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Beoordelingen van Princess Palm on the Beach

4 out of 5
Princess Palm on the Beach
969 Gold Coast Highway, Palm Beach, QLD

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 98 van 209 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 209 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 209 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 209 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 209 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Princess Palm op 17 mei 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback is truly appreciated and motivates our team to continue providing excellent service. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great views, quiet and comfortable!
5 nachten verbleven in november 2023
Reactie van Princess Palm on the Beach op 9 nov 2023
Dear David, We are delighted to hear that you had a positive experience during your stay with us. Your feedback is important to us, and it helps us maintain and improve our services. Thank you for you stay and we look forward to welcoming you back in the future.Regards,Reservations

8/10 – Goed

Ross

Reisde met familie
Positief: Netheid, comfort kamer
Great location
Location was perfect. Everything we wanted within walking distance. Pool was small by okay. Only negative was the single beds had no blankets on them. We had to use the ones in the cupboard. When I got the first one down I was bitten by something. So I used beach towels as blankets instead. Reception staff was very friendly and helpful.
3 nachten verbleven in september 2023
Reactie van Rachel op 4 nov 2023
Hi Ross, We apologise for the inconvenience you experienced. We're also sorry to hear about the discomfort you encountered when trying to retrieve a blanket.We take this matter seriously and will investigate the issue.We appreciate your feedback, and it helps us improve our services. We hope to have the opportunity to provide you with a more comfortable and pleasant stay in the future.Kind regards, Princess Palm

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Ocean views, Great Car parking and close to Lifts. Nice pool / spa and Sauna. Staff very friendly.
6 nachten verbleven in juli 2023
Reactie van Princess Palm Reservations op 13 jul 2023
Dear Michael, Thank you for choosing to stay in Princess Palm during your recent visit. It was an absolute plesuare having you as our guest, and we hope to welcome you back in the future. Kind Regards,ReservationsPrincess palm

10/10 – Uitstekend

Catherine

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great view of the ocean and everything we needed
3 nachten verbleven in mei 2023
Reactie van Princess Palm Reservations op 13 jul 2023
Dear Catherine,Thank you for your recent stay. Our team works tirelessly to create a comfortable and enjoyable environment for our guests, and your positive feedback is incredibly rewarding.Once again, thank you for choosing Princess Palm and we are looking forward to welcome you back in the future. Kind regards,Reservations

10/10 – Uitstekend

Duncan

Reisde met familie
Positief: Netheid, comfort kamer
Great for a family getaway.
The hotel itself is undergoing renovations but our room was fantastic. The location of the hotel and access to the beach was the most enjoyable aspect for my two primary aged children. The beach was very safe for kids and calmer waters are also easily accessible. Hotel car park can be a bit tight in a big car but manageable. A lot of food options, cafes, posh bakery and supermarket all within an easy walk. We would definitely stay here again.
4 nachten verbleven in april 2023

10/10 – Uitstekend

Tomasz

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023

8/10 – Goed

talei

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in was tricky, access to the beach could not be easier
3 nachten verbleven in april 2023

10/10 – Uitstekend

Belinda

Best view ever! Lots of space in unit, well layer out and had everything we needed. Renovations happening on lower floors so game room was out and there were some bare walls and open ceilings but it didn’t bother us. Wish we’d been able to stay longer.
4 nachten verbleven in april 2023

8/10 – Goed

Janette

3 nachten verbleven in maart 2023

8/10 – Goed

Teresa

Reisde met familie
Amazing location right on the beach, cafes, restaurants, supermarket all walking distance. Would of liked to be advised at time of booking that there are renovations instead of a couple of weeks before arrival.
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Samaneh

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a great place for spending holidays , lovely and beautiful
4 nachten verbleven in november 2022

8/10 – Goed

Luc

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to CG airport, some nice dining options close by, great for the family.
3 nachten verbleven in oktober 2022

4/10 – Matig

Colin

Zakenreiziger, Reisde met familie
Negatief: Netheid, comfort kamer
Not 4 Stars At All.
What a let down apartment 1D is of a 2 star rating. Grubby, old, broken and dangerous are just some of the words to describe this unit we stayed in.
5 nachten verbleven in juli 2022

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great views. Close to airport. Close to beach. Close to bus routes.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The size of the apartment and layout was fantastic, older building but maintained so well. Great position to beach and Palm beach. Will be back
3 nachten verbleven in maart 2022

6/10 – Redelijk

Frank

Reisde met partner
Positief: Voorzieningen
Good :close to most amenities Bad: Reception attitude and communication
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen
A great place to base yourself on the Gold Coast. Close to transport. Beautiful water front views. A great place to relax as well as sight see .
4 nachten verbleven in februari 2022

10/10 – Uitstekend

Roman

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Really appreciate approach of receptionist that keep our luggage stored in the reception office and also give it back after open hours. Thank you
3 nachten verbleven in februari 2022

8/10 – Goed

David

Reisde met een groep
Positief: Netheid, comfort kamer
Great location, will be back for sure.
3 nachten verbleven in februari 2022

10/10 – Uitstekend

Travis

Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2022

8/10 – Goed

Nicholas

Positief: Voorzieningen
Great view and a relaxing spot with no need to drive anywhere really.
7 nachten verbleven in januari 2022

8/10 – Goed

Teresa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing views from the apartment. The two bedroom apartment was comfortable and clean, it has everything you need and more. I have been to this property numerous times and will definitely be back. It’s walking distance to cafes, shops and restaurants as well
5 nachten verbleven in januari 2022

6/10 – Redelijk

Monique

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2022

8/10 – Goed

Ashley

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property itself is great, the unit we had could do with updating as furniture needs repair and brought into the current century. But we did appreciate the venue and enjoy our stay
4 nachten verbleven in januari 2022

