Hotels in de buurt van RedBird Arena (Normal)

'Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . '

'Excellent '

'the hotel was well-equipped, clean, and the staff was pleasant to deal with.'

'It was a decent experience. Day staff seems annoyed. Night staff was excellent...courteous and professional.'

'Nice place'

'Floors through out were dirty and grimy, no pool towels even though we were told they had them. We had 4 people on our booking and they only gave us 3 towels total. The room might not have even been cleaned. The fridge has old drinks in it. The bathroom is falling apart and the door is very hard to open since it scrapes the floor of the bathroom. For $126 it was pitiful. I would t pay more than $60 and that’s pushing it. '

'Old. No amenities. Smell is poor. '

'Good service '

'Over all the hotel was decent. The lobby was decorated really cool, if you’re into antiques. The girl at check in was super nice and friendly and made check in a breeze. There were fewthings that were a-little annoying with our stay. We had 2 rooms that were connected that was a positive! It was so weird how the rooms were different. One had a shower only and the shower had no hot water or pressure so we all ended up having to shower in one room. '

'Welcomed in with a smirk & friendly service'

'Friendly staff'

'Easy check in'

'Our room had a weird smell, like a stinky guest was in the room before us. The mattresses were unbelievably hard and so uncomfortable. '

'We stayed because of indoor pool, pool was closed, should get some money back for false info. Disappointed.'

'Our room was 75° plus for two days. I let the front desk know apparently the compressor for the AC was broken. The manager, Sarah was supposed to get back to me regarding a comp. I never heard back.'

'Pool was cold and very noisy hallways. You could hear everyone.'

'Most of the amenities they advertised were shut down, no bar, no pool, ice machines didnt work. Didnt have enough food for breakfast. '

'Bathroom door lock was not working. Break fast was not good. Room and property cleanness are not up to the mark. Swimming pool is not working. Staffs are Ok '