fall through it when you were standing in the shower, and the external part of the jacuzzi where it covers the motor was falling off of the tub/wall. The shower wall (plaster) was falling apart, and it was questionable as to if we would find used needles on the carpet based off of the feel of the hotel. Anywhere we went, we were eyed like we were going to get mugged, and we weren't even dressed fancy.'

'Stayed here before so was not expecting to have negative experience, however this stay was different. Upon arrival I was added to the wrong room type. My key cards constantly stopped working each day leaving and my room was not cleaned even upon asking staff and a housekeeper. Customer service was also not great upon voicing concerns staff made me feel like they had no knowledge of what went wrong no accountability and made me feel like it was something i did wrong. Won't return'

'We stayed here for 2 nights in a comfortable suite. The property was very pleasant, as were the staff. Parking was easy and safe. Strange that a hotel of this class doesn't have a bar or restaurant though. I know they offer a glass of wine in the evening, but having to walk 10 minutes to find somewhere to go for a nightcap we found unusual. Feels more like a wedding venue than a full-service hotel. Breakfast was very good.'

'The rear door from the parking lot was locked open providing no security. The pool was unfilled in mid-June, the cover was ripped and the leaves and debris filling it was a mosquito invested green swamp. The staff was great but the owner/management needs to make maintenance and security a priority. I wouldn't have stayed if I knew the pool and door were inoperable. The staff and ease of access to the highway are this locations redeeming qualities.'

'The Pool was Green and closed. The Bathroom next to the breakfast area was broken and closed. There was no coffee pots or coffee in the rooms. The bathroom door in the room could not be closed due to misalignment. The breakfast was out of items basic items for days. You could get cereal or waffles which one waffle machine wasn’t working. There was no complementary. Coffee after 10:00 am. If they ran out of coffee during the two hour breakfast time, you were just out of luck and had to walk to...

'The staff was great! The property on the other hand seemed as it wasn’t kept up.'

'Excellent stay'

'The staff was extremely friendly and helpful.'

'Our room was very clean. The halls had a mildew smell. The pool was not open, which was not an issue for us, but a lot of other guests were pretty upset about that. It’s in a great location that’s under construction, so my thought is that the current hotel will be updated soon.'