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Beoordelingen van The Backpackers Imperial Hotel - Hostel

2 out of 5
The Backpackers Imperial Hotel - Hostel
138 Collins Street, Hobart, TAS

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 33 van 246 beoordelingen" "
Gastenscore: 8 - Goed. 86 van 246 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 246 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 246 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 246 beoordelingen" "

6,6/10

Netheid

7,0/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wat een teleurstelling
Als je al een aantal Yah hebt bezocht is dit een grote teleurstelling. Zeer slechte voorzieningen in de keuken. Na acht uur is er geen personeel meer. Geen bed lampjes waardoor je midden in de nacht naar de licht knop aan het zoeken bent. Goed zijn de bedden en schoon. Goed is het eet gedeelte naast de keuken
5 nachten verbleven in januari 2018

6/10 – Redelijk

Wendy, Hoofddorp

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Middenin Hobart
Het is een hostel middenin het centrum van Hoofddorp. Het is een karakteristieke hostel. Dit betekent dat er hier en daar wel wat dingen opgeknapt mogen worden (sommige kamers worden al gerenoveerd). Alles is verder wel netjes en er is een grote gezamenlijke ruimte.

8/10 – Goed

Gail

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Value for money and clean
1 nacht verbleven in mei 2024

6/10 – Redelijk

Gail

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was woken continuously throughout the night by girls in my area and two were sleeping in one bed. I found a man passed out and asleep on a landing, who had spilt a can of alcohol on the carpet. I was quite disappointed with clientele last night.
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Jai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff, location, price and convenient is good
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Laura

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the most disgusting and poorly managed hostel I've ever experienced. The bathrooms looked like they hadn't been cleaned in 20 years - mildew, grime, and hair all over the floor and walls. Same with the rugs and floors. The kitchen is absolute chaos. Management is completely unresponsive and uncaring.
6 nachten verbleven in januari 2024

8/10 – Goed

YUHSING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

8/10 – Goed

Maisie

1 nacht verbleven in januari 2024

6/10 – Redelijk

Ed

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

4/10 – Matig

Morihide

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check-in time is limited, I could not check in a late. there is no equipment in this room( one bed and one locker and one chair only)
2 nachten verbleven in december 2023

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Han

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome
4 nachten verbleven in juni 2023
Reactie van Lr op 9 aug 2023
Hi Han, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you!

10/10 – Uitstekend

Trindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reviews older than 6months are very much out of date. Rooms are clean, bathrooms freshly remodelled and overall it's a quiet building. Location is its best quality and there is no elevator so zero accessibility options.
4 nachten verbleven in juni 2023
Reactie van Lr op 9 aug 2023
Hi Trindy, Thank you for leaving us a rating. We are glad that you enjoyed your stay with us. We hope you had a nice trip in Hobart.

2/10 – Ontzettend slecht

Amanda

13 nachten verbleven in mei 2023

4/10 – Matig

Shannon

Negatief: Netheid, staat van de accommodatie en faciliteiten
Highlights of my stay were the showers that never run hot (or warm even), stained sheets, a kitchen that never opens, and carpet littered with toenails.
2 nachten verbleven in mei 2023
Reactie van Lr op 10 aug 2023
Hi Shannon, thank you for leaving us a review. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We are closing the kitchen only for an hour to clean it every morning. We do appreciate all feedback from our guests to help us improve continuously. Best wishes!

10/10 – Uitstekend

Tamara

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy after hour check in,Room was neat,tidy and clean.Shared kitchen and bathroom were cleaner than expected which is a great credit. Plenty of modern appliances within kitchen too
1 nacht verbleven in maart 2023
Reactie van Lr op 10 aug 2023
Hi Tamara, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you! Best wishes, Backpackers Imperial

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place needs a serious cleaning. The floors and carpets were disgusting. I would never go barefoot in this place, especially the bathrooms.
2 nachten verbleven in maart 2023
Reactie van Lr op 10 aug 2023
Hi Stephen, We're sorry to hear that you had a negative experience at our property. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this issue with our staff and are taking steps to ensure that it doesn't happen again. We have done numerous upgrades to our rooms and common facilities including new comfy beds and new bathrooms. We appreciate all feedback and are working hard to improve continuously. Best wishes, Backpackers Imperial

