Kies je hotel in San Andrés y Providencia

'No hot water / chairs at swimming pool so old that you can’t comfortably sit on them / rude staff / made agreement to reimburse the last 3 days of our trip but now management of the hotel does not return the money corresponding to those nights , although we checked out 3 days earlier as compared to the original reservation '

'Total bait and switch. Booked months in advance only to arrive and find the main infinity pool closed and wrapped in ‘PELIGRO’ tape. No notice was given. Beyond the construction, the service is non-existent. You have to beg for basic bottled water and minibar refills in an ‘all-inclusive’ resort. Staff is hostile and dismissive. Avoid this place until they learn the basics of hospitality.'

'No elevators and bad customer service'

'Pictures of the rooms are not as they appear in person '

'Me parece ser o melhor hotel da ilha. O quarto maior é muito bom. Espaçoso. Senti falta de algumas cortesias mais específicas (água diariamente, por exemplo, e abertura de cama à tarde). Mas nada que prejudique. Café da manhã de qualidade. Tem certa variedade. Ótimas frutas. O atendimento, como em toda a Colômbia, é “curioso”. Em geral, as pessoas não são nada simpáticas. No hotel, 30% era simpático. Os demais, quase nada - mas, repito, me parece algo do país (o que é uma pena, em se tratando...

'La atencion del personal muy buena'

'This is off the beaten path. The island is small so no need to be at the city center where it's loud and nonstop craziness. The place is quite. Book room number 203 and you'll have access to the pool from your sliding glass door. Great breakfast and helpful staff. When I return this is where I will stay. '

'It doesn’t loock as the photos shows it, There was a cockroach, no hot water,stained towels, some of the employees don’t even say hello. All things considered, that hotel isn't worth the money you pay for it.'

'This place exceeds expectations with service. I would stay here again.'

'De hotel keten Sol heeft meerder hotel in San Andrés en Providencia, waarbij dit zeker niet de beste is. Al hoewel het schoon is, is het allemaal wat verouderd. De airconditioning liet zich niet instellen waardoor het veel te koud op de kamer was. Stopcontacten zijn moeilijk te vinden voor het opladen van telefoons e.d. Ontbijtbuffet wat prima in orde met goed eten. Vriendelijk personeel.'

'I don't like food.'

'El internet malisimo, la cafeteria sin aire acondicionado, la comida sin sabor , el personal de la recepcion no da soluciones. Super groseros para la reservacion del restaurante , en el aeropuerto disque incluyen el transporte nunca me dieron solucion y no llegaron por mo. Insatisfecho de decameron san luis'

'Good pool, scuba diving clases available, the breakfast is included however is Really basic so you might go out a get something else to eat'

'Our stay in San Andrés was absolutely amazing! The hotel exceeded our expectations in every way. The staff was welcoming, attentive, and always willing to help with a smile. The rooms were clean, comfortable, and had a beautiful island atmosphere that made the trip even more relaxing. The location was perfect — close to the beach, restaurants, and local attractions, while still feeling peaceful and safe. The breakfast was absolutely delicious every morning, with great variety and fresh options...