Spahotels in Bronx

'Rooms had bugs, the AC was not working on arrival at 10pm on 90*+ day. Promptly checked out and went to another property close by. As guests were departing the fire alarm went off. On the front end of travel the front desk checked in our guests who were delayed due to flight cancellations. This prepaid non cancel stay was partially refunded. Would not recommend, however staff did try to help.'

'Staff was the most attentive in response time to any request, no matter small or big. Loved the daily clean room routine, bath products were awesome. Location very convenient to travel to any destination in the area.'

'The walls are paper thin, we heard every door slam shut, people in the hallways, very hard time sleeping. Housekeeping came at 9:30 am, I answered the door and the lady saw that i was half asleep and kind of walked away. Security knocked on our door to let us know if we didn’t want to be bothered, have the sign up of do not disturb. I was confused because we literally checked in the night before and didn’t expect housekeeping to come already. I also did not say one word to the housekeeping lady...

'Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended.'

'Had a good stay for 2 days. Toilet in the room is amazing. Breakfast buffet was below standard and breakfast staff not friendly'

'We always enjoy staying at the Garden City Hotel and have been returning twice a year—every summer and winter—for many years. The hotel itself is beautiful, but what truly makes our stay special is the incredible staff. Everyone is warm, professional, and welcoming. The housekeeping team does a wonderful job, and the valet staff are always friendly, helpful, and attentive. They consistently make us feel at home, and we truly appreciate their hard work. The only disappointment during this stay...

'Fantastich hotel. Echte ouderwetse service: liftbedienden, portiers, alles zeer klantgericht. Hotel licht op een fantastische locatie, direct aan Central Park op 5th Avenue. Super!!!'