Restaurant

Beoordelingen van Hospitality Kalgoorlie, SureStay Collection by Best Western

3.5 out of 5

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 169 van 596 beoordelingen" "
Gastenscore: 8 - Goed. 297 van 596 beoordelingen" "
Gastenscore: 6 - Redelijk. 98 van 596 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 596 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 596 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

robert

Reisde met partner
Unit needs a upgrade.
4 nachten verbleven in april 2024
Reactie van Amanda H op 13 mei 2024
Thanks for staying with us whilst in town Robert! We do hope to welcome you back should you be passing through again. Safe travels!

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is nice. Breakfast is outstanding and dinner in the restaurant was excellent. Very friendly people. Recommend this property highly.
2 nachten verbleven in april 2024
Reactie van Amanda H op 1 mei 2024
Wow Karen! The entire team will be delighted to hear this wonderful, positive review! It was our pleasure to host you and we do hope to welcome you back again should you be passing through town.

6/10 – Redelijk

Stephan

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
OLD small rooms, cracked wall sound from neighboring room filters through. very small parking area at room, tree right where car door opens, had to reverse out as no room to turn around.
1 nacht verbleven in maart 2024
Reactie van Amanda H op 18 mrt 2024
Hi Stephan - so sorry we did not quite meet your expectations. We appreciate your feedback and we wish you safe and happy travels ahead.

8/10 – Goed

Linda, Delta

Reisde met partner
Nice pool and dining area but rooms could do with some updates.
2 nachten verbleven in februari 2024
Reactie van Amanda H op 5 mrt 2024
Thanks Linda - yes, we are an oldie but a (retro) goodie! We have recently refurbished the pool and reception - and slowly updating our rooms too. In the transition time, we pride ourselves on our cleanliness and comfortable beds. Thank you for staying with us and we hope to welcome you back next time you may be in town.

6/10 – Redelijk

Nedra

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good value for money, particularly as breakfast included in the tariff. Location is a long way out of town centre, not walkable. Fair amount of traffic noise at night, shower leaked, musty smell. However room was clean and bed was comfortable so good cheaper option for Kal.
1 nacht verbleven in februari 2024
Reactie van Amanda H op 15 feb 2024
Hi Nedra - we are pleased you chose to stay with us whilst in town - great to hear you found us to be good value and clean and comfortable. The rooms at the rear are a bit quieter - so sorry you had noise issues. We will certainly investigate the shower leaking and musty smell issue. Wishing you safe travels ahead.

4/10 – Matig

Andrew

3 nachten verbleven in februari 2024
Reactie van Amanda H op 21 mrt 2024
Hi Andrew - it seems we did not quite meet your expectations and something was not right. Please reach out directly should you wish to discuss with our Manager so we can understand your concerns. So sorry. We wish you safe and happy travels ahead.

8/10 – Goed

Geoff

Zakenreiziger
Positief: Netheid, personeel en service
Wifi very hard to connect to - couldn’t get QR code as my device didn’t have a QR reader and couldn’t download one as no WIFI connection! Gave up
1 nacht verbleven in januari 2024
Reactie van Amanda H op 5 feb 2024
Hi Geoff - we are dreadfully sorry you had this concern with the QR code - we have addressed this with our IT team to find a solution moving forward. Thank you for your positive rating despite this situation. Wishing you safe and happy travels ahead.

2/10 – Ontzettend slecht

Brad

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Power outage in the area and the hotel didn’t let us know before we travelled there, so no lights or power on a 40 degree day. Told us to leave windows open but sign on door said not too, had someone come in the pool area hunting for cigarette butts and people lurking in the car park at night.
4 nachten verbleven in januari 2024
Reactie van Amanda H op 29 jan 2024
Hello Brad - so sorry about the power outage which unfortunately we were not made aware of early enough. We do have security checks and cameras to assist should there be unfortunate issues with non-guests in the premises. We apologise that you did not have a great stay with us due to these concerns. We wish you safe and happy travels ahead.

8/10 – Goed

Debrah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great except the air conditioner did not circulate the cool air around very good in our room as it was set back in a little alcove from the sleeping area. The bed was comfortable and the pool was very inviting. Suggest perhaps and extra set of towels for pool use.
1 nacht verbleven in januari 2024
Reactie van Hayden op 23 jan 2024
Thanks so much Debrah. We have passed your comments on to the Management Team for future improvement of our services.

6/10 – Redelijk

Grant

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The general presentation and cleanliness of the king room was excellent and the bed was one of the most comfortable I've slept in. Having stayed at the Hospitality Kalgoorlie before, a few things didn't live up to expectations. The door was difficult to lock. There was only one light for the whole sleeping area; no lights above bed/bedside lamps etc. No power points within about three or four metres of the bedhead. TV = lacked any "smart" capabilities, so no possibility of casting from my own device, watching streaming services etc.
1 nacht verbleven in januari 2024
Reactie van Hayden op 23 jan 2024
Thanks for your feedback Grant. We are pleased that you found the overall cleanliness and presentation of your room to be satisfactory. We are disappointed to hear that you had other issues though. Your feedback has been passed onto the Senior Management team for future improvement of our services.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks for scoring us 10/10 Jason. We are really delighted that you had a great time with us.

