Spahotels in Punta Cana

'Very nice staff and nearby the Airport '

'Dit hotel is echt geen aanrader omdat we teleurgesteld waren in heel wat zaken: heel onvriendelijk personeel, meerdere liften waren defect tijdens ons verblijf en werden niet hersteld, we kregen niet genoeg handdoeken voor 3 volwassenen en we moesten hier meermaals om vragen op verschillende dagen, de ijsmachine die in de buurt van onze kamer stond maakte een verschrikkelijk geluid wat heel lastig was gedurende de nacht, we hadden een lek in het toilet zodat er water op ons druppelde, we moesten...

'It’s as if they built this site and they forgot it. Only 3 restaurants and they’re horrible. Serve staff is always late, unapologetic and rude. Servers don’t want to serve. Not enough staff and a pool they can’t justify costs for. They close an entire pool down for the whole 3 elite members. Skeleton entertainment crew, not enough activities and no agenda posting. Entertainment has to go around recruiting people. Cleaning/beverage staff does lack luster job. And whoever does maintenance must...

'Nice facilities. Service was very poor. Will not return.'

'The property was beautiful. Access to all resorts was such a perk. Restaurants were fantastic. But most of all the staff were super helpful and friendly. Ray was our butler and we will be requesting him on return. He took care of everything for us (dinners, spa, entertainment, general questions). The use of the WhatsApp was so convenient and Ray responded almost immediately. Other staff that made our trip wonderful was Felix at the front, Nancy in bld 55, and of course Rafael the pool bartender...

'El hotel súper agradable para estar en familia. Un ambiente tranquilo pero de calidad. Mata de Coco 🥥 y Wonderful ✨en todas las actividades hizo nuestro día de risas y disfrute. Johana en los restaurantes y Joan en el buffet, personal de alta calidad. Y por último y no menos importante Alcides en la barra de la playa, súper pendiente a la comodidad de todos. La comida súper exquisita. En fin un servicio espectacular, lo único que deberían mejorar es en el servicio de limpieza a las...

'Roaches in the room, mildew everywhere, no assistance when I had to defend myself against a drunk guest that wasn’t even apart of breathless, they were supposedly from the sister property and when security allowed them to follow us back towards our room I was forced to defend myself and my family we were thrown out due to their negligence not only the bartender for not cutting them off sooner as they became belligerently intoxicated but the poor security service for not deescalating the...