Luxe hotels in Carmel

'Everything about the property was wonderful but what stood out for me was the friendly staff, particularly Robert! We enjoyed our conversations with him. He made our evening last night so enjoyable!'

'Friendly staff '

'great environment big facilities, well taken care off'

'Amazing view, pleasant staff. Unfortunately Expedia posted misleading photos of the room options so we didn’t have the two story villa as planned and was extremely disappointed. Not the hotel’s fault, and Helen, the manager, even provided a check in gift as a gesture of good will. Thank you to Kyle for honoring a last minute request and for the excellent customer service.'

'Yes'

'Basic amenities in room were non functional and staff was not helpful in correcting the problem or having someone come fix issue'