2/10 – Ontzettend slecht
Brittany
3 sep 2025
Double charged for parking after being assured the hotel would remove the duplicate charges. You’re forced to pay the valet third party when you arrive so I’m not sure what kind of scam they’re running to also charge at the hotel. Valet had our car for 20 minutes before it was hit by a taxi because they leave the car in the busy round about at the entrance of the hotel. Waiting on the claim dispute process for that. It’s frustrating that we were told parking was valet only when we paid, only to find out they had self parking the next day. I got the run around when asking for a cart for our luggage until they had a bell hop to try to get additional tips. This hotel is deceptive and tries to overcharge any chance they get. Now I get to deal with this duplicative parking charge more tomorrow - very bold of Hyatt after damaging our car.
Brittany
3 nachten verbleven in augustus 2025