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Beoordelingen van The Normandie Hotel

3 out of 5
The Normandie Hotel
10 Nook Ave, St Anns, Port of Spain, Trinidad

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 18 van 76 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 76 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 76 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 76 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 76 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in december 2023

6/10 – Redelijk

Delrene

1 nacht verbleven in oktober 2023

6/10 – Redelijk

David

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Quaint property. Staff nice and friendly. Property needs some upgrading
5 nachten verbleven in juni 2023

10/10 – Uitstekend

Malika

1 nacht verbleven in december 2022

10/10 – Uitstekend

Khadijah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Sylvester

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible..The worst experience I.ve ever had
The room had mosquitoes in it. One light out of three in the bathroom wes working. TV being free was not working. Plus a smell of mold permeated through the entire room
7 nachten verbleven in november 2021

2/10 – Ontzettend slecht

Fermin Angel

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I did not like anything, I would not recommend this place to anyone. It is really bad.
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Thomas

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room did not live up to any pictures of description at all. No staff on site at check in, only a security who had to make phone calls for a while to find my room. The room was dirty, mold in cabinets, dirty rusty refrigerator etc. Paint falling of interior and exterior. Water takes 5-10 mins to get hot. I requested a different room, and they promised me to get back to me. I never heard back, and ended up moving out of the hotel, loosing a day of paid stay.
2 nachten verbleven in augustus 2021

4/10 – Matig

Heather

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2020

10/10 – Uitstekend

Raisa, Key Largo, FL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cozy and elegant little 'mountain resort' right off downtown. Beautiful architecture, appears recently remodeled (and still ongoing, with no disturbance to guests by any means) with fresh decor. The restaurant on site Ciao! was very good, a little expensive but worth staying in for two dinners and breakfasts. Tour company Island Experiences on site, our city&beach tour and guide Janelle were great!
2 nachten verbleven in februari 2020

4/10 – Matig

Stacy, San Fernando, TT

Reisde met partner
Negatief: Netheid
Room was not soundproof! Conversations and the shuffling of persons traversing the hallway can be heard loudly. Footsteps from persons in the room above can also be heard. The view out the Room window was that of electrical generators which gave off annoying humming sounds the entire stay. No blackout curtains... so the electrical room was well lit, thus illuminating the bedroom throughout the night.
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Daniel, Toronto

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is unique since there is the local effect. No busyness of modern day hotels and lobby issues. The hotel is located in area of forest and alot of greenery including parrots and other beautiful species which flies over to the nearby mountain range. I would take this over the Hyatt since I love peace when i am vacationing.
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

MaurC

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely and quite hotel space. Quiet area. Loved rhe balcony for the economy room.
1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Thenormaniahote, Port of Spain, trinidad

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was judgement and dishonest , the facilities is not accommodating for all.
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact that it was quiet and perfect for business.
5 nachten verbleven in augustus 2019

4/10 – Matig

Coral

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Definitely not worth the price charged.
Access to the hotel is somewhat problematic. The entrance to the street is so narrow that two cars moving in different directions cannot be in it at the same time. There is no circular access to the hotel lobby door from the road; a taxi must drop off a guest and then reverse to exit the property. There is no elevator to the floor above the ground floor. My room was like an attic with two small windows that gave onto a dirty, neglected roof-top area. Linen seemed un-fresh, corners of the room were dirty, and the air conditioning unit was old and extremely loud. So although the staff members were all extremely kind and helpful, l definitely did not receive value for money.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Vijay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, Old Colonial Style!
Excellent hotel in a great neighborhood (right behind the President’s and Prime Minister’s residences). Clean, old style, good service. And reasonably priced.
3 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
We got a room in a corner without daylight. It was difficult to get an upgradede room. The food in restaurant was excellent. The fitness area was closed. The location was too far away from center, so we paid a lot of money to taxi drivers. The invoice was not correct.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Wade, Staten Island New York

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary trip with my wife in our homeland ,yes
We were satisfied with the overall condition and comfort the place provided .the staff was very helpful and friendly,,courteous , the environment feels safe and convenient,the room is comfortable
1 nacht verbleven in juli 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is amongst the worst hotel I have ever stayed at. I can’t even begin to find one good thing about this hotel. It’s dirty and dysfunctional in its layout, and the staff is inept.
3 nachten verbleven in juli 2019

8/10 – Goed

derrick

Decent place
For the price of the hotel towels didn't seem clean.,they had stains . House cleaning really drop the ball.i kept thinking what else did they drop the ball on.
1 nacht verbleven in juni 2019
Reactie van Fred Chin Lee. op 31 jul 2019
Dear Derrick, Thank you for your comment on Expedia in regards to your stay with us at the Normandie. Such comments we recognize as recommendations and not complaints. This is our policy so that we can continue improving our people service and the physical aspects of the Hotel. Should you visit T&T anytime in the future, please contact me personally for lunch or our Sunday Grand Local Breakfast Buffet. Our most sincere apologies for your disappointing experience with our house staff and towels. Fred Chin Lee. Director at Normandie the Hotel.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Ray op 18 jun 2019
Thank you for staying with us, and welcome your feedback.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
nothing in particular it was a normal hotel stay nothing to comment.
1 nacht verbleven in mei 2019
Reactie van Ray op 18 jun 2019
Thank you for staying with us, and we appreciated your feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were clean stay was pleasant overall good experience
2 nachten verbleven in april 2019
Reactie van Ray op 18 jun 2019
Thank you for staying with us, and we appreciate your feedback.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Good hotel overall. Bathroom smelled. Restaurant is very bad and over priced. The one next door is superior and less in price!
1 nacht verbleven in april 2019
Reactie van Ray op 12 apr 2019
Dear Sir/Madam, we thank you for choosing to stay at the Hotel Normandie, and we appreciate the feedback you have provided. It is unfortunate that you had a poor experience at the restaurant, and we would value any details about your experience to help us improve. Regards.