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room condition was less than expected. The air conditioner was old, inefficient and noisy, and the toilet was an old single flush (press button missing) unit that used a very large volume of water with each flush. There appeared to be no emphasis on simple energy or water conservation measures.
1 nacht verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks for your feedback David. We are disappointed to hear that the room condition did not live up to your expectations.

8/10 – Goed

Timothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean older property. Nice free continental breakfast.
1 nacht verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks Timothy. We are delighted that you enjoyed your continental breakfast.

10/10 – Uitstekend

Kjell Arild

2 nachten verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks so much for your 10/10 rating! We are delighted.

8/10 – Goed

Lloyd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks for scoring us 4/5 Lloyd.

10/10 – Uitstekend

Antoinette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hayden op 23 jan 2024
Thanks Antoinette. We are delighted to receive 5/5 stars.

10/10 – Uitstekend

Neville

1 nacht verbleven in oktober 2023
Reactie van Hayden op 23 jan 2024
Thanks so much Neville. We loved receiving 10/10

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thoroughly enjoyed our 2nights, and because we were there in Kalgoorlie for a birthday and they helped us out by holding the birthday cakes x 2 in their kitchen fridge.
2 nachten verbleven in november 2023
Reactie van Hayden op 29 nov 2023
Thanks Dave. We are delighted that you had a great time with us.

8/10 – Goed

Pauline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very well run and exceptionally clean. Fabulous breakfast included in the price.
1 nacht verbleven in november 2023
Reactie van Hayden op 9 nov 2023
Thanks Pauline. We are delighted you enjoyed your stay with us.

6/10 – Redelijk

Peter

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Hayden op 3 nov 2023
Thanks for your score of 6/10 Peter.

8/10 – Goed

Tony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable
Clean and comfortable. Some obvious wear on sink in the bathroom, and shower handles (separate hot and cold) were a little tricky and variable in flow. But, very happy with the room and stay.
2 nachten verbleven in oktober 2023
Reactie van Hayden op 30 okt 2023
Thanks Tony. We are delighted you enjoyed your stay with us.

10/10 – Uitstekend

Dianne P

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Hayden op 27 okt 2023
Thanks for rating us 10/10 Dianne. We are delighted that you enjoyed your stay.

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location in Kalgoorlie
Friendly staff during easy check-in, room was perfectly adequate, Wi-Fi was fine, bed comfortable. Located by the intersection of two busy roads, we noticed little traffic noise.
1 nacht verbleven in oktober 2023
Reactie van Hayden op 27 okt 2023
Thanks Robert. We are delighted that you had a great stay with us.

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Back Rooms were nice and quiet. Easy Parking in front of your room. Nice and easy to get in and out of. Convenient location slightly out of the hustle and Bussel of the town centre.
2 nachten verbleven in oktober 2023
Reactie van Hayden op 20 okt 2023
Thanks Daniel. We are delighted that you found the room clean and quiet. Hope to see you again.

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient, has nice pool and was a good place to stay...free conti breakfast was good.
1 nacht verbleven in oktober 2023
Reactie van Hayden op 23 okt 2023
Thanks Peter. We are delighted that you enjoyed your stay.

6/10 – Redelijk

John Wheldon

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The accommodation was fair to good. Bed was very comfortable and the bathroom clean. The complimentary breakfast was very good. I was however disappointed with the evening meal. We only had the choice of a buffet. I felt that the price per person ($38) was far from good value. The food was poor and looked and tasted like it had been in the Bain-Marie for hours.
2 nachten verbleven in oktober 2023
Reactie van Hayden op 20 okt 2023
Thanks for your feedback John. We are delighted that you liked your room but disappointed to hear that you didn't enjoy your meal with us and that you found it overpriced.

4/10 – Matig

Elliot

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Hayden op 16 okt 2023
Thanks for your time rating our accommodation. We hope you enjoyed exploring the area.

8/10 – Goed

Sharron

Positief: Netheid, staat van de accommodatie en faciliteiten
Peaceful very clean but needs upgrading
2 nachten verbleven in september 2023
Reactie van Hayden op 16 okt 2023
Thanks Sharron. We are delighted you found the accommodation peaceful and clean.

10/10 – Uitstekend

Vik

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean room. The staff were excellent.
Reactie van Hayden op 9 okt 2023
Thanks Vik. We are delighted that you found the room lovely and clean.

8/10 – Goed

Robyne

Positief: Netheid, personeel en service en comfort kamer
Nice break
We Had a lovely time in Kalgoorlie. The staff were helpful. Bed comfortable room and bathroom clean and a good size tv. Good time thanks
2 nachten verbleven in september 2023
Reactie van Hayden op 2 okt 2023
Thanks Robyne. We are delighted you had a great time with us.

10/10 – Uitstekend

Gail

Reisde met partner
The accomodation was well placed in Kalgoorlie. Quiet. Great staff and restaurant. The breakfast was included in the cost. Dinners were very nice.
5 nachten verbleven in september 2023
Reactie van Hayden op 29 sep 2023
Thanks Gail. We are delighted that you loved your stay with us.

