Skihotels in Southcentral Alaska

'I had high expectations for this resort based on its reputation and beautiful location, but the guest service experience was disappointing. Housekeeping was inconsistent. Our room was not serviced to the standard expected for a resort of this caliber, and it often felt difficult to get basic issues addressed. The biggest problem was communication. Guest Services almost never answered the phone. When calls went unanswered, the voicemail mailbox was full, making it impossible to leave a message...

'It was a lovely place to stay, nice room, good shower, clean. We have been there for 2 days but we have only a towel for 1 day. Because there is no staff at the accomodation you cannot ask anybody.'

'Hidden gem! A perfect night's sleep and will stay here again! Thanks!'

'Amazing property and very caring hosts'

'Basic, but comfortable hotel!'

'Several issues that concern me. When I arrived I had asked for a room on a lower level. I was told that no changes could be made. My wife and I are in our 70’s and we were put on the third floor with no elevator. I was informed that because we didn’t request directly through this lodge again no changes could be made but she never looked at the computer screen to see. Next, we were there 10 days and our room was supposed to be cleaned every three days. That never happened. It was partially...