Spahotels in Punta Cana

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'This was the 4th time I stayed at TRS and it will be the last. I previously loved the resort as it was fantastic. The staff was great, service was great but that all changed from the last time we were there, which was year. We had issues with the rooms from a musky smell from A/C to door locks not working and constanly being locked out. We would have to go to the lobby each night as my mothers room lock would not work . They re programmed the wristband but it never fully worked properly....

'I was satisfied with my stay. Everything was great, although I did find that the selection of foods was more limited in the Platinium section compaired to the main restaurant. The à la carte restaurants that we tried were disappointing. The food quality wasn’t up to expectations, and the service was very quick, they seemes eager to clear the table as fast as possible for the next guests.'

'The good: Swim up bars were great pools were amazing Beach was amazing, the rooms were very clean. The Balcony was huge. The spa was amazing. Food was a B-. Close to airport 15 min. Richard Diaz at the pool bar is amazing. The bartenders at the sports bar were great! The bad: I had to pack everything back up and switch rooms because the side panel fell off of the front door and you could see directly into my room the TV would not work. I had to call maintenance more times than I can count to...

'De gebouwen zijn oud en aan onderhoud toe veel AC problemen, vuile AC gevolg natte kamers, vochtige kleding, De restaurants zijn ronduit slecht je reserveren dan verwacht je dat je iets goeds krijgt waar de chef zijn passie in kan gooien, niets minder waar smaakloos, lange gezichten van personeel wanneer je wat vraagt maar allen in restaurants het buffet is zeer goed ontbijt, lunch, diner personeel zeer vriendelijk en helpen je staan je woord reageren enthousiast echt super, Front desk niemand...