This property had a very unique decor. It was very fun to stay at the staff, however, was beyond horrible. I don’t understand why people go into customer service if they don’t want to accommodate people, especially travelers coming from different countries and make it more useful for them.
There was one nice fellow at the beginning, and I didn’t see him again. When when we asked staff for simple request, they acted highly insulted like we had no idea what we were talking about at any moment of the day!
We love Italy! However. the customer service as much to be desired!