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Lr op 10 aug 2023
Hi There, Thank you for your rating. We are glad to see you liked our property. Best wishes, Backpackers Imperial

6/10 – Redelijk

grant

Positief: Voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Its was ok, arrived early and waited till 1pm check in to access my room, at 2:30 ish the cleaner knocks I assume clean my room ( asked if i was checkin out) as bins full and bed un maid.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Aine de

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very pleasant no frills accomodation option in a great location.
2 nachten verbleven in februari 2023
Reactie van Lr op 10 aug 2023
Hi Aine, Many thanks for the top rating. We are glad to see that you enjoyed your stay and that everything was perfect for you! Best wishes, Backpackers Imperial

8/10 – Goed

Dianne

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Imperial is in a great location right in centre of Hobart. Easy walk to constitution dock. I would stay again
1 nacht verbleven in februari 2023

8/10 – Goed

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This stay was my third. Considering the tariff the place is excellent value for a downtown Hobart location. The wotif prepay made the check in process seamless. A phone call to check on a potential booking problem (my fault) was handled with promptly.
4 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Benjamin

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room 108, brightest light from the carpark next door shining through all night. Two curtains would be helpful as opposed to one that doesn't quite cover the window. Room was still being cleaned when we arrived, was hoping to drop our luggage off and start exploring but had to wait. Reception hours are a bit strange, closes at 2:30pm, generally people check-in after 2pm so we felt that was a bit odd. Late check-in has to be organised 24hrs prior to arrival. Even though it's on the less expensive side, I still don't feel like you get what you pay for. I've seen better facilities at camping grounds. Next time we'll know better :)
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Ziyi

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Firstly, the room is absolutely disgusting. There are still previous guests’ hair on the sheet and significant amount of spit on the ground. Secondly, the reception is extremely lazy. Guests should go across a long, dark and narrow corridor to get outside the hotel after 5 p.m. Thirdly, most of the residents here are not “backpackers”. They are probably homeless junkies who made poisonous loud noises during midnight. Finally, the shared bathroom are also sickly disgusting. Drunken people are vomiting in the sink and toilet, no hotel staff are going to clean it. DO NOT BOOK THIS HOTEL!!!
1 nacht verbleven in januari 2023

4/10 – Matig

Hadas

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hostel is in great location but it is not clean, the showers were never cleaned and very little hot water.there is no lift wven thought there are 3 levels, check in time is only between 1-2.30 PM.

10/10 – Uitstekend

Cassandra

2 nachten verbleven in januari 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Comfortable
Private twin room shared bathroom. Room was larger than expected and clean. No screen on window though, was warm so had to have open. Reception only open for an hour which was inconvenient. Bring a towel.
1 nacht verbleven in januari 2023

8/10 – Goed

Kaye

Positief: Personeel en service
It was a clean room for the night and much appreciated

4/10 – Matig

Mikaela

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Erik

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Für zwei Nächte noch ok
Ein deutlicher Hinweis, dass der Check-In um halb drei schließt, wäre wünschenswert. Das Einzelzimmer war sehr in die Jahre gekommen. Die Gemeinschaftsdusche auch. Handtücher gab es keine, und WLAN auch nicht. Nächstes Mal ist mir Hobart etwas mehr Komfort wert.
2 nachten verbleven in december 2022

8/10 – Goed

Laura

Positief: Netheid, personeel en service
Basic but clean, good location. I enjoyed my stay here. Only complaint was that none of the emails I sent were responded to.
23 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Andrew

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived 5:30pm (late) and went to room and it was not cleaned. Gave us another room and then same thing, still required cleaning. We’re told it may be 30 minute wait to get room cleaned but we had seen enough by this time and left. I would have to say it’s the worst hostel I have seen unfortunately. I have stayed in over 50 hostels in my life. It was so dark throughout the corridors which gave it a creepy feel. A refund would have been appreciated. Long story short , I don’t recommend this hostel if your looking for a bit of life
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Mardi

