The hotel is very clean and well maintained and the staff were helpful.
My biggest issue was that I booked 2 rooms through Expedia. I picked the first two rooms available that met my needs, and they were listed as "accessible". In my experience, this means that the room will have a handlebar in the shower or something like that.
No. This is a DEDICATED handicap room. There was handicap equipment everywhere. It was very uncomfortable. The shower was meant for a wheelchair so there was no proper water drainage.
The staff allowed us to change rooms however told us it was our fault for booking that room. Really? How are we supposed to know this is a dedicated handicap room, not just an "accessible" one as Expedia told us? The whole experience was very sketchy and it sounded like they were just trying to make use of those unpopular rooms and seeing which travelers they can trap into staying there.
Once we switched to a normal room, things were fine.
