Hotelresorts in Puerto Rico

'The common restrooms were unclean and lacked basic toiletries. The staff was inattentive, and we were informed that if we sat by the bar tools, we were expected to purchase drinks and food. It took over an hour to receive our appetizers, and we ultimately had to go to the bar ourselves to order additional drinks. Overall, the service was poor. When we asked if Spanish music could be played, we were told the music selection was based on the bar’s theme in the Margaritaville next to the pool...

'clean room, good sevice, outdoor pool was great, family friendly lots of kids.'

'Excellent '

'Air conditioner was very loud, bar, food and staff very friendly. shout out to Ruth! '

'Room was clean and enough space. Could upgrade the chair, it was a little uncomfortable. Plenty of outlets to charge phones. TV unfortunately was dark but only really used it at night. Walking distance a market. Plenty of great restaurants and bars to get dinner and/or drinks. '

'The Stay was amazing overall! The customer service was impeccable, everyone was so kind! The property itself is vast and private -- VERY SAFE (there is a security gate you have to sign in just to get to the property). The pools were amazing, the beach is more so to tan on and appreciate the view. The sand is grainy and there's seaweed and the actual water is dangerous with riptides. The resort was extremely clean and not a single bug in site. I think this place is better for a shorter stay as...

'Elevadores se queda trabado, nadie responde, el staff no da respuestas, la habitación se inunda el shower'

'This was a lovely hotel. There were a lot of steps, not a problem for me. Parking was ok. Housekeeping did not replace dirty glasses or replenish toilet paper, we had to go to desk to request. As well as pool towels that we left on the floor after 3 days, they just hung them up. Desk person was very friendly and accommodating. Hotel has so much potential, however no pool bar/cafe operating, which would have been convenient for lunch. The Thai restaurant that was open for dinner was...

'Veel te duur voor de kwaliteit. Het was geen Aman.'

'Beautiful resort. Everything was great!'