Positief: Netheid, personeel en service
Great place to stay
1 nacht verbleven in juni 2022

4/10 – Matig

Gavin

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Below average. Sharing a smelly, dirty room with two long-term staying students. Bathroom similarly un-cleaned. Bed was comfy though
4 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Bryce

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hostel was dirty. Showers were always cold apart from the very last day when I finally got a slightly warm one. Only saw 1 person in the common room and he was on a phone call to his drug dealer the whole time, talking about how the police confiscated his last stash that the person on the other end had sold him. Private room was average but not overly clean. The rest of the facilities are/were poorly kept. Staff weren't overly friendly. One guy seemed disinterested in his job and another guy said he'd leave bag check unlocked after office hours so I could come back for my bag before my flight left, but then he locked it anyway and lied, claiming a guest had locked it (yet there was the same amount of bags in there as when I left my bag).
3 nachten verbleven in juni 2022

2/10 – Ontzettend slecht

Belinda

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the worst Ive ever stayed. Check in closed at 4.30pm, after that you enter via a night door which is located down a dark, dingy alley and used as the outdoor area full of smokers. I arranged a late check in before booking, the staff answering after hours seem really inconvenienced, and not engaging at all. They take your credit card details, hand you a key and you have to ask about the location of your room and check out times. I was embarrassed for Australia if this is what our international guests would get greeted on their travels to this beautiful city. The single private room had holes in the floor, which was made of chipwood, the bedding was old, it generally felt unsafe and I locked my bags. I wasnt given a towel as I arrived 'after hours' at 7.30pm, even though one should be included with the room. Everytime someone came or went from the night door (4.30pm onward) the noise of the door banging and voices, footsteps could be heard (keeping in mind they walk past all the private rooms who are paying higher rates). The hostel had zero atmosphere, common areas empty aside from a blaring TV. Probably because the rules and threats of $ fines for any fun (drinks, food, noise). It felt so scabby most wouldnt run the risk of breaking any rules. I was worried they'd steal my ccard details. The location is not amazing either, most local restaurants tailor to the CBD and were closed at 7.30pm.The only good thing was no bed bugs, but honestly that was a surprise.
1 nacht verbleven in april 2022

8/10 – Goed

Nadine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022

2/10 – Ontzettend slecht

Hye Yeon

7 nachten verbleven in maart 2022

8/10 – Goed

Michelle

Positief: Personeel en service
1 nacht verbleven in maart 2022

6/10 – Redelijk

Max

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Gail

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As a senior, solo traveler I found this property perfectly adequate for my stay, even if it involved dragging my luggage up 2 flights of stairs. There was a Laundry on site and a Baggage Room. Staff very helpful. Location excellent. Walkable to Salamanca Market and everything else. Stayed in Single room !
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Vicki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2022

4/10 – Matig

Julia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hostel did not feel safe for young women travellers. Many of the guests seemed to be older men who appeared as long-term residents. COVID has clearly changed the demographic of this property and as such, this should be communicated online. The building is also in disrepair and very poorly lit inside hallways and stairwells. Nearly pitch black at times.
2 nachten verbleven in februari 2022

4/10 – Matig

Jonathan

1 nacht verbleven in januari 2022

8/10 – Goed

Wei Fan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to booking and going to anywhere
2 nachten verbleven in januari 2022

8/10 – Goed

Essi

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2020

4/10 – Matig

Liad

Negatief: Netheid, personeel en service
:-(
Great location but that it. Very small room, one toilet in sherd bathroom, the staff was unhelpful and unfriendly, they didn't gave the filling that they want to help you, and the sherd kitchen was filthy
1 nacht verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
On average stay. the place looks nice in the morning and looks shady in the afternoon.
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location; bathrooms were clean; private room was very large with a comfortable bed; quiet
1 nacht verbleven in februari 2020