The hotel is in a very convenient centrally located area. Everything is walkable from this hotel. The staff was very attentive and friendly. The room we were in was only one floor above the street. It was quiet, but we could not leave the beautiful windows open because of people smoking on the street below and cigarette fumes wafting into the room. There's no point in having a smoke free property if you allow smoking just outside your entrance. Also the small bathroom was poorly designed, with a heavy door that you had to contort around to get to the toilet and shower. The shower only had a 1/4 glass panel, so when you showered, water would splash out all over the bathroom floor. The AC thermostat did not work consistently, only allowing a change in set temperature of 2 degrees. Since we could not leave the windows open due to smoking from the street below, it was uncomfortable in the room without AC or fan for airflow. Overall despite the minor negatives, this hotel is beautiful, in a great location by the Ponte Vecchio, and has an excellent staff. We had a wonderful stay and recommend it.