8/10 – Goed

Esther

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for families. Beach, calm water lagoon, park with playground and fabulous cafe right by the property. Units are spacious and have a full kitchen. Shops just down the road. Once you park the car, there’s no need to drive anywhere.
3 nachten verbleven in december 2021

8/10 – Goed

Ken

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place to stay, beach front and access to walking tracks in both directions.Unit was very well equipped with everything you would need during your stay. A minor issue was a sticky substance on the deck which I think was spilled drinks not cleaned up. Overall a wonderful place to stay.
3 nachten verbleven in november 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Princess Palms
Great views of the beach looking back towards Surfers Paradise. Family friendly location with easy walking access to Palm Beach and Currumbin Creek
3 nachten verbleven in november 2021

2/10 – Ontzettend slecht

Jenny, Sheldon

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would never stay again. We paid a premium price for a sub standard room. The views were great and that's about it. The room hasn't been maintained nor renovated since the 80s, it was in a poor state, wasn't air conditioned and all the windows rattled most of the time with the wind. Bathrooms had mould and were in poor condition as well. We left a day early as we just couldn't cope with the window rattling noise any longer as we got no sleep. Never again.
3 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Princess Palm has 300 degrees of uninterrupted views of the beach, ocean, and the mountains. We were on the 10th floor and the views were wonderful. The location is at the southern end of Palm Beach and borders on the Currumbin Creek away from the surf beach. Great for families.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
The ocean views were spectacular the apartment was spacious and had everything that a family would need
3 nachten verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The view is wonderful. It soon became very clear that this unit was very tired and had not been kept up to standard. Evidence of dirt everywhere and little if any sweeping had happened. Just the bare minimum of everything.
5 nachten verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen
Property is tired, our apartment was not clean in this covid world I would have expected more, old furniture and broken tapware.
5 nachten verbleven in mei 2021

8/10 – Goed

Sean

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in april 2021

4/10 – Matig

David

Reisde met familie
Negatief: Netheid
Rough and dirty- beware!
The building is well situated on the beach, with great views and a really nice pool and spa. The room, however, was dirty with greasy countertops and cupboard handles, hair in kitchen and bathroom drawers, and dirty carpets. The sliding glass door to the balcony could hardly move and could not be opened by my wife and kids. The laundry room shower door had broken glass and would not slide on its track. The shower head in the other bathroom would not stay up and it was hard to take a shower. The unit has not been updated since it was built 30 years ago. We were provided one small bar of soap for four people for three nights. Really? We had to go to Coles to buy a pack of bar soap. We were expecting unpretentious comfort with this stay, not a rough camper cabin. I do not recommend this place to anyone!
3 nachten verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Great location with amazing views, will be back again
3 nachten verbleven in april 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was perfectly positioned for what we wanted. Room was tired but clean. It could have had some more and newer crockery and some microwave bowls and a cover would be helpful. Staff at reception were excellent. Pool and common areas have been refurbished beautifully. Will stay there again.
3 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Facilities and position were great. Great view, no roads to cross to get to the beach.
4 nachten verbleven in februari 2021
Reactie van Princess Palm Management Team. op 10 mrt 2021
Thank you for your review. We hope to welcome you back in the near future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
The location is great, the apartment was very average, out dated 70s style, for what we paid for our stay expected more.
3 nachten verbleven in januari 2021

8/10 – Goed

deborah

Reisde met familie
Positief: Netheid, comfort kamer
Comfortable beach getaway.
Large apartment with spectacular view on right on beachfront. Overall a good stay with comfortable beds and adequately equipped. Some maintenance required such as living room fan did not turn off, shower head in ensuite not working correctly and main bedroom balcony door rattled lots in high winds.
7 nachten verbleven in december 2020
Reactie van Princess Palm Resort op 31 dec 2020
Thank you for your review. We will pass on the comments to the maintenance department.

8/10 – Goed

Brenton, North Lakes

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A bit tired in reception areas and access to rooms but the actual rooms and views and access to beach were great
2 nachten verbleven in oktober 2020

10/10 – Uitstekend

Leo, Brisbane

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Classic charm, and with exceptional personal warmth. From the check-in this was an awesome stay. The ocean and beach views from our room were spectacular, as we're the pool and hot tub. Everything was clean and everyone there was polite and friendly.
2 nachten verbleven in oktober 2020

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in augustus 2020

8/10 – Goed

Ally, Georgia , USA

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Location was fantastic! Beachfront, and close to shops. Apartment was very clean, organised and kitchen well equipped. Beds were very comfortable. The only thing that could be improved was the amount of washing detergents and linens. I stayed for 5 nights, and would have liked a change of towels and more washing detergents provided for that length of stay. Other than that, everything was great :)
5 nachten verbleven in februari 2020

10/10 – Uitstekend

Julie, Gold Coast

Positief: Netheid
Our room had the most beautiful view of the ocean. The two bedroom apartment we had was very spacious with a washing machine and dryer. A little older style but very comfortable .
2 nachten verbleven in februari 2020

8/10 – Goed

Jodie

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
12 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Beach is gorgeous. Pool and outside activities excellent. Wish we could have stayed longer. Will be back
3 nachten verbleven in november 2019
Reactie van Lauren op 4 dec 2019
Fantastic, we hope to see you soon. Many thanks, Lauren & Deb

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was quiet and peaceful. Close to restaurant and beach
6 nachten verbleven in november 2019
Reactie van Lauren op 4 dec 2019
Fantastic, we hope to see you soon. Many thanks, Lauren & Deb

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2019
Reactie van Lauren op 4 dec 2019
Fantastic, we hope to see you soon. Many thanks, Lauren & Deb

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2019