8/10 – Goed

Andre

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Pleasant stay, nice staff.
1 nacht verbleven in september 2023
Reactie van Hayden op 26 sep 2023
Thanks Andre. We are delighted you enjoyed your stay with us.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good staff with helpful attitude and clean rooms
2 nachten verbleven in september 2023
Reactie van Amanda H op 4 sep 2023
Hi Brian - it was our pleasure to host you whilst in Kalgoorlie - thank you for your positive review! We do hope to welcome you back next visit to town.

10/10 – Uitstekend

Glen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant overnight stay!
1 nacht verbleven in augustus 2023
Reactie van Amanda H op 4 sep 2023
Cheers Glen! Thanks ever so much for your positive rating! We sincerely appreciate your kind feedback!

10/10 – Uitstekend

Paula

2 nachten verbleven in augustus 2023
Reactie van Amanda H op 8 sep 2023
Hi Paula - apologies for our late response! We are delighted with your rating and we do hope to welcome you back next visit to town!

6/10 – Redelijk

Peter

Zakenreiziger
2 nachten verbleven in augustus 2023
Reactie van Amanda H op 1 sep 2023
Hi Peter - thank you for staying with us - we do hope that you enjoyed visiting Kalgoorlie. We wish you safe and happy travels ahead.

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and friendly staff
1 nacht verbleven in augustus 2023
Reactie van Amanda H op 1 sep 2023
Hello James - it is always a pleasure to see a 5 out of 5 rating! The team are delighted that you enjoyed our hospitality!

8/10 – Goed

Glen

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Quick and pleasant check in.
1 nacht verbleven in augustus 2023
Reactie van Amanda H op 1 sep 2023
Cheers Glen! Thank you for your kind words and thank you for choosing Hospitality Kalgoorlie as your base whilst in town.

8/10 – Goed

Jill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff pleasant food good comfy bed
1 nacht verbleven in augustus 2023
Reactie van Amanda H op 1 sep 2023
Hi Jill - it was our pleasure to host you for your stay in Kalgoorlie and we do hope to welcome you back next visit!

8/10 – Goed

Joseph

Positief: Netheid, personeel en service
Nice clean place .Could do with a revamp though.Staff are friendly and helpful.
1 nacht verbleven in augustus 2023
Reactie van Hayden op 21 aug 2023
Thanks Joseph. We are delighted that you found the staff helpful and friendly.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was okay
1 nacht verbleven in augustus 2023
Reactie van Hayden op 17 aug 2023
Thanks so much Richard.

6/10 – Redelijk

Bradley

Positief: Personeel en service
Dirty bathroom
2 nachten verbleven in augustus 2023
Reactie van Hayden op 14 aug 2023
We are disappointed to hear that you found the bathroom dirty. Your feedback has been passed on to the management team for future improvement of our services.

8/10 – Goed

Pasker

2 nachten verbleven in augustus 2023
Reactie van Amanda H op 1 sep 2023
Hi Pasker - we really appreciate you staying at Hospitality Kalgoorlie this visit and we do hope to welcome you back should you be back in town in the future.

8/10 – Goed

Andrew

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Pleasant, in pricess of being upgraded
1 nacht verbleven in augustus 2023
Reactie van Hayden op 7 aug 2023
Thanks so much Andrew. I am delighted that you enjoyed your stay with us.

8/10 – Goed

Helen

Reisde met partner
Positief: Netheid, personeel en service
Recommended. Clean and tidy rooms. Good restaurant. Guest laundry available
3 nachten verbleven in juli 2023
Reactie van Hayden op 24 jul 2023
Thanks Helen. We are delighted that you enjoyed your stay with us.

6/10 – Redelijk

Wayne

Good value for money, but nothing to write home about.
2 nachten verbleven in juli 2023
Reactie van Hayden op 20 jul 2023
Thanks Wayne. We are pleased you found our accommodation good value for money.

8/10 – Goed

Travis

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was good. Very convenient and well priced. The staff were very kind and helpful.
1 nacht verbleven in juli 2023
Reactie van Hayden op 17 jul 2023
Thanks Travis. We are delighted that you enjoyed your stay with us.

6/10 – Redelijk

Zak

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointed, reception unmanned and had to find someone tucked away in one of the rooms hidden behind bushes, Was asked the question by several arrivals where’s 25? Water leak on floor in room, complementaries lacking,
2 nachten verbleven in juli 2023
Reactie van Hayden op 12 jul 2023
We are disappointed to hear that you could not find the receptionist and that you were disappointed with our service level during your stay. Your feedback has been taken seriously and escalated to the management team for future improve of our services.

8/10 – Goed

Jane

2 nachten verbleven in juni 2023
Reactie van Hayden op 26 jun 2023
Thanks Jane. We appreciate you scoring us 8/10

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gold in Kalgoorlie.
Great motel, lovely and helpful staff. Has all the motel requirements. The included continental breakfast is very good. It is on Hannan St, so handy to most things.
2 nachten verbleven in juni 2023
Reactie van Hayden op 22 jun 2023
Thanks so much Peter. We are delighted that you enjoyed your stay with us.