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'The room was perfect! Clean, well appointed, and quiet. Beds were super comfortable and linens smelled terrific! Checking was seamless and we had everything we needed! Thank you for a much needed recharge!'

'The first night, we killed one large cockroach in the bathroom, and thought that was the only one. Just before bed, a large roach started crawling down the wall from the loft area. We called the front desk to ask for a room change. As we waited for them to answer, 3 more large roaches crawled out from behind the curtains. The person working the front desk said that there were no other rooms, and asked if we would like maintenance to spray pesticides. I declined, as I didn't want to breath it...

'My husband and I reserved cabin 21 for 2 nights. It was our anniversary and we wanted to get away for a short time. I found Sylvan lodge and fell in love with the property. We arrived late afternoon, the staff there was helpful and pleasant. We opened the door to our cabin and was hit with a strong odor of mold. We really loved the cabin and figured it was 2 nights and we could tolerate the odor. We dropped off our stuff and took off to explore Helen. When we got back, I found several bugs in...