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Beoordelingen van Norton House Hotel

3 out of 5
Norton House Hotel
17 Norton Road, Mumbles, Swansea, Wales

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 147 van 355 beoordelingen" "
Gastenscore: 8 - Goed. 127 van 355 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 355 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 355 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 355 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
3 nachten verbleven in december 2019

10/10 – Uitstekend

Hugh, Esher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay as awlays
2 nachten verbleven in mei 2024

6/10 – Redelijk

Jonathan

Reisde met partner
Positief: Netheid, personeel en service
This was our second time of staying at this property. The previous time we were outside in the courtyard whereas this time we were in Room 1 within the hotel. We preferred being in the hotel. A slight smell of cooking invaded our room but was far more prominent in the corridor outside our bedroom door. This review and our impression of the room/hotel centres around a poor night's sleep due to the comfort of the bed. Obviously this is subjective but the bed creaked every time my wife moved, right hand side of the bed, the mattress did not seem to be a good quality with a memory foam topper. We experienced another poor mattress during our first stay. The breakfast was good and the staff were very attentive. The bathroom would benefit from a hook for clothes.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

gilda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely and clean apartment. They have everything you need for a short break. Will definitely stay here again
1 nacht verbleven in april 2024

8/10 – Goed

Deborah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly helpful staff. Clean, yet a rather compact room. Fine for 1 night. Lovely towels. Lovely shower. No shelf to put anything Breakfast - Self service rather poor. Very limited availability - poor quality bread, preserves, and cheese. No rolls, croissants, pastries. However basic cooked breakfast good and ok portion size.
1 nacht verbleven in april 2024

6/10 – Redelijk

Noel

Positief: Netheid, personeel en service
Advertised as super fast Wi-Fi. This was virtually non existent. Not grant as telephone signal not very poor. They did not come to make up the room until 3pm. At that point we were back for from our day out so turned down the offer.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, very comfortable & clean room, good quality & variety of food
2 nachten verbleven in maart 2024

8/10 – Goed

Heather

Reisde met partner
Positief: Personeel en service
Great location. Lovely spacious room, well equipped and decorated. Terrible water pressure and poor wi-fi.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Hugh, Esher

Positief: Staat van de accommodatie en faciliteiten
Nice room and great service, as always
1 nacht verbleven in maart 2024

8/10 – Goed

Jackie

I know it’s down to shortage of staff, but would have been nice if when shown room they checked tv, which did not work, and the shower should have either a shelf or handle. Food was good
3 nachten verbleven in maart 2024

10/10 – Uitstekend

paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value. Great location. Will definitely be coming back!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Adam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable, charming and amazing food - will definitely stay again.
1 nacht verbleven in maart 2024

8/10 – Goed

peter, cropwell butler

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel just situated 1 mile from the mumbles. Room (1) very nice and quiet although the shower output was pitiful. Food surprisingly good.
1 nacht verbleven in maart 2024

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good parking, location and a comfortable stay. Nice breakfast too
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Ed

Positief: Personeel en service
1 nacht verbleven in januari 2024

10/10 – Uitstekend

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely friendly staff and excellent room. Breakfast was outstanding.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room
1 nacht verbleven in december 2023

10/10 – Uitstekend

Wendy

1 nacht verbleven in november 2023

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Wesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Clare

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extremely loud generator next to my room that went off all night at random intervals waking me up. Terrible nights sleep overall due to this, when I complained to the woman at the desk she said she was sorry but it was needed for another room…not sure this is entirely helpful when all I needed for the hotel was a good night sleep
1 nacht verbleven in oktober 2023

8/10 – Goed

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a good comfortable, convenient stay with an excellent breakfast
1 nacht verbleven in oktober 2023

