The staff we dealt with were hit and miss. The person who helped us to check in was kind of rude, but everyone else were nice. But be warned, the hotel will preauthorise payment for your stay, without asking you. And it will take 1 month for the money to be returned (as per hotel staff). So I had no choice, but paying with that cc & got a really bad exchange rate. Also, the room we stayed were really old and nothing works properly. Toilet doesn’t flush properly, shower curtain keeps falling down.