Vind je ideale hotel in Kampung Chicha

'Goed hotel, de stad Kota Bahru zelf viel ons iets tegen. Prima hotel. Aanrader.'

'We liked the hotel and enjoyed our day in Kota Bharu. But later in the evening we were thirsty and couldn´t get anything to drink from the machine because no cash and no visa. As a foreigner we couldn´t use the app they suggested to use. When I asked at the reception, she just laughed and that was it. No help on getting something to drink :( It was hot and humid as ever, not fun to be thirsty all night. At least she could have offered some help or made a suggestion on where to find some water..'

'It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time...