2/10 – Ontzettend slecht

Geverifieerde reiziger

6 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
This hotel needs more competent employees, i booked my room via expedia and had to call the hotel more than 5 times to ensure my room was booked as there was an event for new years i wanted to make sure there was no confusion. Check in took over 30 mins aa they could not find my reservation. The AC's were not working and the mess from the night remained until i checked out of the hotel at 12pm
1 nacht verbleven in december 2018

10/10 – Uitstekend

Trevor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
3 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, however the depth of the pool needs to be clearly labeled. Would stay again.
2 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Fair. However, major internet issues with numerous lost connectivity
2 nachten verbleven in november 2018

4/10 – Matig

Alvin, Ontario, Canada

Negatief: Comfort kamer
Need the patience of job when using WIFI. Close to city centre. Safe area. Provides jobs for locals.
2 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautifully appointed rooms, lobby and pool area. Fabulous staff there. Loved it!
1 nacht verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2018

6/10 – Redelijk

Paul

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Dated
Hotel is a little dated, A.C. noisy. Issue with No water in room. Maintenance had left for the night so rather than moving me (Hotel was half empty. They gave me key to another room to use bathroom not to move into... water was brown so did not use.
1 nacht verbleven in februari 2018
Reactie van Ray op 7 mei 2018
Dear Paul, Thank you for sharing your experience with us. We have put measures in place to help with the water supply along with our 25000 Gallons of storage. We hope that you can give us another opportunity to better your experience. Regards.

6/10 – Redelijk

Len, Winnipeg, Canada

Positief: Personeel en service
Older but pleasant hotel in a safe location
Arrived late evening but staff was accommodating warm and pleasant to deal with. Unfortunately there are no elevators but staff willingly assisted with luggage even though we could handle it ourselves. Good overall hotel.
2 nachten verbleven in februari 2018
Reactie van Ray op 9 mei 2018
Dear Len, Thank you for sharing your experience at the Normandie with us. Please let us know how we can make your stay more pleasant. Regards.

10/10 – Uitstekend

Lollo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mysigt och bra läge
Bra Service, bra frukost, mysigt med lilla poolen, bra läge. Thank you Normandie for making our experience so nice and for taking such good care of us. A special shout out for the ladies in reception.
3 nachten verbleven in februari 2018
Reactie van Ray op 7 mei 2018
Dear Lollo, Thank you for sharing your experience with us and we take pleasure in making your stay a nice one. Regards.

8/10 – Goed

Joao, Guayaquil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good to spend the night
Good to spend the night. Near of the downtown and bars. Check out time should be around 2pm. If you go to bars don't get enough sleep when you finish partying late if check out is at 12. Otherwise clean and good hotel to spend the night. Thanks
1 nacht verbleven in februari 2018

8/10 – Goed

Joao , Port Spain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel to spend the night
Good hotel to spend the night. Is close to the downtown of Port spain
1 nacht verbleven in januari 2018
Reactie van Ray op 7 mei 2018
Dear Joao, Thank you for sharing your experience with us and we hope that you can visit with us in the future. Regards.

6/10 – Redelijk

Stacey

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Was ok
Even though the place was nice and clean and small the bed was way to small and the air condition should of been placed away from the bed , it was right on me and I couldn’t direct it anywhere else and the towels was way to hard but it was in a great location
3 nachten verbleven in oktober 2017

10/10 – Uitstekend

INDIKA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomend for another
Very good environment. Calm & quit environment. Privacy is 100%.
7 nachten verbleven in juni 2017
Dear Sir/Madam, Thank you so much for your favorable comments, and we are happy that you had a pleasant stay. We hope that we will see you again on your next visit to Trinidad. Regards..

6/10 – Redelijk

patrice, jamaica

Didn't have much time but the facilities were OK. Food was good. A bit expensive.
6 nachten verbleven in mei 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central location, accessible to everywhere
Was jus there to relax n that I did . Staff was great . Didn't use the pool n the balcony wasn't polished so didn't use that either . It was fair to fine . No complaints. Reminded me of a Tobago hotel.

6/10 – Redelijk

Jenn, Trinidad

Business stay
Suitable for a 1-2 day stay if for business. Front desk staff were efficient and courteous. Not enough time spent to comment on any of the other services or amenities.

10/10 – Uitstekend

Molly, Delaware

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good experience food is good the salad was the best I had the dinner was clean and I would go back there and eat any time
Reactie van JJ op 6 apr 2017
Thank you Molly for taking the time to provide feed back about your stay with us. Would like to thank you for choosing the Normandie Hotel. Looking forward to hosting you on your next visit to Trinidad