4/10 – Matig

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. Good sized room and lovely bathroom. Shower was really good and lovely soft towels. Hope to return.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David, Cardiff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not the fault of the hotel but mobile signal was erratic. This may be seen as a plus however!
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Karen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had mixed feelings about our stay here. It’s a great central location, clean and the staff are helpful . But for a no frills hotel it really needs to get the basics right to justify the price they charge. Our mattress was old and uncomfortable, the pillows were lumpy and there was no soundproofing between the rooms. We did not get a good nights sleep which is all we were looking for from this hotel. The breakfast was acceptable.. With better attention to the sleeping provision, this could be a good tourist hotel .
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jackie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very comfortable hotel. Lovely room and staff friendly & helpful. Excellent location.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Martin

Positief: Personeel en service
Mixed feelings
We found this hotel accommodation a bit hit or miss. The room was spacious, but the bathroom needed a refresh as the shower doors were very flimsy and there was mould. The complimentary coffees, teas and water were only replenished occasionally, and we had to go to reception to get replacements along with requests to ask for the bedroom/bathroom bins to be emptied. The room servicing lacked consistency. The breakfasts were good, except that on Day 1 my wife was given a breakfast that she hadn’t ordered. Overall though the staff were helpful and the situation of the hotel is ideal for walking and exploring the Gower. Not sure whether I would revisit.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent food, compliments to chef
1 nacht verbleven in september 2023

10/10 – Uitstekend

Tammi

1 nacht verbleven in september 2023

8/10 – Goed

Frazer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, great staff, fantastic position,.
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
Lovely little hotel in a very nice location close to the sea. Beds were a bit wiggly but clean, comfortable and great for our overnight stay. We loved the cooked breakfast.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel in a lovely location. Rooms are larger than most hotel rooms. Staff very helpful. Breakfast good. Easy walking distance to pubs, beach and shops. Would recommend for either a short break or longer stay.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Ruth

3 nachten verbleven in augustus 2023

8/10 – Goed

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Norton escape
Enjoyed our overnight stay.
1 nacht verbleven in augustus 2023

8/10 – Goed

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a good location to walk into Mumbles. There is plenty of parking and the outdoor garden/drinking area looked pleasant. We found the staff very friendly and breakfast was tasty with an option to pay a supplement of £4 for items like eggs Benedict. Our room was fairly big with tea and coffee facilities and biscuits. It was generally comfy but the bed mattress was springy and worn and the shower pressure was extremely weak. We would stay there again if we visit Mumbles in the future.
2 nachten verbleven in juli 2023

8/10 – Goed

Pauline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel - well maintained, great location and the staff provided excellent customer service.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

neil

2 nachten verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay
We had a nice stay here. The staff were friendly and very helpful. Everywhere was clean. The breakfast was good. The rooms were compact and the bed was a small double. Tea coffee and biscuits in the room. We found the rooms noisy from the car park with early deliveries and also we could hear lots of noise from the adjoining rooms. It is in a good location for walking to the town.
3 nachten verbleven in juni 2023

8/10 – Goed

Lois

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff, lacking breakfast.
First of all, the hotel is in a beautiful spot, about 15m walk away from Mumbles pier. The staff were really polite when we arrived and took us to our room. The room was nice, quite small (room 1) but was pretty nonetheless. Later on, we were both really looking forward to having a shower after a long day walking but the shower was absolutely shocking. The overhead shower head I was lucky enough to get a dribble out of it. Considering the eco attitude of the hotel, I had to shower for three times as long to get the shampoo out. The breakfast was okay, a little stingy. As much as they say it's a free breakfast, it's clearly factored in to the price of the hotel which isn't cheap! Cooked breakfast was nice but could have done more in the way of continental breakfast like pastries etc. Overall, staff were brilliant. So polite, friendly, always attentive so my review for them is 5/5. Just shower/water pressure and lacking breakfast let it down a bit.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Zoë

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Adam

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great, just what I needed and the price was very good
2 nachten verbleven in juni 2023

8/10 – Goed

Garry

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location with plenty of parking. The bedroom was adequate although a little small for what we are used to. The lounge/bar area is very basic.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Diane

1 nacht verbleven in mei 2023